Holiday Inn Chantilly-Dulles Expo Center by IHG

Hotels
•
IHG
8.4 (148 reviews)
4335 Chantilly Shopping Ctr, Chantilly, Virginia, 20151 , Chantilly , US
1-703-815-6060

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Fitness facilities
Free airport transportation
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Ongoing construction
Closed amenities
Service inconsistency

Categories

Cleanliness
7.93
While the room was clean, construction led to dust and cleanliness concerns.
Service
8.9
Staff were friendly and helpful, although some experiences noted rudeness.
Location
8.84
Convenient location with access to shuttle service.
Room Quality
8.39
Rooms were comfortable but affected by ongoing renovations.
Amenities
7.92
Amenities were lacking, with a closed pool and non-functional elevator.
Value for Money
7.88
Value diminished due to service issues and misunderstandings on amenities.
Food and Beverage
8.43
Breakfast was noted as good by multiple guests.
Overall Experience
8.9
Mostly positive despite issues with construction and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:09

Property Description

Luxurious Amenities
Indulge in the fitness center, outdoor pool, and complimentary wireless internet.

Delicious Dining Options
Savor meals at the on-site restaurant, or enjoy drinks at the bar/lounge. Room service is also available for a cozy night in.

Convenient Location
Located just a minute away from Dulles Expo Conference Center, with an airport shuttle for seamless travel.

Book now for an unforgettable stay at Holiday Inn Chantilly-Dulles Expo Center!

Important information:

  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 148 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
R
Robert • solo_traveller • us
4
Staff was decent, a little off putting, but present. The room and general air smelled bad.
Pros:

Breakfast was cold. At $10 it was as expected.

Cons:

It smelled quite bad in the room and hall ways. Both Smelled of mold and Cat urine or wet carpet. The bed was uncomfortable as well and should be changed immediately.

2026-05-29 • via Nuitee
D
Devdatt • family_with_children • gb
5
Work on your people.
Pros:

Next time we will not choose this hotel

Cons:

Not a single staff looks happy or no one even was friendly.

2026-05-23 • via Nuitee
H
Hilary • solo_traveller • us
8
2026-05-21 • via Nuitee
J
Jeffrey • solo_traveller • us
5
Average at best. Won’t be returning.
Pros:

Location was decent. Plenty of parking and dining options.

Cons:

No breakfast and no microwaves in the rooms. Simple things like the ironing board in my room were in bad shape.

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • us
8
I would stay here again if I was flying out of Dulles.
Pros:

Convenient location. Bed and pillows very comfortable. Room was clean.

Cons:

Towels were very thin and rough.

2026-05-20 • via Nuitee
B
Biser • solo_traveller • us
10
2026-05-18 • via Nuitee
C
Clayton • couple • us
7
Adequate.
Cons:

I understood that the booking included free breakfast, but I was changing $9.00 a very marginal Holiday Inn breakfast.

2026-05-17 • via Nuitee
T
Tang ,Yng-wann • solo_traveller • tw
8
2026-05-17 • via Nuitee
G
Gwendolyn • solo_traveller • us
8
Although I was there for one night I'm not sure if I'll return because there are no microwaves in ro
Pros:

The location was the best@ It is within walking distance to several restaurants and a convenience store.

Cons:

I didn't like that there are microwaves in the rooms to warm your food.

2026-05-15 • via Nuitee
A
Agvan • couple • us
10
2026-05-15 • via Nuitee
M
Michael • solo_traveller • us
2
Sub par
Pros:

The location

Cons:

Dirty, insects

2026-05-14 • via Nuitee
R
Ryan • solo_traveller • bs
10
Enjoyable
Pros:

Close to the airport. A lot of food options like right next door. Airport shuttle which saves money for Uber. Friendly and thoughtful staff.

2026-05-13 • via Nuitee
B
Bernd • couple • us
7
Glad for only one night stay.
Pros:

The breakfast was the best part of the stay. The rest was as average nothing special.

Cons:

What I really didn't like was that the air-condition outlet location. The outlet aimed the air which was strong directly towards the bed, much to cold, therefore couldn't be used when sleeping.

2026-05-11 • via Nuitee
C
Cornelia • couple • de
8
Gute Unterkunft für die Übernachtung nahe am Flughafen
Pros:

Lage zum Flughafen, alles sehr sauber, gutes Frühstück für amerikanische Verhältnisse sogar frisches Obst

2026-05-09 • via Nuitee
M
Maciej • solo_traveller • pl
7
2026-05-04 • via Nuitee
C
Carlos • family_with_children • us
10
Pros:

Great

2026-05-01 • via Nuitee
C
Chia Chun • solo_traveller • tw
7
Cons:

房間燈光太暗，水龍頭希望可以調整手持式的

2026-04-30 • via Nuitee
B
Bruno Henrique • solo_traveller • us
10
Pros:

Very clean and nice staff.

2026-04-17 • via Nuitee
K
KAHYAOGLU • couple • us
7
2026-04-17 • via Nuitee
A
Aleisha • couple • us
10
Very clean, comfortable, and accommodating.
Pros:

Very accommodating of your very late arrival (midnight-ish) due to our concert. Very friendly desk staff.

Cons:

No complaints.

2026-04-16 • via Nuitee