Courtyard by Marriott Pensacola

Hotels
Courtyard by Marriott
8 (693 reviews)
451 Creighton Road , Pensacola , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean common areas
Cons:
Cleanliness issues
High charges
Poor room amenities

Categories

Cleanliness
7.64
Several reviews cited issues with cleanliness, particularly regarding the shower being filthy and the room not being clean.
Service
9.11
Most reviews positively highlight friendly and helpful staff, but some noted difficulties in reaching them.
Location
9.15
Many positive comments about the location being convenient.
Room Quality
8.1
Mixed reviews on room size and cleanliness, with some expecting more based on description.
Amenities
7.63
Amenities were underwhelming, with mentions of poor bed quality and no breakfast.
Value for Money
7.09
Some complaints about overcharging and not delivering on expected value.
Food and Beverage
6.64
Many guests noted the lack of breakfast options and additional charges for parking.
Overall Experience
8.61
The overall sentiment was moderate with some enjoyable experiences but several disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:33

Property Description

Modern Rooms with Convenient Amenities

Courtyard by Marriott Pensacola offers modern guest rooms equipped with a mini-fridge, microwave, and a flat-screen Smart TV. The spacious rooms also feature a large desk and a comfortable sofa bed, ensuring a relaxing stay for guests.

Dining Options and 24-hour Market

Guests can enjoy a variety of dining options at the on-site Bistro, offering breakfast and dinner choices. The 24-hour market provides snacks for any time cravings, along with Starbucks® beverages readily available.

Convenient Facilities and Nearby Attractions

The hotel provides laundry facilities, dry cleaning services, and an on-site fitness center for guests' convenience. Located just a short drive from Pensacola Beach and Naval Air Station Pensacola, Courtyard by Marriott Pensacola is the perfect choice for both leisure and business travelers.

Book your stay at Courtyard by Marriott Pensacola for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies. Please note that the charge can vary depending on your rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Location

Guest Reviews

8
Based on 693 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 8.61
A
Annabel solo_traveller us
9
2026-08-26 via Nuitee
M
Maria couple us
8
Very comfortable and clean, didn’t mind hanging in the room!
Pros:

Clean, comfortable, and welcoming

Cons:

Was advertise on booking.com as breakfast included which it was not, was available for purchase. And you have to pay for parking unless you become a member or if you are one!!? Feel like the cost of the stay without any amenities park would be a given 🤷‍♀️also the internet and cable where out a lot seemed of it rained no cable or internet

2026-08-23 via Nuitee
A
Adele family_with_children us
9
2026-08-19 via Nuitee
A
Amiya couple us
1
Cons:

The hotel had a very strong, unpleasant odor throughout the property. The carpets were heavily stained and appeared poorly maintained, which seemed to contribute to the smell. Although the exterior of the hotel looked nice and gave a good first impression, it was very misleading compared to the condition of the inside. Additionally, I did not see any security cameras, which raised concerns about guest safety. Overall, the property needs significant improvements in cleanliness, maintenance, and security.

There was also a large gap underneath the room door, big enough to see people walking by. This raised serious concerns about privacy and safety. Additionally, I did not see any security cameras, which added to my concerns about guest safety.

Overall, the property needs significant improvements in cleanliness, maintenance, privacy, and security.

2026-08-16 via Nuitee
Z
Zongyu solo_traveller ca
4
2026-07-23 via Nuitee
L
LaTonja couple us
10
2026-07-20 via Nuitee
L
LaTrayvion couple us
10
2026-07-13 via Nuitee
J
Janay family_with_children us
5
2026-07-13 via Nuitee
L
Latoya solo_traveller us
10
Pros:

Location was very quiet and next to many stores.

2026-07-13 via Nuitee
K
Kimmons solo_traveller us
1
Pros:

Location it was close walking distance to really good restaurants and some shopping.

Cons:

I'm actually waiting on a response to an email that i sent to management about something that happened in the early hours of July 11th. I emailed the management team at Courtyard by Marriott on Creighton road..

2026-07-13 via Nuitee
J
Janet solo_traveller us
10
2026-07-11 via Nuitee
W
Woodrow couple us
9
2026-07-09 via Nuitee
K
Kellen family_with_children us
9
2026-07-04 via Nuitee
K
Kelley family_with_children us
10
2026-07-03 via Nuitee
W
Whittum solo_traveller us
5
Pros:

Friendly staff.Very sweet staff at the breakfast restaurant but too expensive.

Cons:

No free coffee. Overpriced breakfast restaurant but very sweet staff. No free breakfast. Couch cushions in hotel room needs a good deep cleaning or replaced.

2026-07-02 via Nuitee
K
Kelley family_with_children us
10
2026-07-02 via Nuitee
K
Kimberly family_with_children us
7
2026-06-30 via Nuitee
D
Dillard solo_traveller us
10
2026-06-17 via Nuitee
B
BLAINE solo_traveller us
10
2026-06-15 via Nuitee
K
Kayla family_with_children us
10
2026-06-12 via Nuitee