Sapporo Grand Hotel

Hotels
8.6 (4887 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , JP
+81 11-261-3311

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:

Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.6
Based on 4887 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
U
udi • solo_traveller • il
8
Pros:

Location is good, clean

Cons:

AC was not strong enough

2026-09-19 • via Nuitee
J
JIAHUEI • solo_traveller • tw
6
Pros:

員工服務態度友善

Cons:

一樓前往別館路線像迷宮，房內裝潢設備較復古。

2026-09-19 • via Nuitee
D
David • solo_traveller • au
9
2026-09-18 • via Nuitee
成田 • solo_traveller • jp
10
Pros:

スタッフの方が皆さん、大変ご親切丁寧です😊。
お部屋もお風呂も快適です。

Cons:

チェックインの時間がちょっと長いです。
その後に用事があったのでちょっと困りました。

2026-09-18 • via Nuitee
A
arvin • solo_traveller • ph
10
2026-09-18 • via Nuitee
浩史 • solo_traveller • jp
8
2026-09-18 • via Nuitee
成田 • solo_traveller • jp
10
2026-09-18 • via Nuitee
E
ERNIE • solo_traveller • il
9
Pros:

Super breakfast, good location , good room

Cons:

Onsen and gym will upgrade the deal

2026-09-18 • via Nuitee
H
Huai-Ching • extended_group • us
8
2026-09-18 • via Nuitee
H
Huai-Ching • solo_traveller • us
9
Pros:

豐盛的早餐
方便的地點

2026-09-18 • via Nuitee
A
Alexander • solo_traveller • il
6
Pros:

An old hotel with old facilitis.at the desk very low knowledge of english
Small room air conditiona almost non excistant

2026-09-17 • via Nuitee
S
shim • couple • kr
10
2026-09-17 • via Nuitee
K
Kentaro • solo_traveller • jp
10
2026-09-16 • via Nuitee
J
Janice • extended_group • us
10
The room was clean and the location is convenient to the station and other sightseeing areas.
Pros:

The location is good and the breakfast buffet is a good value.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Miho • solo_traveller • jp
10
Pros:

今回オータムフェストに行くのに予約しました。大通りからも札駅からも近く立地条件は良い。スタッフの対応も良い。洗面所にティッシュやハンガーが備えてあるのが、細かいとこまで配慮されていて嬉しかった。

Cons:

思い当たらない。あえていうなら広くて迷いそうになったぐらい

2026-09-16 • via Nuitee
J
Jasmine • solo_traveller • au
6
Pros:

Location

Cons:

Hotel changing from smoking to non smoking but old carpets, fit outs still reek of cigarettes

2026-09-16 • via Nuitee
D
Diego • couple • co
10
2026-09-15 • via Nuitee
O
Orly Svetlana • extended_group • il
10
2026-09-15 • via Nuitee
Y
yutaka • couple • jp
8
2026-09-14 • via Nuitee
C
Cheol Seong • couple • kr
9
2026-09-14 • via Nuitee