Sapporo Grand Hotel

Hotels
8.6 (4624 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:


Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,600 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4624 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
Y
Yein-Kwan • extended_group • my
7
Pleasant and comfort
Pros:

It has direct access to underground

Cons:

Repeated menu for buffer breakfast

2026-05-23 • via Nuitee
D
Daisuke • solo_traveller • jp
8
2026-05-23 • via Nuitee
M
Mayumi • couple • us
9
2026-05-23 • via Nuitee
S
Surasak • family_with_children • th
9
2026-05-23 • via Nuitee
K
kOMORI • solo_traveller • jp
10
大満足
Pros:

朝食バイキング

Cons:

大浴場が、あったら満足

2026-05-23 • via Nuitee
H
Haesook • solo_traveller • gb
9
Everything was smooth and very proper thanks to the experienced and well trained hotel staff.
Pros:

enjoyed very much the breakfast with local vegitable and daily products which are famouse for Hokkaido.

2026-05-23 • via Nuitee
O
Ok soon • solo_traveller • au
7
2026-05-22 • via Nuitee
C
CH • family_with_children • tw
10
2026-05-22 • via Nuitee
C
CHENG • family_with_children • tw
10
Pros:

舒適，乾淨，安靜，地點絕佳，服務貼心，各方面都令人歡喜。

Cons:

早餐室消化不了同時湧入的用餐人潮，有時須等候入場。

2026-05-21 • via Nuitee
H
Hiroko • couple • jp
9
2026-05-21 • via Nuitee
A
Akane • solo_traveller • jp
8
Good stay in Sapporo
Pros:

Location is very good and easy to find nice restaurant around the hotel. Staffs are very friendly. I liked breads there.

Cons:

The room smelled someway. It used to be smoking room probably. If we can open window, that must be nice for having fresh air.

2026-05-21 • via Nuitee
岩田 • solo_traveller • jp
10
Pros:

ホテルから地下街とのアクセスが良く札幌駅へも雨に濡れる心配が無くて良かった❗️

2026-05-21 • via Nuitee
C
Charles • couple • ca
9
Pros:

Location is great. Service are perfect.

Cons:

There is no fitness room in the hotel .

2026-05-21 • via Nuitee
I
Inja • family_with_children • au
5
It is too long for check in.
Pros:

Staff is kind.

Cons:

The breakfast is not value for price.

2026-05-21 • via Nuitee
A
amanda • couple • gb
9
Well run comfortable clean and convenient
Pros:

Good location. Very comfortable bed. Linked directly to subway. Lovely breakfast. Efficient staff.

2026-05-20 • via Nuitee
M
michael • couple • au
9
2026-05-20 • via Nuitee
N
nyuk • solo_traveller • au
9
Pros:

Staffs are very professional and helpful. It feels like a real hotel and the decor are modern

2026-05-20 • via Nuitee
T
TOMOKA • couple • jp
8
よかった
Pros:

地下鉄と直結していて便利、食事が美味しかったです。

Cons:

シャワーの水の出が悪いのとレバーが固くてなかなか回せないこと。

2026-05-19 • via Nuitee
B
Bonniesa • couple • ca
9
Highly recommended for visiting Sapporo
Pros:

Excellent location

Cons:

Nothing

2026-05-19 • via Nuitee
C
CHOONG • solo_traveller • au
6
Stinky Bathroom.
Pros:

Only location

Cons:

The bathroom smell musty and damp.
Not very hygienic.

2026-05-18 • via Nuitee