Sapporo Grand Hotel

Hotels
8.6 (4887 reviews)
Chuo-ku Kita 1-jo Nishi 4-chome , Sapporo , JP
+81 11-261-3311

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Some rooms outdated

Categories

Cleanliness
8
Some reviews indicated issues with room cleanliness and maintenance.
Service
9
Service staff were frequently noted as excellent and welcoming.
Location
9.5
Location was praised for convenience and access to Sapporo's attractions.
Room Quality
8
Rooms were generally spacious but noted as sometimes outdated.
Amenities
8.5
Amenities were satisfactory, with some mentioned in a positive light.
Value for Money
8.5
Value for money described as reasonable for the location.
Food and Beverage
8.5
Breakfast was mentioned positively, but no specific dining details were criticized.
Overall Experience
8.8
Most reviews express a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Amenities
Sapporo Grand Hotel offers a shopping arcade, gym, and spa centre for ultimate relaxation and convenience. The Memorial Library adds a touch of culture to your stay.

Culinary Delights
Indulge in a variety of dining options including fresh seafood, fine wines, and international cuisines. Enjoy discounts on the buffet breakfast by simply informing the front desk beforehand.

Prime Location
Conveniently located just a 5-minute walk from JR Sapporo Station, with popular attractions like Sapporo Clock Tower and Oodori Park within walking distance. Don't miss out on the nearby Kokusai Ski Ground for a day of adventure.

Book your stay at Sapporo Grand Hotel now to experience luxury and convenience at its best.

Important information:

Please note, extra beds and breakfast will not be provided for children under the age of 4.
For guests who would like to request breakfast for their children, please include the number of children as adults in the total number of guests.

The full amount of the reservation must be paid at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.6
Based on 4887 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.8
C
ChengYeh • family_with_children • tw
9
Pros:

飯店距離大通公園很近，且離車站大約10分鐘的路程。
這次用餐主要都是吃西式早餐，餐點內容很豐盛。
飯店還幫忙訂了啤酒博物館的開拓使館的成吉思汗烤肉，超棒！

2026-10-13 • via Nuitee
G
Guillermo • couple • es
9
Perfecto para visitar Sapporo
Pros:

La situación y la atención excelente

Cons:

No tenía onsen

2026-10-13 • via Nuitee
C
Chiz Tzung • couple • tw
10
Pros:

Location

Cons:

No

2026-10-13 • via Nuitee
S
San Wah • couple • sg
10
I wish I can be more generous for my next visit.
Pros:

A modern Western-style hotel that sill embodies the warmth and refinement of Japanese hospitality. It had been a while since I last enjoyed a traditional Japanese set breakfast, it was a refreshing experience. Two nights were not nearly enough to explore the hotel's many dining options. The room was comfortable, practical, and more spacious than the typical Japanese hotel room. I definitely consider upgrading my room on my next visit.

Cons:

Wish to meet and chat with a English speaking official.

2026-10-13 • via Nuitee
A
A.C. • solo_traveller • nl
9
Pros:

Mooie complete hotelkamer met o.a weegschaal, paraplu's, broekstomer, nachthemd en veel amenities. Het japanse ontbijt met uitzicht op de Japanse tuin op de 4e etage is heerlijk

Cons:

De bar(s) zijn meerdere dagen per week gesloten of gaan pas laat open. Een snel drankje in de lobby kan niet.

2026-10-12 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-10-11 • via Nuitee
Y
Yoshihiko • solo_traveller • jp
8
2026-10-11 • via Nuitee
學成 • couple • tw
8
Pros:

早餐很棒，地理位置很好

Cons:

房間熱水太熱，無法調低

2026-10-11 • via Nuitee
H
Helmut • couple • au
9
2026-10-10 • via Nuitee
L
Lai Chee • couple • sg
8
Pleasant stay
Pros:

Link to underground Sapporo mall

Cons:

Decor in room a bit dated

2026-10-10 • via Nuitee
H
HAVAZELET • couple • il
9
מלון מאוד מרכזי, ארוחת בוקר מצויינת , צוות המלון מקסים , יש במלון חניה מסודרת .
Pros:

צוות המלון מאוד אדיב נותן מענה , החדרים מאוד נעימים ונקיים , ארוחת בוקר מאוד עשירה יפני ומערבי, מבחר עצום (לחמים, שתיה, ירקות,פירות, אומלטים מכנים על המקום. מקום מאוד מרכזי מאחורי המלון יש חניה עולה ללילה 2,500 יין. יש חנות של סטארבקס במלון, וחנות ללחמים ודברי מאפה.
ליד המלון יש 7/11.

2026-10-10 • via Nuitee
R
Rui • family_with_children • sg
9
2026-10-09 • via Nuitee
N
Neil • solo_traveller • au
10
2026-10-09 • via Nuitee
N
Normala • extended_group • my
10
2026-10-07 • via Nuitee
M
michiyasu • couple • jp
8
2026-10-07 • via Nuitee
D
David • couple • us
10
Pros:

Location near station and many restaurants. Three breakfast restaurants in the hotel to choose from on the weekends, two on weekdays. Bus to and from airport easy to access from hotel.

2026-10-07 • via Nuitee
B
Bee Lian • couple • sg
9
Friendly staff
Pros:

Location was perfect, short walk to Sapporo station. Hotel staff were very friendly and allowed us to park our car in front of the hotel for a few minutes while we check-in to the hotel as we need to return our rental car after check-in.

Cons:

Nil

2026-10-07 • via Nuitee
N
Normala • extended_group • my
10
Excellent
Pros:

Strategic location and easy access to all tourist attractions in town

Cons:

Nil

2026-10-07 • via Nuitee
U
udi • solo_traveller • il
8
Pros:

Location is good, clean

Cons:

AC was not strong enough

2026-09-19 • via Nuitee
J
JIAHUEI • solo_traveller • tw
6
Pros:

員工服務態度友善

Cons:

一樓前往別館路線像迷宮，房內裝潢設備較復古。

2026-09-19 • via Nuitee