Crowne Plaza Milan - Malpensa Airport by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.1 (4678 reviews)
Via Ferrarin 7 , Case Nuove , it
+39 0331 21161

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Excellent restaurant
Cons:
Misleading charges for amenities
Service issues with airport shuttle
Inconsistent communication about services

Categories

Cleanliness
7.85
Some concerns about the shower not working properly and inconsistent experiences with cleanliness in terms of amenities.
Service
8.35
Most interactions mentioned friendliness; however, significant issues with shuttle service were highlighted.
Location
8.85
Convenient location for airport access, well appreciated by most guests.
Room Quality
8.35
Rooms were described as clean and comfortable, with good furnishings and soundproofing.
Amenities
7.35
Confusion regarding shuttle service charges and some amenities were not well communicated.
Value for Money
7.85
While some guests appreciated the experience, others felt some charges were misleading considering room prices.
Food and Beverage
8.35
Restaurant food quality was noted as excellent, contributing positively to the experience.
Overall Experience
7.85
Good overall, but several operational issues impacted the overall satisfaction significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:24

Property Description

High-Tech Guest Rooms

Experience modern comfort in our high-tech guest rooms equipped with satellite TV and air conditioning. Unwind after a long day of travel in a cozy space designed for your relaxation.

Health and Fitness Centre

Indulge in luxury at our health and fitness centre featuring a sauna and Turkish bath. Keep up with your wellness routine while staying with us and rejuvenate your body and mind.

Convenient Amenities

Enjoy the convenience of free private parking, Mediterranean cuisine at our restaurant, and a late-night bar. With a large secure car park and shuttle service to/from Malpensa Airport, we ensure a stress-free stay for our guests.

Book your stay at Crowne Plaza Milan Malpensa Airport for a seamless travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4678 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.85
P
PAOLO • solo_traveller • it
8
2026-08-29 • via Nuitee
A
abdullrhman • couple • kw
10
2026-08-29 • via Nuitee
W
Williams • solo_traveller • gb
10
Best Hotel
Pros:

I like everything about the hotel, the staff are very nice and professional. The place is super clean, the room is very clean and big bathroom. I wish I could give more than 5 stars because everything was perfect!!! The cleaning lady from Ghana was very very nice and helpful. This place makes you feel so good and not forgetting the shuttle driver oh my goodness he was very nice and so helpful 😊. All I can say is I'm coming back next time...

Cons:

There's nothing wrong with this hotel!! This hotel is the best hotel

2026-08-28 • via Nuitee
S
Saima • solo_traveller • gb
10
2026-08-28 • via Nuitee
R
Riikka • couple • fi
7
Pros:

Sijainti hyvä lähellä lentokenttää. Hyvä parkkipaikka pihassa.

Cons:

Hotellin ulkona oleva terassialue voisi olla viihtyisämmin sisustettu ja sen viihtyvyyteen kannattaisi panostaa.

2026-08-28 • via Nuitee
F
Federica • solo_traveller • it
8
2026-08-28 • via Nuitee
F
Fiona • solo_traveller • gb
1
2026-08-28 • via Nuitee
D
Donna • solo_traveller • us
10
2026-08-28 • via Nuitee
H
Hege • couple • ph
8
2026-08-28 • via Nuitee
A
Arnoldas • couple • lt
10
2026-08-28 • via Nuitee
K
khaled • solo_traveller • sa
10
Pros:

كل شى

2026-08-28 • via Nuitee
J
jenny • extended_group • gb
9
2026-08-27 • via Nuitee
M
Massimo • couple • it
8
2026-08-27 • via Nuitee
C
Carlos • solo_traveller • no
8
2026-08-27 • via Nuitee
K
Kristín • couple • is
8
2026-08-26 • via Nuitee
R
RUI GERSON • solo_traveller • br
10
2026-08-26 • via Nuitee
F
FEDERICO • couple • it
8
2026-08-26 • via Nuitee
G
Guillaume • family_with_children • fr
6
Fait le boulot mais sans plus
Pros:

Vous en avez pour le prix .

Cons:

Le petit déjeuner

2026-08-26 • via Nuitee
L
Lauris.C • solo_traveller • fr
10
Hôtel au top
Pros:

La proximité avec l'aéroport, le personnel, les chambres. Tout était bien , top .

2026-08-26 • via Nuitee
G
Gualtiero • solo_traveller • ch
10
2026-08-26 • via Nuitee