Crowne Plaza Milan - Malpensa Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (4225 reviews)
Via Ferrarin 7 , Case Nuove , it

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Excellent restaurant
Cons:
Misleading charges for amenities
Service issues with airport shuttle
Inconsistent communication about services

Categories

Cleanliness
7.85
Some concerns about the shower not working properly and inconsistent experiences with cleanliness in terms of amenities.
Service
8.35
Most interactions mentioned friendliness; however, significant issues with shuttle service were highlighted.
Location
8.85
Convenient location for airport access, well appreciated by most guests.
Room Quality
8.35
Rooms were described as clean and comfortable, with good furnishings and soundproofing.
Amenities
7.35
Confusion regarding shuttle service charges and some amenities were not well communicated.
Value for Money
7.85
While some guests appreciated the experience, others felt some charges were misleading considering room prices.
Food and Beverage
8.35
Restaurant food quality was noted as excellent, contributing positively to the experience.
Overall Experience
7.85
Good overall, but several operational issues impacted the overall satisfaction significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:24

Property Description

High-Tech Guest Rooms

Experience modern comfort in our high-tech guest rooms equipped with satellite TV and air conditioning. Unwind after a long day of travel in a cozy space designed for your relaxation.

Health and Fitness Centre

Indulge in luxury at our health and fitness centre featuring a sauna and Turkish bath. Keep up with your wellness routine while staying with us and rejuvenate your body and mind.

Convenient Amenities

Enjoy the convenience of free private parking, Mediterranean cuisine at our restaurant, and a late-night bar. With a large secure car park and shuttle service to/from Malpensa Airport, we ensure a stress-free stay for our guests.

Book your stay at Crowne Plaza Milan Malpensa Airport for a seamless travel experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4225 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.85
H
Hua • couple • cn
10
非常好，非常难忘的体验！
Pros:

干净卫生，服务非常好！我不小心在出租车上丢失了背包，酒店的员工和主管帮我调监控，给出租车公司打电话，帮我找回了背包。我非常感谢！

2026-05-30 • via Nuitee
T
Tanya • solo_traveller • au
8
2026-05-30 • via Nuitee
H
Hua • solo_traveller • cn
10
很棒的住宿体验！
Pros:

地理位置优越，离机场很近，有往返巴士接送。很干净，很舒适。服务员很优秀！帮我的朋友找回了遗失的背包。非常感谢！

2026-05-30 • via Nuitee
M
Maura • solo_traveller • it
10
2026-05-30 • via Nuitee
P
Pierpaolo • solo_traveller • it
8
2026-05-30 • via Nuitee
E
Elisabeth • couple • us
8
Pros:

Comfortable rooms and very convenient to airport

2026-05-30 • via Nuitee
X
Xiang • solo_traveller • fr
10
Pros:

设施很新，住起来很舒适。

2026-05-30 • via Nuitee
H
HIROKI • solo_traveller • jp
6
空港に近く、無料で送迎してくれる
Pros:

部屋は広かった

Cons:

朝食の種類が少ないと思う

2026-05-29 • via Nuitee
J
John • solo_traveller • us
9
It was good hotel to stay at before leaving Italy
Pros:

Clean, close to the airport

Cons:

Doesn’t feel like safe location, nice if they had a pool and more food options

2026-05-29 • via Nuitee
P
Paulo Ricardo • solo_traveller • br
8
2026-05-29 • via Nuitee
A
Arnaldo • solo_traveller • br
10
Pros:

O hotel é muito confortável e tem estacionamento próprio. As instalações, funcionários e o café da manhã são excelentes. O restaurante é o bar são muito bons. Tem traslado para Malpensa. Minha empresa AZ OnRoad organiza viagens premium de moto e ficamos nele. Recomendo!!

2026-05-29 • via Nuitee
M
Martin • solo_traveller • it
9
2026-05-29 • via Nuitee
F
Flávia • couple • br
10
2026-05-29 • via Nuitee
سامي • family_with_children • sa
10
Pros:

المكان قريب من المطار

2026-05-29 • via Nuitee
J
john • solo_traveller • au
8
Short stay
Pros:

Location.

Cons:

A little pricey

2026-05-29 • via Nuitee
A
Alan Richard • couple • au
8
2026-05-28 • via Nuitee
R
Robyn • couple • au
8
2026-05-28 • via Nuitee
S
Sigurdsson • solo_traveller • is
7
Fínt fyrir peninginn
Pros:

Staðsetning við flugvöllin góð. Góð flugvallarrúta og starfsfólkið mjög gott.

Cons:

Aðeins orðið sjúskað. Rúmin ekki mjög góð

2026-05-28 • via Nuitee
G
Gilberto • solo_traveller • it
6
2026-05-27 • via Nuitee
M
Madhavan • solo_traveller • de
10
2026-05-26 • via Nuitee