Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Spacious rooms
Great breakfast variety
Cons:
Air conditioning issues
High prices

Categories

Cleanliness
9.14
Some guests reported issues with room temperature and aircon functionality.
Service
10
Guests praised the staff for their polite and attentive service.
Location
10
The hotel is well-located near the lake and key attractions.
Room Quality
9.61
Rooms are spacious but some concerns about temperature control.
Amenities
10
Great facilities including a large pool and breakfast options.
Value for Money
9.65
Some guests felt the prices were a bit high relative to the overall experience.
Food and Beverage
10
Breakfast was noted as exceptional with a variety of options.
Overall Experience
10
Overall, guests had a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Accommodations:
Experience a stay in the stylish rooms of Crowne Plaza Suzhou, offering stunning views of Jinji Lake. Each room is equipped with modern amenities to ensure a comfortable and relaxing stay.

Relaxation and Recreation:
Indulge in ultimate relaxation at the hotel's spa, take a dip in the indoor or outdoor pool, or unwind in the sauna rooms. Stay active at the fitness centre or explore the scenic surroundings for a rejuvenating experience.

Culinary Delights:
Savor a culinary journey with 5 dining options, including Chinese, Asian, International, Cantonese, and Japanese cuisines. From the diverse menu at Sun Seeker to the authentic flavors at Wasabi Restaurant, there's something to satisfy every palate.

Book your stay at Crowne Plaza Suzhou for a luxurious retreat amidst the beauty of Jinji Lake.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

9.8
Based on 253 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 9.61
Amenities: 10
Value for Money: 9.65
Food and Beverage: 10
Overall Experience: 10
A
ALEXANDRE • extended_group • fr
9
2026-08-24 • via Nuitee
鹏 • family_with_children • cn
10
2026-08-21 • via Nuitee
M
Molly • solo_traveller • ae
10
2026-08-14 • via Nuitee
M
Matthieu • family_with_children • fr
9
2026-08-06 • via Nuitee
H
Hongyuan • family_with_children • us
10
Great value, is like Hollywood Edition level of facilities with Thailand level of service.
Pros:

Everything!

Cons:

Nothing

2026-07-24 • via Nuitee
K
Kiril • solo_traveller • be
10
Pros:

Amazing hotel, especially the location, the quality of breakfast and size of of the room.

2026-07-17 • via Nuitee
J
Jewon • family_with_children • kr
10
2026-07-13 • via Nuitee
T
Tim Chung • solo_traveller • hk
8
Pros:

酒店外形像一艘船，很有特色。
位於金雞湖西北, 環境優美。

Cons:

離地鐵站10分鐘步程

2026-06-30 • via Nuitee
Y
y s boey • solo_traveller • sg
9
2026-06-27 • via Nuitee
N
Nooris • family_with_children • sg
9
2026-06-19 • via Nuitee
E
Eilish Mangan • solo_traveller • ie
10
Pros:

All of it

Cons:

Na

2026-06-18 • via Nuitee
X
Xue • couple • nz
10
Pros:

The room was very clean. Good service.

2026-06-15 • via Nuitee
M
Matteo • solo_traveller • it
10
2026-06-12 • via Nuitee
Z
zhenyu • couple • hk
9
Pros:

Very convenient and best location

Cons:

Toilet looks clean but has odd smell.

2026-06-12 • via Nuitee
J
José Manuel • couple • es
9
2026-06-07 • via Nuitee
L
linyan • family_with_children • de
10
Wir werden gerne nochmals dort wohnen
Pros:

Service war super, und alles ist sauber

2026-06-06 • via Nuitee
M
Marco • extended_group • it
6
Non tornerei
Pros:

Posizione molto comoda , hotel che andrebbe svecchiato , arredi tappezzerie e sanitari visibili che sono datati

Cons:

Pulizia migliorabile , inglese non un granché parlato e compreso dal personale dell’hotel da un 5 stelle mi aspetto decisamente un altro servizio e livello hotel

2026-06-06 • via Nuitee
K
Kok Pheng • solo_traveller • sg
9
A spacious property with an expansive lake view.
Pros:

Spaciousness defines the property, be it the room, dining venues, lobby, etc. It is also clean and comfy with a resort feel. The lake view is expansive, and the neighbourhood is nice and walkable with many restaurants nearby. The hotel staff is attentive, and housekeeping is thorough.

Cons:

Nil.

2026-06-04 • via Nuitee
W
Wei • extended_group • ca
9
Pros:

挺好小贵

2026-05-28 • via Nuitee
Y
Yuchou Huang • solo_traveller • us
10
Pros:

Facility and equipment and services.

2026-05-27 • via Nuitee