Camino Real Pachuca

Hotels
•
Camino Real
8.5 (359 reviews)
Camino Real de la Plata Lote 15 Manzana 3 Zona Plateada , Pachuca de Soto , MX
+52 771 717 8500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.96
Multiple reviews noted unclean aspects, including dirty coffee cups and lack of maintenance.
Service
9.43
Reviews highlighted excellent service from staff, including helpful reception.
Location
9.47
Frequently mentioned as a strong point with proximity to essential venues.
Room Quality
7.42
Concerns over old furniture, uncomfortable beds, and outdated amenities were noted.
Amenities
7.45
Commentary on the need for updates and missing items like pool and modern appliances.
Value for Money
8.41
Some reviews felt the pricing was justifiable for the location, though others disagreed.
Food and Beverage
8.96
Generally good food was mentioned, highlighting the quality of room service.
Overall Experience
8.93
Majority of reviews were pleasant overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:58

Property Description

Surrounded by Nature and Modern Comforts
Experience a tranquil stay at Camino Real Pachuca, nestled amidst lush gardens and forest. The stylish rooms with air conditioning offer a comfortable retreat after exploring the nearby attractions.

Elegant Rooms and Dining Experience
Indulge in the spacious rooms adorned with ceiling-to-floor windows and enjoy the convenience of 24-hour room service. The Bistro tantalizes your taste buds with authentic Italian cuisine made from fresh, seasonal ingredients.

Convenient Amenities and Nearby Attractions
Unwind in the gym or browse the souvenir shop for mementos. Explore the nearby Modern Art Museum and Museum of Science and Technology, or venture to El Chico National Park for outdoor adventures.

Book your stay at Camino Real Pachuca for a perfect blend of nature and modernity.

Important information:

For limited time only receive 2x1 in Breakfast Buffet from Monday through Friday from 9:00 - 12:00 hours in Bistro Restaurant
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 359 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
Y
y Servicios • couple • mx
10
Pros:

Muy buena atención y los alimentos de buen sabor y la ubicación es muy buena

Cons:

Me costo trabajo ubicar el hotel, estuve dando tres vueltas porque pensé que estaba a pie de calle y la entrada es donde indica oficinas de gobierno y dentro además del hotel hay una especie de centro comercial

2026-10-12 • via Nuitee
A
Andy • solo_traveller • us
10
2026-10-07 • via Nuitee
M
Marcos • solo_traveller • mx
10
Pros:

La atención y las instalaciones

Cons:

No había cafetera

2026-10-07 • via Nuitee
M
Maria Magdalena • couple • mx
1
Mala experiencia
Pros:

solo la ubicacion

Cons:

Nada esta ocasion fue decepcionante, encontramos la habitacion sucia y despues que limpiaron una toalla facial sucia, la regadera y la cama con cabellos de hombre, muy mala experiencia.

2026-09-17 • via Nuitee
E
Enrique • solo_traveller • mx
9
Pros:

La amabilidad y cortesía de la gente

Cons:

Servicios de valet parking

2026-09-16 • via Nuitee
P
Patricia • couple • mx
10
2026-09-15 • via Nuitee
N
Navarro • family_with_children • mx
10
Pros:

Áreas muy limpias, sábanas y suficientes almohadas. Personal muy amable y atento.

2026-09-09 • via Nuitee
O
Omar • couple • mx
10
Muy a gusto
Pros:

Todo el hotel esta muy bien ubicado

Cons:

nada

2026-09-03 • via Nuitee
A
Anthon Dioney • family_with_children • mx
7
Pros:

La ubicación

Cons:

La habitación no estuvo lista a la hora indicada

2026-09-03 • via Nuitee
F
Francisco javier • family_with_children • mx
5
2026-09-02 • via Nuitee
F
Fabiola • family_with_children • mx
10
Hotel muy comodo y muy bien ubicado
Pros:

Excelente ubicación. Cuartos muy cómodos. Es nuestra primer opción cuando vamos a Pahuca

Cons:

Todo me gustó

2026-09-01 • via Nuitee
V
Victor • solo_traveller • ve
10
2026-08-31 • via Nuitee
S
Silvia • solo_traveller • mx
10
2026-08-25 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-08-24 • via Nuitee
M
Marcos Becerra • solo_traveller • mx
10
2026-08-22 • via Nuitee
S
Samara Lizbeth • family_with_children • de
10
2026-08-22 • via Nuitee
M
Marisol • couple • mx
9
2026-08-18 • via Nuitee
S
Susana • solo_traveller • us
10
2026-08-18 • via Nuitee
A
Adaobi • solo_traveller • ng
7
2026-08-18 • via Nuitee
J
Julia • extended_group • be
5
Las recepcionistas increíbles. Muy amables y resolvieron el problema inmediatamente.
Pros:

Tuvieron que cambiarnos de habitación xq la q teníamos olía muy mal.

Cons:

El mal olor de la primera habitación.

2026-08-17 • via Nuitee