Holiday Inn Express Hemel Hempstead by IHG

Hotels
•
Holiday Inn Express
8.2 (4943 reviews)
Stationers Place, Apsley , Hemel Hempstead , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.84
Several reviews mentioned cleanliness issues like dirty carpets and a tissue under the mattress protector.
Service
7.81
Mixed feelings about service; some staff were friendly while one was noted as unfriendly.
Location
9.35
Positive feedback regarding the location, particularly for access to attractions like Harry Potter studios.
Room Quality
7.3
Rooms described as small and cold, and issues with heating were highlighted.
Amenities
8.33
Good atmosphere and breakfast quality were highlighted; however, some amenities like heating were lacking.
Value for Money
8.79
Generally considered good value, especially for the price.
Food and Beverage
8.34
Breakfast was rated positively; however, it was also noted as basic in some reviews.
Overall Experience
8.81
Mixed feelings overall; happy with specific aspects but noted several issues that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Modern Comforts
Experience comfort and convenience at our modern Hemel Hempstead hotel. Each air-conditioned room features a 32-inch flat screen TV and en suite shower room, ensuring a relaxing stay.

Delicious Dining
Indulge in our daily breakfast buffet offering a variety of options, from continental delights to hearty classics like scrambled eggs and bacon. Join us for evening meals or grab a snack and drink from our bar and vending area at any time.

Convenient Location
Located near major motorway junctions, our hotel is easily accessible and perfect for both business and leisure travelers. Explore nearby attractions like Central London, Wembley, and the Harry Potter Studio Tour, all within reach. Book now for a memorable stay at Holiday Inn Express Hemel Hempstead.

Important information:

Car parking is available for hotel residents and is allocated on a first-come first-served basis.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4943 reviews
Cleanliness: 6.84
Service: 7.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
I
Ionela • couple • gb
10
2026-09-19 • via Nuitee
P
Pavel • solo_traveller • cz
8
2026-09-19 • via Nuitee
E
Evie • solo_traveller • gb
10
Amazing
Pros:

Staff are lovely

Cons:

No cauls at all perfect place to stay

2026-09-18 • via Nuitee
A
Artur • solo_traveller • pl
8
Pros:

I like the most the helpful staff.

2026-09-16 • via Nuitee
C
cristina • solo_traveller • ro
9
2026-09-15 • via Nuitee
S
stevo • solo_traveller • gb
7
Pros:

Location

Cons:

Certain staff were ignorant

2026-09-15 • via Nuitee
P
Purdon • couple • za
6
2026-09-15 • via Nuitee
S
stevo • solo_traveller • gb
7
Ok for handy stay
Pros:

Location

Cons:

Certain front staff

2026-09-15 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-09-14 • via Nuitee
R
rahana • couple • gb
9
Pros:

Everyone was nice and friendly

2026-09-14 • via Nuitee
A
Andy • couple • gb
8
Decent value hotel
Pros:

Free parking on site, friendly and efficient reception staff. Breakfast included

2026-09-14 • via Nuitee
L
Liana • family_with_children • us
9
2026-09-14 • via Nuitee
S
Sophie • couple • gb
1
2026-09-14 • via Nuitee
A
Adam • solo_traveller • gb
8
Handy location and reasonable cost
Pros:

Handy location location, close to M1 and M25
The nearby Fullers Pub was a nice setting to have dinner, next to the river.

Cons:

Nothing stood out as bad during my stay

2026-09-13 • via Nuitee
B
Beverly • family_with_children • gb
10
Very comfortable
Pros:

Comfortable and a lovely setting by the canal

Cons:

Nothing

2026-09-13 • via Nuitee
L
Luke • family_with_children • gb
10
Perfect would definitely stay again
Pros:

Really recommend this hotel we stayed for just 1 night as we was visiting harry potter studio for a joint birthday gift for my daughter and partners birthday we got breakfast in the morning included in the price which is really good as we have never had that option before when we have booked other places so it's really ideal if you are a breakfast person

Cons:

Nothing

2026-09-13 • via Nuitee
J
Joanne • family_with_children • gb
9
Pros:

This was my fourth stay at this hotel. Always find the price, staff and location great.

2026-09-12 • via Nuitee
S
Sharon • solo_traveller • gb
8
Dog show
Pros:

From when you walked in the staff was very polite helpful like you had always known them. Breakfast was fair location was fine.

Cons:

Room smelt a bit damp but was fine when opened window.

2026-09-12 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-09-11 • via Nuitee
M
marco • family_with_children • it
6
Pros:

Il Direttore è una gran brava persona. Hanno commesso un grande errore e malgrado il disagio hanno cercato di rimediare al meglio.

Cons:

Un po' datato

2026-09-11 • via Nuitee