Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area by IHG

Hotels
•
Holiday Inn Express
8.6 (753 reviews)
11 Portage Lane , Sherwood Park , CA
+1 780-417-3388

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Hot water issues
Elevator availability
Barking dogs

Categories

Cleanliness
8.24
Guests frequently noted clean rooms, but there were complaints about hot water issues.
Service
9.01
Exceptional service from staff, particularly Manish, who received multiple compliments.
Location
8.85
Convenient location mentioned multiple times, making it easy for guests to find.
Room Quality
8.5
Guests appreciated the spacious and clean rooms; however, some issues with room assignments were noted.
Amenities
8.43
Amenities are generally satisfactory, though some reported a lack of elevators and tub issues.
Value for Money
8.59
Many guests felt the price paid was a good value considering the overall experience.
Food and Beverage
8.54
Breakfast received positive remarks, contributing to the overall satisfaction.
Overall Experience
8.61
Overall experience was praised, with repeat visits promised by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Convenient Location
Located just a short drive from downtown Edmonton and the Rexall Place Arena, Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area offers easy access to city attractions.

Relaxation and Connectivity
Unwind in the indoor hot tub or stay connected with complimentary WiFi in all areas of the hotel. Each room comes equipped with a flat-screen TV, pay-per-view channels, refrigerator, and coffee maker for your convenience.

Great Amenities
Start your day with a delicious continental breakfast, take advantage of the 24-hour front desk, and make use of the on-site business center. Explore nearby attractions like the Broadmoor Public Golf Course and Festival Place Entertainment Venue.

Book your stay now at Holiday Inn Express Hotel & Suites Sherwood Park-Edmonton Area for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.6
Based on 753 reviews
Cleanliness: 8.24
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
S
Steve • couple • ca
10
Close to where we needed to go.
Pros:

Convenient and well priced.

2026-09-10 • via Nuitee
M
Murray • couple • ca
10
Short and sweet.
Pros:

Very clean and smelled great

Cons:

Price can always be lower

2026-09-08 • via Nuitee
T
Timothy • family_with_children • ca
10
2026-09-08 • via Nuitee
M
Maegan • couple • ca
10
2026-09-07 • via Nuitee
M
Mark • family_with_children • ca
5
Never book with Booking.com
Pros:

Location

Cons:

We paid for a room with 2 double beds. We received a room with one double bed. When I tried to call Booking.com I was only able to communicate with an AI computer that was absolutely useless. Hotel was of no help and my issue was not their concern. I has to find last minute alternative accommodations.

2026-09-07 • via Nuitee
I
Iindsay • solo_traveller • ae
7
2026-09-05 • via Nuitee
M
Miller • couple • ca
10
Pros:

Everything was Great

2026-09-04 • via Nuitee
S
Samantha • solo_traveller • ca
10
Pros:

Rooms was beautiful, modern and comfortable.

2026-09-04 • via Nuitee
B
Brenda • solo_traveller • ca
8
Pros:

Staff was great, friendly!

Cons:

Sshampoo bottle had conditioner in it. No shampoo.

2026-08-31 • via Nuitee
V
Vinod • solo_traveller • ca
10
Pros:

Awesome👌

2026-08-29 • via Nuitee
M
Mike • solo_traveller • ca
8
2026-08-28 • via Nuitee
L
lua • solo_traveller • ca
10
2026-08-26 • via Nuitee
N
Natalie • family_with_children • ca
8
2026-08-21 • via Nuitee
J
Joshua • solo_traveller • ca
10
Pros:

Comfortable bed, great breakfast with to go options, welcoming staff

Cons:

A bit pricey

2026-08-17 • via Nuitee
M
Maegan • couple • ca
10
Pros:

We always stay here . It’s convenient and comfortable. Clean with friendly staff .

Cons:

Wish there was a real tv guide that matched the one in the room . I know it seems trivial but searching for shows flicking channels sucks when you just want to relax and watch some tv at the end of the day

2026-08-16 • via Nuitee
M
markhT710SO • Business
10
Nice hotel , clean ,
Pros:

Great location , rooms clean well kept . Staff very friendly and easy to deal with .Only thing I would have liked would be if they served the breakfast earlier , breakfast served at 6:30 am and I was leaving for work at 6:00 .

2026-08-14 • via Tripadvisor
S
Samantha • extended_group • ca
9
Pros:

Staff were friendly!

2026-08-14 • via Nuitee
C
Cheryl • couple • ca
10
Pros:

Your breakfast times are inconsistent with folks on a holiday. Having to get up early in order to have breakfast is not what everyone necessarily wants. Especially if people are busy during the day and get back to their room late, they do not want to get up early just to eat, The time you stop offering breakfast is not realistic. It is not good customer service. It's a blatant way to cut costs, which does not align with caring for your guests.

Cons:

A later breakfast time as I said above, 11am would have been a more realistic time to offer breakfast for guests.

2026-08-14 • via Nuitee
7
729normans • Couples • Davidson, Saskatchewan
10
Breakfast as it Should Be
Pros:

We were impressed by the breakfast at this hotel. Laurie the breakfast meal manager was friendly anf courteous. She presented hotel breakfast that should be the new standard for hotels. With just s little effort and common sense Laurie 'nailed it'. Thanks Laurie!!

2026-08-11 • via Tripadvisor
T
Theresa • family_with_children • ca
4
Not horrible but bare bones.
Pros:

Seemed clean from what I saw of it and the lady that checked us in was pleasant.

Cons:

Location is rather industrial and bare bones. Staff speak loudly to each other in their own languages at all hours. When I booked the room on booking it directed me specifically to book an extra cot however a few days later I was notified that was not possible in a king size room. Of course it was non refundable so we bought a cot from home (our 12 year old girl and 15 year old boy no longer want to share a bed) and it fit just fine.

Had also previously stayed at the non express location so didn’t think much about it but it’s very bare bones and even the gym had like 3 pieces of equipment.

2026-08-11 • via Nuitee