Holiday Inn Express & Suites Chattanooga-Hixson by IHG

Hotels
•
Holiday Inn Express
7.9 (317 reviews)
4820 Hixson Pike , Hixson , US
+1 423-877-6464

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Heated indoor pool
Unlimited/fresh-brewed coffee
Convenient location close to events and restaurants
Many guests reported clean rooms
Cons:
Undergoing remodel/construction
Cleanliness and maintenance issues (ants, mold, poor cleaning)
Room fixture/appliance problems (outlet, shower, ice maker, drinking fountain)
Uncomfortable bed and humidity-related bedding issues
Limited parking for larger vehicles

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms, but there are multiple complaints about inadequate cleaning, ants, mold around tub/shower and inconsistent housekeeping.
Service
9.4
Consistently positive: front desk and staff repeatedly described as very friendly, pleasant and helpful (including accommodating use of a conference room); staff attempted to assist when issues arose.
Location
8.7
Generally praised as convenient and close to event venues, restaurants and parking; guests found the location helpful for their activities.
Room Quality
6.5
Several maintenance and comfort issues reported: nonworking bathroom outlet, shower problems, loose/old fixtures, uncomfortable bed, and humidity making bedding feel damp for some guests.
Amenities
8.2
Positives include a heated indoor pool, coffee bar, water bottle filling stations and cookies; however some amenities were out of order (ice maker, drinking fountain) and one guest missed a jacuzzi.
Value for Money
7.8
Mostly seen as good value or a great deal for the price by several guests, though one review cited it as somewhat pricey for what's offered.
Food and Beverage
7.6
Breakfast and coffee received mixed-to-positive notes: unlimited fresh-brewed coffee and generally OK breakfast, described as a typical Holiday Inn offering.
Overall Experience
8.2
Overall a generally positive experience for many (friendly staff, clean rooms, heated pool), but ongoing remodel and maintenance/cleanliness issues negatively impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Situated just a short drive from Chattanooga city center, the Holiday Inn Express Hotel and Suites Chattanooga Hixon offers easy access to local attractions while providing a peaceful retreat for guests.

Relaxing Amenities
From the inviting indoor pool and hot tub to the daily breakfast served on the sunny patio, guests can unwind and rejuvenate during their stay. Each guestroom is equipped with a microwave, refrigerator, and free Wi-fi for added comfort.

Business and Fitness Facilities
Whether guests need to stay productive at the business center or want to stay active in the fitness center, this hotel caters to all needs. With complimentary morning newspapers and a 24-hour reception, every guest is well taken care of.

Book your stay at the Holiday Inn Express Hotel and Suites Chattanooga Hixon for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 317 reviews
Cleanliness: 6.8
Service: 9.4
Location: 8.7
Room Quality: 6.5
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 7.6
Overall Experience: 8.2
M
Megan • couple • us
10
2026-10-31 • via Nuitee
L
Leigh • couple • us
5
It’s a bit pricey for what’s offered.
Pros:

Convenient

Cons:

It’s in the middle of a remodel which is much needed. The outlet in the bathroom didn’t work and the shower wouldn’t turn on.

2026-10-27 • via Nuitee
G
Greg • family_with_children • us
8
2026-10-23 • via Nuitee
D
Danny • extended_group • us
10
2026-10-20 • via Nuitee
M
MARY • solo_traveller • us
10
Pros:

The staff was very pleasant and friendly, allowing us to use the conference room to play cards at night.

2026-10-13 • via Nuitee
R
Rhonda • couple • us
8
Front desk staff was very friendly
Pros:

Ok

Cons:

Ice maker was out of order
Drinking fountain was out of order
Was under construction
Bed wasn’t comfortable

2026-09-15 • via Nuitee
J
James • solo_traveller • us
8
2026-09-11 • via Nuitee
B
Bernadette • family_with_children • us
3
I won’t book again
Pros:

Didn’t eat it

Cons:

The room needs to be cleaned better

2026-09-01 • via Nuitee
Z
Zander • family_with_children • us
10
2026-08-29 • via Nuitee
G
Gayla • couple • us
1
2026-08-29 • via Nuitee
B
Brock • couple • us
9
2026-08-14 • via Nuitee
W
Wendy • family_with_children • us
2
2026-08-03 • via Nuitee
N
Natesha • couple • us
7
2026-07-23 • via Nuitee
C
Cayla • couple • us
9
Enjoyed, would stay again.
Pros:

Unlimited fresh brewed coffee.

Cons:

Typical Holiday Inn breakfast.

2026-07-18 • via Nuitee
R
Renee • couple • us
10
Great hotel for the price . Friendly helpful staff . Very clean rooms !! Well stocked bath towels and nice heated pool
Pros:

Close to a running venue my daughter and I attended . The hotel had a nice indoor pool for swimming and the water was heated . Plenty of places nearby to eat and plenty of parking . Coffee bar and cookies were much appreciated. Water fountains and also a fountain to fill water bottles .

Cons:

I wish they had a jacuzzi

2026-07-12 • via Nuitee
D
David • couple • us
9
great time , but hotter than even Florida those days.
Pros:

location, breakfast is always good, cleanliness

Cons:

The A/C seemed to be getting cold, but the system was not controlling the humidity and the sheets and the bed covering felt almost wet every night, making for very uncomfortable sleeping.

2026-07-08 • via Nuitee
C
Cory • couple • us
10
2026-06-11 • via Nuitee
L
Lois • couple • us
10
The staff was friendly the place was clean and a Great deal for a good price!
Pros:

The Staff was friendly, Breakfast was good and the rooms were nice and clean! Also the pool was heated!!!

Cons:

The corridor rug needs to be clean on my floor . The elevator floor tile needs to be replaced.

2026-06-07 • via Nuitee
A
Allison • family_with_children • us
7
2026-05-30 • via Nuitee
M
Maureen • family_with_children • us
2
Not good
Pros:

Staff was very professional

Cons:

Facilities not as advertised. Ants in room. Undergoing remodel but not yet our room. Fixtures old and loose. A bit of mold around tub/shower, etc. Dont book through 3rd party. Tough to get reimbursed when issues arise. Staff did all they could it wasn't enough too make stay more comfortable. 😪 We were stuck due to holiday weekend so made the best of it.

2026-05-26 • via Nuitee