Staybridge Suites Sioux Falls at Empire Mall by IHG

Hotels
Staybridge Suites
8.8 (368 reviews)
2505 South Carolyn Avenue , Sioux Falls , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good room quality
Great location
Cons:
Housekeeping attention needed
Pool closure during stay
Breakfast space crowded

Categories

Cleanliness
8.34
Overall good cleanliness but some housekeeping issues noted in reviews.
Service
9.31
Consistently mentioned great service and friendly staff across multiple reviews.
Location
9.35
Location praised for convenience and proximity to amenities.
Room Quality
8.8
Rooms were reported as great, comfortable, with some mentions of kitchenette facilities.
Amenities
8.33
Some amenities were satisfactory but issues with the pool and breakfast area noted.
Value for Money
8.79
Provided good value for price but some areas for improvement.
Food and Beverage
8.34
Breakfast generally well-received, but specific food issues mentioned.
Overall Experience
9.11
Overall experience was positive but had few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:07

Property Description

Luxurious Accommodation
Staybridge Suites Sioux Falls at Empire Mall, an IHG Hotel, offers a 3-star experience with free WiFi and barbecue facilities. Guests can unwind in the indoor pool, hot tub, or shared lounge.

Convenient Amenities
Select rooms feature a kitchenette equipped with a fridge, dishwasher, and microwave. Enjoy free private parking, a business centre, and a 24-hour front desk for all your needs.

Great Location
Located in Sioux Falls, the hotel is just 9 km from Sioux Falls Regional Airport, ensuring a seamless travel experience.

Book your stay at Staybridge Suites Sioux Falls at Empire Mall now for a memorable and comfortable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 368 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
T
Tshimanga solo_traveller za
10
Pros:

Front desk team and principal manager full of love toward us from arrival to the time of us requesting to extend our stay for additional full week with my family.

Cons:

Nothing to say

2026-07-11 via Nuitee
M
Melissa solo_traveller us
10
2026-07-11 via Nuitee
M
Mai family_with_children us
10
2026-07-08 via Nuitee
M
Michelle family_with_children us
10
2026-07-08 via Nuitee
N
Nelson couple us
8
Great respite on our trip that made for a restful stay!
Pros:

Good Location, very clean, helpful staff, and a really good breakfast layout. Also very pet friendly with a wonderful pet area.

Cons:

Parking was full

2026-07-08 via Nuitee
C
Catherine couple us
10
Relax and enjoy the wonderful hotel and friendly staff.
Pros:

Very comfortable with friendly staff.

Cons:

Absolutely nothing. Stayed here before and will stay again.

2026-07-08 via Nuitee
S
Steve couple us
10
Nice road trip stay with family. Better than most hotels at this price.
Pros:

I liked that it was like a little apartment. You had 2 rooms and a full kitchen. It was clean and really a cute space. It had a courtyard with nice places to sit and talk and eat and drink with friends.

Cons:

it was great. no complaints

2026-07-06 via Nuitee
C
Catherine couple us
10
Excellent place to sleep and relax.
Pros:

Awesome experience. Great caring staff.

Cons:

Absolutely nothing.

2026-07-02 via Nuitee
T
Teresa solo_traveller us
10
2026-07-02 via Nuitee
E
Erica solo_traveller us
8
One of my new favorites
Pros:

Great facilities including smaller kitchen, microwave & refrigerator in room as well as dishes. Outside pet walk & grill/get together area complete with picnic tables. One of the better free breakfasts I have had in a hotel featuring omelets, biscuits & gravy, bacon omelets, waffles & more. There was also a nice clean indoor pool & hot tub.

Cons:

The room was a bit small but the layout was good

2026-07-01 via Nuitee
J
Judy couple us
9
A relaxing and calm vacation.
Pros:

The rooms are clean and spacious. The area is quiet and well maintained. Having breakfast options was a great way to start the day.

2026-06-26 via Nuitee
L
Lukasz family_with_children us
5
2026-06-26 via Nuitee
M
Matt couple us
8
2026-06-25 via Nuitee
B
bosben solo_traveller us
10
Pros:

Excellent

2026-06-24 via Nuitee
M
Maxine family_with_children us
9
We'll be back!
Pros:

Everything was nice, clean and organized. Staff was friendly. A great overnight experience!

Cons:

No complaints.

2026-06-24 via Nuitee
K
Kelli couple us
8
2026-06-23 via Nuitee
R
Rodney solo_traveller us
10
Pros:

Staff was friendly and helpful and location was excellent would definitely stay again.

2026-06-23 via Nuitee
S
Steve couple us
10
Pros:

Big suite for the whole family

Cons:

No time to stay and enjoy

2026-06-19 via Nuitee
N
Nancy family_with_children us
6
Pleasant
Pros:

Had to leave early so unfortunately was not able to have breakfast.

Cons:

Queen suite had only one bed and a sofa. I thought I was paying for two queens. I was told no other rooms were available.
I was also awakened by noise from outside (like a celebration) at 10:30 pm. It subsided after a half hour.

2026-06-18 via Nuitee
H
Hovland solo_traveller us
9
2026-06-10 via Nuitee