Holiday Inn Express Branford-New Haven by IHG

Hotels
•
Holiday Inn Express
8.4 (427 reviews)
309 East Main Street , Branford , US
+1 203-488-4035

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds and spacious rooms
Very helpful and attentive staff
Excellent breakfast; multiple guests said it was outstanding
24/7 fresh-ground coffee available
Good location near restaurants and town attractions
Accessible parking and luggage cart availability for convenience
Cons:
Some rooms/showers/bath areas described as dilapidated or in need of renovation
Occasional cleanliness issues reported
Wrong room assignment reported in at least one case
Pool reported as too cold
Elevator is dated and noisy
Some guests feel the hotel is not good value for money

Categories

Cleanliness
7.8
Many guests repeatedly mentioned rooms and public areas were clean and well maintained, though a few reviews reported substandard room cleanliness and a dilapidated bath in one stay.
Service
8.8
Staff are frequently described as attentive, helpful and accommodating (friendly check-in, breakfast staff praised). There are isolated service failures (incorrect room assignment that was not immediately rectified).
Location
8.85
Location praised multiple times (close to restaurants, town green, Harley dealership) and convenient for guests; consistently a positive point in reviews.
Room Quality
7.8
Rooms are described as spacious and comfortable with good beds, but several guests noted aging decor, worn carpets/chairs, damaged window shades, slower hot water and general need for refresh/renovation.
Amenities
8.6
Breakfast service and 24/7 fresh-ground coffee are strong positives; other amenities have issues for some (cold pool, older elevator, paid parking for some guests).
Value for Money
7.5
Mixed: many found the stay worth it given comfort and breakfast, while some guests felt the property is run down and not good value for the price.
Food and Beverage
9
Food and beverage (especially breakfast) is repeatedly highlighted as excellent—several guests called it the best hotel breakfast and praised attentive breakfast staff and variety.
Overall Experience
8.85
Overall sentiment is positive with many guests saying they would return and recommending the hotel; positives outweigh the negatives but aging facilities lower the overall score for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities

This Branford, Connecticut hotel offers a luxurious stay just a short distance from Yale University and Branford Harbor. Enjoy the convenience of an indoor pool, free WiFi, and well-equipped rooms featuring cable TV, in-room movies, and a work desk.

Fitness and Business Facilities

Stay active at the on-site fitness center equipped with top-of-the-line cardio machines and a mounted flat-screen TV. Need to catch up on work? Take advantage of the business center complete with a printer for all your professional needs.

Nearby Attractions

Explore the beauty of Hammonasset Beach State Park just a quick drive away or take a trip to downtown Essex to experience the charm of the Essex Steam Train. Book your stay at Holiday Inn Express Branford - New Haven for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 427 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.85
Room Quality: 7.8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.85
C
Cifuentes • couple • us
8
2026-10-28 • via Nuitee
J
Johanne • solo_traveller • us
7
2026-10-27 • via Nuitee
L
Lucas • family_with_children • pr
10
Demasiado cómoda y refrescante 😊
Pros:

Fue una experiencia muy bonita y el personal muy atento. Vuelvo de nuevo

Cons:

No tengo comentarios negativos para el alojamiento ni el hotel

2026-10-27 • via Nuitee
N
Nicholas • extended_group • us
8
2026-10-23 • via Nuitee
O
Omid • family_with_children • ca
1
2026-10-19 • via Nuitee
J
Josh • family_with_children • us
9
2026-10-14 • via Nuitee
G
GILLES • solo_traveller • fr
10
Impeccable
Pros:

Confort et calme

2026-10-07 • via Nuitee
D
Dan • couple • us
9
2026-09-17 • via Nuitee
D
Dan • couple • ca
9
2026-09-15 • via Nuitee
Q
Qi • family_with_children • us
9
2026-09-15 • via Nuitee
K
Kathy • extended_group • us
10
Great place to stay!
Pros:

Beds were comfy! Staff were accommodating to our requests. It was very clean.

2026-09-13 • via Nuitee
A
Ayana • family_with_children • us
7
It was good for a short stay.
Pros:

It was clean.

Cons:

It was a little outdated. I had issues accessing amenities without staff assistance.

2026-09-11 • via Nuitee
B
brey • couple • us
10
2026-09-10 • via Nuitee
E
Elisa • family_with_children • us
3
Pros:

Paid parking
The extra bed we requested was not there. They provided but left it outside the door, we had to bring inside and make it

2026-09-09 • via Nuitee
J
Jon • couple • us
10
Wonderful hotel
Pros:

Breakfast

Cons:

Nothing

2026-09-07 • via Nuitee
E
Eva • family_with_children • us
10
Clean and comfortable
Pros:

Location and rooms were great

2026-09-06 • via Nuitee
E
Eva • couple • us
10
Clean and comfortable
Pros:

Rooms and location

2026-09-06 • via Nuitee
K
Kathleen • couple • us
10
I will be back.
Pros:

The staff was great. The breakfast bar was delicious. Great place to stay.

2026-09-04 • via Nuitee
W
Ward • solo_traveller • us
8
Pros:

Room was large..beds comfortable. Good. Breakfast . We took advantage of the 24 availability of coffee and tea.

Cons:

The pooll was too cold..

2026-09-04 • via Nuitee
B
Bernadette • solo_traveller • us
8
2026-09-03 • via Nuitee