Holiday Inn Express Zhengzhou Zhongzhou by IHG

Hotels
•
Holiday Inn Express
8.1 (49 reviews)
114 Jinshui Road , Zhengzhou , CN
+86 371 6595 6600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Kitty, James)
Clean and modern interior noted
Gym available
Attentive gestures (e.g., provided mouse pad)
Several guests reported overall stays as 'All well'
Cons:
Unreliable WiFi that often disconnects
Limited breakfast choices; eggs overcooked; not suited to some Western guests
Room defects in suite 701: toilet drainage issue and permanent bad smell
Old/unclean carpets reported
Booking error (reserved for 2 while 3 stayed)
Location inconvenient due to road median preventing left turns

Categories

Cleanliness
8.6
Generally reported as clean and neat in several reviews (e.g., 'Все чисто и опрятно'), but one guest reported old, unclean carpets and a permanent bad smell in suite 701, so mixed but overall positive.
Service
9.5
Staff repeatedly praised (helpful room service, named staff Kitty and James, provided a mouse pad when needed). Some service delays occurred (booking error for number of guests and slow resolution of WiFi), but overall staff responsiveness is a strong positive.
Location
8
Location is convenient enough overall but has a notable drawback: the road in front has a median preventing left turns, which reviewers flagged as making access/traffic less convenient.
Room Quality
7.4
Mixed: some guests noted modern interiors and cleanliness, while another reported significant issues in suite 701 (toilet drainage defect, persistent bad odor, worn carpets), so room quality is below ideal.
Amenities
7.7
Amenities are present (gym available, though located in another hotel), but the WiFi was repeatedly criticized as unreliable and frequently disconnecting, reducing the amenities score.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
6.5
Multiple guests reported limited breakfast choices, overcooked/pre-prepared eggs, and breakfast offerings not suited to some Western guests—consistently negative for F&B.
Overall Experience
9
Overall experience leans positive—several 'All well' comments and strong praise for staff—but stays were marred for some guests by unreliable WiFi and isolated room defects; on balance reviewers were more positive than negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just a short ride from Henan International Exhibition Centre and a walk away from Yanzhuang metro station, Holiday Inn in Zhengzhou offers easy access to key attractions.

Modern Amenities
Enjoy free internet access, cable TVs, safety deposit boxes, and ironing facilities in the contemporary rooms. The hotel also provides toiletries, hairdryers, and free newspapers for your convenience.

Excellent Services
From a 24-hour café serving Chinese dishes to a business centre and tour desk, the hotel ensures all your needs are met. Don't forget to try the local Pepper Soup for breakfast!

Book your stay at Zhengzhou’s Holiday Inn now for a comfortable and memorable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGO

Location

Guest Reviews

8.1
Based on 49 reviews
Cleanliness: 8.6
Service: 9.5
Location: 8
Room Quality: 7.4
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 6.5
Overall Experience: 9
K
Kristian Robert • solo_traveller • se
5
Pros:

The staff where ok and the gym you can use was ok but in the other hotel.

Cons:

I staid for 4 nights and it took me 3 days of complaining an till they manage to get the internet to work in my room. So i spent a lot of time in the lobby.

2026-10-27 • via Nuitee
S
Sonja • family_with_children • de
6
2026-10-11 • via Nuitee
H
H.J. • couple • hk
7
客房服務員很好，看到我使用電腦，馬上提供一個滑鼠墊方便我使用，任何需要都馬上辦妥。
Pros:

早餐種類不多，沒有太多選擇。 酒店門前的馬路中線設有隔離欄，汽車不能左轉，故交通不是很方便。

Cons:

早餐種類不多，沒有太多選擇，雞蛋沒有現煮的，都是煎好過熟的。酒店的WiFi系統太差，常常斷聯，使用很麻煩。

2026-09-03 • via Nuitee
C
Chamara • solo_traveller • lk
8
Pros:

Cleanliness, Modern interior

Cons:

Booking was only for 2 people while we had 3 people

2026-08-30 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-08-30 • via Nuitee
M
Mahendra Chanchalgar • extended_group • in
8
All well
Pros:

All well

Cons:

All well

2026-08-05 • via Nuitee
N
Nisham • couple • mv
10
2026-06-24 • via Nuitee
K
Kemal • couple • tr
7
2026-06-18 • via Nuitee
K
Kemal • couple • tr
7
2026-06-18 • via Nuitee
S
Shavkat • couple • uz
9
Pros:

Все чисто и опрятно! Приятный персонал особенно Kitty and James

2026-06-15 • via Nuitee
W
WENCHENG • couple • cr
9
2026-06-10 • via Nuitee
L
Luis • solo_traveller • sv
9
2026-06-08 • via Nuitee
M
marceloe • solo_traveller • ar
4
Pros:

Nada

Cons:

Ocupamos una suite, nro 701, tenia defectosxel drenaje del inodoro. Mal olor permanente. Alfombras viejas y sin aseo. Desayuno igual sin variantes y no apropiado para huspedes occidentales.

2026-05-17 • via Nuitee
B
Bee San • couple • my
10
Comfortable
Pros:

Staff makes a different. Very attentive and friendly which makes us feel comfortable the minute we check in. Checking out experience is equally good.

2026-04-24 • via Nuitee
J
JINGE • family_with_children • cn
10
2026-02-23 • via Nuitee
A
Aram • couple • am
7
2026-01-26 • via Nuitee
P
Prof. Battat • family_with_children • my
10
Great experience.
Pros:

Great service and helpful staff.

2026-01-12 • via Nuitee
P
Prof. Battat • family_with_children • my
10
Pros:

Great experience and helpful staff.
Thank you Miss Julie the front office manager for your great help.

2026-01-12 • via Nuitee
M
Min • family_with_children • cn
5
2025-11-15 • via Nuitee
S
SARAH JACKIE • family_with_children • ug
10
2025-11-09 • via Nuitee