Holiday Inn & Suites Albuquerque Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (195 reviews)
1501 Sunport Place Southeast , Albuquerque , US
+1 505-944-2255

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (shuttle and named staff praised)
Very convenient location close to airport and nearby amenities
Comfortable beds and well-appointed king rooms
On-site pool and restaurant; useful snack/late-night options
Clean/well-maintained in many stays
Cons:
Serious cleanliness problems reported (hair, stains, smoke odor, dirty bathtub)
Thin walls and noise; street noise when windows don't seal
Room maintenance issues (broken tile, slick shower floor, outdated rooms)
Value concerns — some guests felt overpriced, especially during events
Breakfast issues (paid and/or cold) and missing advertised spa tub

Categories

Cleanliness
5.5
Multiple guests report serious cleanliness issues (hair and stains in bathroom, rusted/dirty bathtub, stained carpet, smoke odor); some guests described rooms as clean, but recurring reports of unclean rooms and smells lower this score.
Service
9.5
Staff repeatedly described as friendly, helpful and responsive (mentions of shuttle, named staff praised); occasional reports of slow/no front-desk response and unresolved smoking complaints, but overall service sentiment is strongly positive.
Location
9
Location is a consistent strength: very close to the airport and convenient to nearby restaurants/shops; some noise from street/windows in a few reviews but overall location praised.
Room Quality
7
Rooms praised when well-appointed and comfortable (king suites, beds), but many complaints about thin walls, loud AC, broken tile, small/adequate showers, missing spa tub and some outdated/damaged finishes.
Amenities
7.6
Amenities like pool, restaurant, airport shuttle and on-site snack options are positives; issues noted with pool towels, missing advertised spa tub and limited complimentary items lower the score slightly.
Value for Money
6
Several guests felt the hotel was overpriced (notably during events) or that paid services (breakfast) did not meet expectations; mixed comfort vs. cost impressions result in below-target value.
Food and Beverage
9.6
Strong praise for food in multiple reviews (excellent enchiladas, good breakfast with real eggs, attentive wait staff); some complaints about cold/paid breakfast but overall F&B sentiment is very positive.
Overall Experience
9
Overall impressions are positive due to location, comfortable beds and very friendly staff, though marred for some by cleanliness and maintenance issues; net sentiment trends favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Amenities
Holiday Inn Hotel & Suites Albuquerque Airport boasts a heated indoor pool, a hot tub, and free shuttle services to the airport. Guests can enjoy free WiFi and a delicious breakfast each morning.

Convenience at Your Fingertips
With a 24-hour business center, fitness center, on-site restaurant, and bar, guests have everything they need for a comfortable stay.

Nearby Attractions
Conveniently located near Kirtland Air Force Base, the University of New Mexico, Albuquerque Zoo, and The Albuquerque Museum of Art & History, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Hotel & Suites Albuquerque Airport for a memorable and relaxing experience!

Important information:

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Contact the property for the additional charge per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 195 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 7
Amenities: 7.6
Value for Money: 6
Food and Beverage: 9.6
Overall Experience: 9
A
Annette • family_with_children • us
8
Pros:

Well appointed rooms. King suite had everything you could need.

Cons:

Thin walls, could hear neighbors talking and their TV. Air conditioner was loud

2026-10-19 • via Nuitee
H
Heather • couple • us
8
Great stay for flight out in the morning
Pros:

Location next to airport, but still quiet.
Comfortable, clean, lots of amenities.
Friendly and helpful staff. Shuttle to airport.

Cons:

Flexible floors led to broken tile in bathroom.

2026-10-14 • via Nuitee
J
jeanmdschmidt • solo_traveller • us
5
Pros:

Location was convenient

Cons:

Pricy, carpet on the floor, smelly, and the windows didn't seal properly allowing all the street noises to bother us

2026-10-09 • via Nuitee
E
Emily • family_with_children • us
2
Not pleasant, dirty and I severely overpaid.
Pros:

The location and the beds were semi-comfortable.

Cons:

The room was disgusting. I took pictures of the hair (beard or pubic hair) all over the bathroom floor. The bathtub was awful. Rusted and dirty. Huge stains on the carpet. I didn't want to walk barefoot or let my kids walk without socks or shoes. Someone on our floor was smoking and I reported several times to the front desk and nothing was done. My hair and clothes reeked of cigarette smoke. Overall, I was so disappointed. We paid so much money, because of balloon fiesta and I feel incredibly ripped off.

2026-10-08 • via Nuitee
E
Elizabeth • couple • us
10
Excellent
Pros:

Staff was friendly

2026-09-18 • via Nuitee
V
Vladimir • couple • us
9
2026-09-12 • via Nuitee
L
Lennard • couple • us
8
2026-09-03 • via Nuitee
C
Casarez • solo_traveller • us
10
Pros:

The bed

Cons:

Nothing

2026-08-31 • via Nuitee
C
Carranza • couple • us
10
2026-08-22 • via Nuitee
D
DAMAAN • couple • us
7
2026-08-18 • via Nuitee
A
Adrian • couple • us
10
Nice staff, awesome room (king)
Pros:

Staff was awesome and the location had everything near by

Cons:

I have no problem with the location

2026-08-18 • via Nuitee
M
Max • couple • us
7
Pros:

Friendly staff

Cons:

The shower floor in my room was too slick for my wife to use. Did not like the breakfast.

2026-08-06 • via Nuitee
C
Connor • solo_traveller • us
9
2026-08-03 • via Nuitee
P
Paul • family_with_children • us
10
2026-07-25 • via Nuitee
M
Marci • couple • us
10
2026-07-22 • via Nuitee
S
Svetlana • solo_traveller • us
6
Good stay, close to the airport
Pros:

Responsiveness of staff. Comfortable bed, TV functioning. Light block out screen

Cons:

The shower is adequate and small. A bathtub option would have been nice.

2026-07-16 • via Nuitee
A
Artemio • solo_traveller • us
10
2026-07-12 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-07-11 • via Nuitee
P
Phillip • couple • us
10
2026-07-10 • via Nuitee
D
Donnie • solo_traveller • us
1
Pros:

Nothing

Cons:

Room was old and outdated to many illegals staying there

2026-07-10 • via Nuitee