Holiday Inn Express London Stansted Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (20000 reviews)
Thremhall Ave , Stansted Mountfitchet , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very convenient for Stansted Airport (shuttle and on-site Avis return)
Breakfast frequently praised (early options, substantial buffet)
Friendly and helpful staff in many reports
Comfortable beds and generally comfortable rooms
Cons:
Cleanliness issues (dirty bedding, stained carpets, bathroom grout problems)
Shuttle and parking charges seen as expensive (£4 shuttle each way, costly parking)
Occasional communication/booking errors and reception mix-ups
Some guests report noise or room odours; TV/room amenities occasionally poor

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues: stained carpets, dirty bedding, grout/bathroom cleanliness problems and occasional room odours — overall below expected standard.
Service
8.7
Generally friendly and helpful staff (assisted with booking changes, provided early/to-go breakfast, friendly reception), though there are isolated communication/booking errors and a few reception mistakes.
Location
9.2
Consistently praised for proximity to Stansted Airport with shuttle access and on-site car-hire return — very convenient for airport travellers.
Room Quality
8
Beds and rooms described as comfortable and adequately sized, but some guests noted dated decor, occasional smells and issues like poor TV quality.
Amenities
7.9
Good practical amenities for flyers (early/free breakfast options, airport shuttle, Avis return) but frequent complaints about shuttle and parking charges and occasional gaps in shuttle information.
Value for Money
7.6
Many guests find the hotel reasonable due to free/early breakfast and airport convenience; however, added costs for shuttle/parking and some billing issues reduce perceived value.
Food and Beverage
9.1
Breakfast is a clear highlight — repeatedly described as excellent/great with early options and a substantial buffet.
Overall Experience
8.6
A reliable airport hotel overall: convenient location, strong breakfast and generally friendly staff, tempered by occasional cleanliness problems and extra transport/parking charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:12

Property Description

Convenient Location
Located just 5 minutes from Stansted Airport, Holiday Inn Express Stansted Airport offers quick access for travelers.

Comfortable Accommodation
Each en suite room is equipped with tea/coffee facilities, a work desk, and a flat-screen TV, ensuring a comfortable stay for guests.

Entertainment and Connectivity
Guests can unwind in the hotel lounge with flat-screen TVs and a pool table, while staying connected with free WiFi throughout the property.

Book your stay at Holiday Inn Express Stansted Airport for a seamless travel experience!

Important information:

The airport shuttle service is available 24 hours and will incur an additional charge of GBP 4 per adult. Children aged 15 and below are free of charge.

The airport shuttle service operates on the following schedule:
Airport to hotel: from BAY 19, at the coach station, quarter to and quarter past the hour.
Hotel to airport: on the hour and half past the hour.

Parking is available for 1 car per reserved room for GBP 14 per night.

On-site parking is subject to availability due to limited spaces, and your vehicle may be moved to an alternative secure car park.

Guests must register their vehicle as the car park is monitored.

If you have reserved a Family Room, as per the room description we would urge you to take into consideration for your comfort, the suggested maximum occupancy.
2 adults with 2 children under the age of 8 years, or 2 adults with 1 child over the age of 8 years.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 6.5
Service: 8.7
Location: 9.2
Room Quality: 8
Amenities: 7.9
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
R
Richard • couple • au
9
very convienient
Pros:

location

Cons:

Breakfast

2026-10-17 • via Nuitee
O
Ox • family_with_children • de
9
переклад) Hervorragende Lage in Flughafennähe, bequeme Busverbindung, freundliches Personal und frühes Frühstück. Sehr z
Pros:

Wir haben hier nur eine Nacht wegen Verspätung des Fluges verbracht, aber ich kann sagen, dass die Lage in der Nähe des Flughafens London Stansted ist. Man kann dorthin schnell und bequem mit dem Bus gelangen, der alle halbe Stunde fährt und 4 Euro kostet — direkt vom Flughafen zum Hotel. Das Personal ist wunderbar, hilft schnell und beantwortet Fragen. Wir konnten das Frühstück leider nicht nutzen, daher kann ich nicht sagen, wie es ist. Aber die Tatsache, dass das Frühstück bereits ab 4:00 Uhr morgens beginnt, ist sehr praktisch, wenn man sehr früh am Flughafen sein muss.

Cons:

Es gibt nichts, was uns nicht gefallen hat.

2026-10-17 • via Nuitee
V
Vitalija • couple • lt
10
2026-10-17 • via Nuitee
G
Gianluca • couple • it
4
Attenzione agli addebiti dei servizi
Pros:

colazione e ristorante di buona qualità e personale efficiente e cortese.
il servizio navetta è molto utile e puntuale.
La camera è pulita e arredata in stile moderno ed essenziale

Cons:

Siamo stati in questo Hotel sia all'arrivo che alla partenza del nostro viaggio. Nulla da dire per il primo check-in, ma per il secondo, dobbiamo rimarcare poca accuratezza della persona che ci accolto: ci ha chiesto se avevamo un'auto e le abbiamo risposto che si, avremmo lasciato l'auto nel parcheggio il tempo necessario per lascare le valige in camera e ripartire per consegnare l'auto al noleggio. Il risultato è stato il mancato addebito del parcheggio sul conto della camera e l'arrivo di una multa. Fate molta attenzione!!!!!! inoltre il Letto alla francese presente in tutte le camere doppie è decisamente troppo piccolo per due persone e non esistono camere con letti più grandi

2026-10-17 • via Nuitee
T
Tony • couple • gb
2
Terrible nights sleep as the room was baking hot
Pros:

The restaurant

Cons:

Air con didn’t work, and the fan provided sounded like a world war 1 plane was in the room

2026-10-17 • via Nuitee
G
Gianluca • couple • it
4
deludente
Pros:

La Posizione

Cons:

reception nessuna informazione su parcheggio a pagamento con successiva multa

2026-10-17 • via Nuitee
S
Simon • couple • gb
7
Pros:

Easy access for location

Cons:

Sign at entrance to car park not illuminated

2026-10-17 • via Nuitee
C
Clare • couple • gb
10
Nope
Pros:

Very good, cleaned

Cons:

No

2026-10-17 • via Nuitee
C
Carlos • couple • es
7
Good option for a night layover near STN airport
Pros:

Location near the airport and airport shuttle available.

2026-10-16 • via Nuitee
E
Ellen • family_with_children • ie
8
2026-10-16 • via Nuitee
J
Joakim • couple • no
8
Pros:

Beliggenheten og shuttle service

Cons:

Frokosten

2026-10-16 • via Nuitee
G
Gregory • couple • gb
9
Convenient and reliable.
Pros:

Decent breakfast and dinner, comfortable room.

Cons:

Not much really, if I had to pick something I suppose it would be that the airport shuttle bus wasn’t cheaper or free.

2026-10-16 • via Nuitee
D
Debbie • solo_traveller • gb
9
Excellent and great value
Pros:

One of the cleanest and best airport hotels I have stayed in

Cons:

The staff were very friendly and it was very clean

2026-10-16 • via Nuitee
D
Dariusz • family_with_children • gb
10
Perfect time to rest while’s travelling
Pros:

Staff was exceptional

Cons:

Would love to stay longer

2026-10-16 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-10-16 • via Nuitee
A
Alexander Jopseh • family_with_children • fr
1
Absolutely awful. Nightmare fuel
Pros:

Location perfect for morning flight

Cons:

Staff, cleanliness (or lack thereof), food, comfort

2026-10-16 • via Nuitee
L
Laura • family_with_children • us
8
Holiday inn Express by airport
Pros:

Location was really good it was clean it was weird maybe I'm not used to it but they charge $4 for their shuttle bus but that's okay it was minimal but usually I'm used to free but maybe in the new thing

Cons:

Breakfast was your usual free type of breakfast but what I will say is they had great croissants and the fruit was very fresh

2026-10-16 • via Nuitee
P
Paul • couple • gb
10
Brilliant.
Pros:

Great room and location

Cons:

Nothing

2026-10-16 • via Nuitee
J
JOAN • solo_traveller • gb
9
Fits the bill
Pros:

Easy access for shuttle bus to airport and good car parking next door

Cons:

Noisy corridors at night

2026-10-16 • via Nuitee
S
Stefania • family_with_children • de
4
Pros:

Ubicación muy cerca del hotel

Cons:

No respetaron mi reserva de una cama y me dieron una habitación con 2 camas individuales

2026-10-16 • via Nuitee