Holiday Inn Express London Stansted Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (20000 reviews)
Thremhall Ave , Stansted Mountfitchet , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very convenient for Stansted Airport (shuttle and on-site Avis return)
Breakfast frequently praised (early options, substantial buffet)
Friendly and helpful staff in many reports
Comfortable beds and generally comfortable rooms
Cons:
Cleanliness issues (dirty bedding, stained carpets, bathroom grout problems)
Shuttle and parking charges seen as expensive (£4 shuttle each way, costly parking)
Occasional communication/booking errors and reception mix-ups
Some guests report noise or room odours; TV/room amenities occasionally poor

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues: stained carpets, dirty bedding, grout/bathroom cleanliness problems and occasional room odours — overall below expected standard.
Service
8.7
Generally friendly and helpful staff (assisted with booking changes, provided early/to-go breakfast, friendly reception), though there are isolated communication/booking errors and a few reception mistakes.
Location
9.2
Consistently praised for proximity to Stansted Airport with shuttle access and on-site car-hire return — very convenient for airport travellers.
Room Quality
8
Beds and rooms described as comfortable and adequately sized, but some guests noted dated decor, occasional smells and issues like poor TV quality.
Amenities
7.9
Good practical amenities for flyers (early/free breakfast options, airport shuttle, Avis return) but frequent complaints about shuttle and parking charges and occasional gaps in shuttle information.
Value for Money
7.6
Many guests find the hotel reasonable due to free/early breakfast and airport convenience; however, added costs for shuttle/parking and some billing issues reduce perceived value.
Food and Beverage
9.1
Breakfast is a clear highlight — repeatedly described as excellent/great with early options and a substantial buffet.
Overall Experience
8.6
A reliable airport hotel overall: convenient location, strong breakfast and generally friendly staff, tempered by occasional cleanliness problems and extra transport/parking charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:12

Property Description

Convenient Location
Located just 5 minutes from Stansted Airport, Holiday Inn Express Stansted Airport offers quick access for travelers.

Comfortable Accommodation
Each en suite room is equipped with tea/coffee facilities, a work desk, and a flat-screen TV, ensuring a comfortable stay for guests.

Entertainment and Connectivity
Guests can unwind in the hotel lounge with flat-screen TVs and a pool table, while staying connected with free WiFi throughout the property.

Book your stay at Holiday Inn Express Stansted Airport for a seamless travel experience!

Important information:

The airport shuttle service is available 24 hours and will incur an additional charge of GBP 4 per adult. Children aged 15 and below are free of charge.

The airport shuttle service operates on the following schedule:
Airport to hotel: from BAY 19, at the coach station, quarter to and quarter past the hour.
Hotel to airport: on the hour and half past the hour.

Parking is available for 1 car per reserved room for GBP 14 per night.

On-site parking is subject to availability due to limited spaces, and your vehicle may be moved to an alternative secure car park.

Guests must register their vehicle as the car park is monitored.

If you have reserved a Family Room, as per the room description we would urge you to take into consideration for your comfort, the suggested maximum occupancy.
2 adults with 2 children under the age of 8 years, or 2 adults with 1 child over the age of 8 years.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 6.5
Service: 8.7
Location: 9.2
Room Quality: 8
Amenities: 7.9
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Moore • solo_traveller • gb
2
Parking very unclear resulting in a parking fine being issued
Pros:

The property was nice.

Cons:

Reception area was chaotic. I told the receptionist that I had parked out front and my disabled card was visible and I was only being dropped off so WHY did I get a parking ticket?

2026-08-15 • via Nuitee
L
Liza Reijnders • solo_traveller • nl
8
Prima hotel vlakbij vliegveld
Pros:

Handige locatie vlakbij vliegveld. Prima ontbijt, geen last van andere komende en vertrekkende gasten, kamer met airco. Snel in en uitchecken. Handig shuttlebusje van en naar vliegveld.

Cons:

Was erg omringd met grote wegen, maar dat was zoals verwacht.

2026-08-15 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-08-15 • via Nuitee
L
Lilian • solo_traveller • fi
8
2026-08-15 • via Nuitee
C
CLAUDE • solo_traveller • fr
8
Pros:

L'accueil et la situation à proximité de l'aéroport

Cons:

La climatisation de la chambre un peu bruyante
Un lit trop petit pour deux.

2026-08-15 • via Nuitee
A
Anta Cristina • solo_traveller • gb
9
Good for early flights
Pros:

Easy checkout, restaurant and bar and a small games room. The airport shuttle was also great

Cons:

Food could have been better. Pillows were a bit hard.

2026-08-15 • via Nuitee
T
TAMMY • solo_traveller • no
8
Nice hotel with pretty good facilities and excellent location.
Pros:

Comfortable and located close to the airport.

Cons:

The WIFI wasn’t that great

2026-08-15 • via Nuitee
C
Catherine • couple • gb
8
A very comfortable experience.
Pros:

Parking on site, helpful friendly staff, a wonderful system of free toothbrush and toothpaste for those who’d forgotten them. Availability of dinner in evening , breakfast included. Perfect location for an early flight from Stansted.

Cons:

Nothing.

2026-08-15 • via Nuitee
M
Mesquita • couple • pt
10
2026-08-15 • via Nuitee
T
Thomas • family_with_children • de
7
2026-08-15 • via Nuitee
R
Rosario • solo_traveller • it
6
2026-08-15 • via Nuitee
K
Kelly • couple • gb
6
Would stay again staff were great
Pros:

So close to airport

Cons:

There was no food available

2026-08-14 • via Nuitee
P
Pusante • couple • it
10
Molto comodo se arrivi di notte, navetta e personale disponibile
Pros:

Elegante e molto pulito

Cons:

Tutto

2026-08-14 • via Nuitee
L
LOURDES • solo_traveller • es
9
Pros:

Excelente atención por parte del personal femenino. Habitación espaciosa y muy cómoda, con luz natural. Buena ducha y en general todo muy bien. La cena también buena y la ubicación excelente, lo que te quita preocupación por el vuelo con la lanzadera en la misma puerta del hotel. Muy contenta de alojarme aquí.

Cons:

Todo muy bien, tal vez la atención de un miembro del personal masculino del bat- restaurante, aunque fue aceptable, podría haber sido un poco mejor, comparando con el personal femenino, que se mostró muy servicial y agradable.

2026-08-14 • via Nuitee
P
Pusante • solo_traveller • it
10
2026-08-14 • via Nuitee
R
Rene • solo_traveller • de
10
Pros:

Gute Lage Nähe Flughafen, 24 h Shuttle zum Flughafen alle 30 Minuten

Cons:

Alles bestens

2026-08-14 • via Nuitee
P
Philip • extended_group • gb
8
2026-08-14 • via Nuitee
K
Karim • couple • gi
7
2026-08-14 • via Nuitee
L
Luca • couple • it
6
così così: comodo per l'aeroporto ma prezzo eccessivo per il livello di pulizia
Pros:

colazione varia e buona.
check in aperto h24 molto comodo anche per chi arriva in tarda sera/notte.
abbastanza vicino all'aeroporto. poi dall'aeroporto si arriva a londra facilmente col treno.

Cons:

la pulizia della camera era pessima.
la navetta per l'aeroporto ha una frequenza troppo bassa (ogni 30-45 min) e non sono chiari gli orari.
il prezzo della navetta è scandalosamente eccessivo per il servizio offerto: ci vogliono praticamente 10€ a testa per andare e tornare dall'aeroporto che dista 5 minuti di autobus

2026-08-14 • via Nuitee
Z
Zih Ying(Tina) • family_with_children • de
7
Service was nice.
Pros:

Easy to get to.

Cons:

The bathroom is a bit dirty and light is not bright.

2026-08-14 • via Nuitee