Holiday Inn Express Hotel & Suites Swansea by IHG

Hotels
•
Holiday Inn Express
7.8 (581 reviews)
1400 Grand Army Highway Route 6 , Swansea , us
+15086726857

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Hot water issues
Stains on bedding
Noise from other guests

Categories

Cleanliness
6.93
Mixed sentiments; several mentions of cleanliness, but issues like stains and hot water problems noted.
Service
8.2
Consistently praised with specific mention of helpful staff.
Location
8.24
Good location noted in multiple reviews, enhancing the overall experience.
Room Quality
7.69
Spacious and comfortable rooms mentioned, but some concerns with hot water.
Amenities
7.72
Good breakfast offerings and basic amenities; some items in need of refreshment.
Value for Money
7.68
General sentiment indicates good value compared to other hotels in the area.
Food and Beverage
8.23
Breakfast frequently highlighted as a positive attribute.
Overall Experience
7.7
Guests had a generally positive experience, with planned return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:01

Property Description

Convenient Location and Amenities
This Swansea Holiday Inn Express, just off I-195, offers a hot breakfast buffet and free Wi-Fi. The hotel provides sophisticated rooms with cable TV, a refrigerator, coffee maker, and ironing facilities.

Relaxation and Recreation
Guests can unwind in the colorful indoor pool and fitness room. Business center and laundry services are available for convenience.

Nearby Attractions
Located close to Battleship Cove and Roger Williams Park Zoo, the Holiday Inn Express Swansea is the perfect choice for your stay.

Book your stay now at Holiday Inn Express Hotel & Suites Swansea for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 2 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 581 reviews
Cleanliness: 6.93
Service: 8.2
Location: 8.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
E
elti • solo_traveller • us
9
2026-07-04 • via Nuitee
B
Brenda • solo_traveller • us
5
Could have done better
Pros:

It's location was a plus for us. Housekeeping was apologetic and rectified our problems quickly.

Cons:

Shampoo was empty, blow drier in roon was broken. No decaf coffee. The morning desk staff seemed annoyed by these issues. TV was very small.

2026-07-02 • via Nuitee
J
John • couple • gb
9
.
Pros:

Good sized, clean room. Did not try breakfast. Small but useful gym.

Cons:

Pool was on the small side. Nothing else.

2026-06-30 • via Nuitee
E
elizabeth • solo_traveller • us
5
Nice room, awful service
Pros:

Comfortable bed, large room, comfy lounge chair and fresh ground coffee in the main lobby.

Cons:

No decaf option at breakfast,( nor decaf replacement in room) no gluten free options except for dry eggs and no yogurt. Housekeeping picked up used towels at 10:30am and did not replace them until 4:30pm, when they came to clean the room( which would have been okay if I were told it was going to be that late and would have kept 1 towel in the room to dry my hands instead of using napkins I brought from home). Checking out, the girl at the desk couldn't find my name and said they had a different person in the room and after repeatedly stating I was there, she finally found me in the system.

2026-06-23 • via Nuitee
O
Olufemi • family_with_children • us
7
Pros:

Good

Cons:

Reception

2026-06-22 • via Nuitee
J
Jason • family_with_children • us
9
Pros:

Clean

Cons:

Nothing everything was great

2026-06-13 • via Nuitee
H
Heli • extended_group • us
9
a fine stay, the fire alarm was understandable, just not pleasant
Pros:

did not have breakfast at hotel

Cons:

No fire alarm.

2026-06-10 • via Nuitee
F
Frank • couple • us
8
2026-06-06 • via Nuitee
S
Shaeffer • couple • us
1
2026-06-04 • via Nuitee
S
Shaeffer • couple • us
1
Terrible my room was taken out of my name and put in someone else and my key got unactive and I was locked out of a room
Pros:

Nice facility

Cons:

The staff

2026-06-04 • via Nuitee
S
Shaeffer • couple • us
10
2026-06-04 • via Nuitee
T
Tim • couple • gb
6
Meh
Pros:

Not much

Cons:

Staff weren’t very helpful, the place wasn’t very clean, quite run down

2026-06-01 • via Nuitee
D
Diane • family_with_children • us
10
2026-05-29 • via Nuitee
S
Sabourin • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Sophie • family_with_children • fr
9
Très belle halte
Pros:

Chambre bien équipée et grande
Petit déjeuner copieux

2026-05-27 • via Nuitee
E
EOB2002 • solo_traveller • es
8
Holiday Inn sigue siendo una buena opción
Pros:

La amabilidad del personal. Nos guardaron las maletas y mi traje en una percha con mucho cuidado hasta que pudimos entrar en la habitación. Por la noche nos entregaron mantas extras porque hacía frio y nos apagaron el aire acondicionado del pasillo que hacía mucho ruido. La habitación amplia, limpia y muy comfortable. La cama y las almohadas perfectas.

Cons:

Todo estuvo bien.

2026-05-24 • via Nuitee
G
gerald • couple • us
7
2026-05-20 • via Nuitee
E
EBird • couple • us
7
Pros:

Rooms were clean and comfortable. Staff was friendly and helpful.

Cons:

The morning we planned to enjoy a nice breakfast before packing up and heading out, the ovens were down and we were unable to get any protein. No eggs or bacon or sausage :(

2026-05-20 • via Nuitee
M
martin • couple • us
7
No complaints.
Pros:

Staff was very helpful. Breakfast was good. Easy to get to Roger Williams University.

Cons:

Needed some updating.

2026-05-19 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-05-18 • via Nuitee