Holiday Inn Express Hotel & Suites Swansea by IHG

Hotels
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Holiday Inn Express
7.8 (568 reviews)
1400 Grand Army Highway Route 6 , Swansea , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Hot water issues
Stains on bedding
Noise from other guests

Categories

Cleanliness
6.93
Mixed sentiments; several mentions of cleanliness, but issues like stains and hot water problems noted.
Service
8.2
Consistently praised with specific mention of helpful staff.
Location
8.24
Good location noted in multiple reviews, enhancing the overall experience.
Room Quality
7.69
Spacious and comfortable rooms mentioned, but some concerns with hot water.
Amenities
7.72
Good breakfast offerings and basic amenities; some items in need of refreshment.
Value for Money
7.68
General sentiment indicates good value compared to other hotels in the area.
Food and Beverage
8.23
Breakfast frequently highlighted as a positive attribute.
Overall Experience
7.7
Guests had a generally positive experience, with planned return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:01

Property Description

Convenient Location and Amenities
This Swansea Holiday Inn Express, just off I-195, offers a hot breakfast buffet and free Wi-Fi. The hotel provides sophisticated rooms with cable TV, a refrigerator, coffee maker, and ironing facilities.

Relaxation and Recreation
Guests can unwind in the colorful indoor pool and fitness room. Business center and laundry services are available for convenience.

Nearby Attractions
Located close to Battleship Cove and Roger Williams Park Zoo, the Holiday Inn Express Swansea is the perfect choice for your stay.

Book your stay now at Holiday Inn Express Hotel & Suites Swansea for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 2 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 568 reviews
Cleanliness: 6.93
Service: 8.2
Location: 8.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
S
Sabourin • solo_traveller • us
10
2026-05-29 • via Nuitee
D
Diane • family_with_children • us
10
2026-05-29 • via Nuitee
S
Sophie • family_with_children • fr
9
Très belle halte
Pros:

Chambre bien équipée et grande
Petit déjeuner copieux

2026-05-27 • via Nuitee
E
EOB2002 • solo_traveller • es
8
Holiday Inn sigue siendo una buena opción
Pros:

La amabilidad del personal. Nos guardaron las maletas y mi traje en una percha con mucho cuidado hasta que pudimos entrar en la habitación. Por la noche nos entregaron mantas extras porque hacía frio y nos apagaron el aire acondicionado del pasillo que hacía mucho ruido. La habitación amplia, limpia y muy comfortable. La cama y las almohadas perfectas.

Cons:

Todo estuvo bien.

2026-05-24 • via Nuitee
G
gerald • couple • us
7
2026-05-20 • via Nuitee
E
EBird • couple • us
7
Pros:

Rooms were clean and comfortable. Staff was friendly and helpful.

Cons:

The morning we planned to enjoy a nice breakfast before packing up and heading out, the ovens were down and we were unable to get any protein. No eggs or bacon or sausage :(

2026-05-20 • via Nuitee
M
martin • couple • us
7
No complaints.
Pros:

Staff was very helpful. Breakfast was good. Easy to get to Roger Williams University.

Cons:

Needed some updating.

2026-05-19 • via Nuitee
K
Kim • family_with_children • us
6
Cons:

Lack of towels in the rooms. Asked for more towels and were told they were out. Didn’t have enough for the 3 of us in our room.
The elevator floor was extremely dirty and sticky which made our shoes sticky 🤢

2026-05-18 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-05-18 • via Nuitee
C
Carlos • solo_traveller • us
10
Pros:

Breakfast

Cons:

Nothing

2026-05-15 • via Nuitee
R
Robert • solo_traveller • us
9
Cons:

Brown water

2026-05-12 • via Nuitee
M
Mitch • couple • us
10
2026-05-12 • via Nuitee
I
Ivanovich • solo_traveller • us
9
Pros:

Good location and price

Cons:

Had to wait a while to check in. Staff was condescending

2026-05-04 • via Nuitee
W
Wendy • family_with_children • us
10
2026-05-04 • via Nuitee
M
Maggs • couple • us
8
2026-05-02 • via Nuitee
A
Aleta • couple • us
10
Pros:

Good location

Cons:

N/A

2026-04-29 • via Nuitee
G
Gregory • couple • us
7
Not a bad place but check the prices to make sure you are getting the best deal.
Pros:

There was a pool on the premises.

Cons:

I made a reservation on Booking and paid for a room with 1 queen bed and when I arrived the room was not available. They gave me a different room with 2 beds. In the night I could smell cigaret smoke coming from somewhere. We had takeout boxes for plates for breakfast. The pancake machine was not working. Never brought out more sausages. The eggs were ok and the selection for everything else was good.

2026-04-27 • via Nuitee
P
Peggy • family_with_children • us
9
2026-04-24 • via Nuitee
C
Christopher • couple • us
10
Perfect for the money
Pros:

The hospitable staff

Cons:

Key didn’t work at times

2026-04-23 • via Nuitee
M
Mark • solo_traveller • us
10
Great service!
Pros:

It begins with the staff. Kat always makes a special effort to take care of me when I'm in town. A huge "shout out" to Kat, for great customer service.

2026-04-23 • via Nuitee