Best Western Gaylord

Hotels
•
Best Western
8.4 (818 reviews)
1201 West Main Street , Gaylord , US
+1 989-732-2200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Good value
Convenient location
Cons:
Breakfast options limited
Some cleanliness issues in common areas
Mattress concerns

Categories

Cleanliness
8.1
General sentiment of cleanliness was positive, with multiple mentions of very clean rooms, but there were some complaints about dirty hallways and pool issues.
Service
8.8
Positive remarks about friendly staff and good service at the front desk and breakfast area.
Location
8.6
Consistent praise for the hotel’s convenient location near highways and downtown.
Room Quality
8.4
Rooms generally described as clean and comfortable, though there were some concerns about mattress quality.
Amenities
8.3
Mixed views on amenities, with some positive feedback on the pool and hot tub, but complaints about constructions and food options.
Value for Money
8.5
Positive comments on the good value for the quality received during the stay.
Food and Beverage
7.9
Breakfast received mixed reviews, with some praising it while others found it lacking.
Overall Experience
8.6
General sentiment is positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:24

Property Description

Central Location & Nearby Attractions
Situated in Gaylord, Michigan, just a stone's throw away from Ostego Lake, Gaylord Inn offers a convenient stay for nature lovers and outdoor enthusiasts. Explore the Pigeon River State Forest or hit the slopes at Boyne Mountain, all within easy reach.

Comfortable Rooms & Amenities
Unwind in well-equipped guest rooms featuring modern conveniences like 32-inch flat-screen TVs, free Wi-Fi, and cozy bedding. Start your day right with a complimentary full hot breakfast and make use of in-room amenities such as a refrigerator, coffee maker, and work desk.

Relaxation & Recreation
Take a dip in the indoor pool, soothe your muscles in the hot tub, or stay active at the on-site fitness center. Whether you're here for leisure or business, Gaylord Inn ensures a relaxing and enjoyable stay for all guests.

Ready to experience comfort and convenience at Gaylord Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TVC

Location

Guest Reviews

8.4
Based on 818 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.6
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.9
Overall Experience: 8.6
R
Robert • couple • us
7
Staff was friendly and mostly very welcoming; comfortable rooms, but needed a couple updates etc to charge the price we
Pros:

Good location Very convenient to what we wanted to do

Cons:

Ice machine didn’t work, refrigerator in our room didn’t work. No fan in bathroom???

2026-09-16 • via Nuitee
R
Ronny Hansen • extended_group • no
8
2026-09-13 • via Nuitee
Z
zamarripa • couple • us
10
Pros:

Everything

Cons:

I supposed to be check out at 12 and the HOUSEKEEPING knocking the door at 11 and I say I have the checkout at 12 and they steel knocking my door .

2026-08-31 • via Nuitee
B
Blair • solo_traveller • us
7
Pros:

Everything ok

Cons:

Shower

2026-08-10 • via Nuitee
K
Kevin • family_with_children • us
7
2026-08-07 • via Nuitee
C
Calli • couple • us
7
2026-08-07 • via Nuitee
B
Bridget • family_with_children • us
5
It’s a place to stay
Pros:

Pool and hot tub.

Cons:

Very rundown and old

2026-07-19 • via Nuitee
A
amanda • solo_traveller • us
6
2026-07-19 • via Nuitee
D
Dawn • solo_traveller • us
9
Pros:

Great location

2026-07-18 • via Nuitee
E
Erik • extended_group • us
8
2026-07-10 • via Nuitee
M
Madison • couple • us
8
Friendly staff, Clean rooms, and easy access!
Pros:

Very Friendly staff and clean rooms.

Cons:

I can’t think of anything I didn’t like about the property itself, just the area it’s in is more busy and connected with cars and I’m not really a city person.

2026-07-10 • via Nuitee
J
John • solo_traveller • us
8
2026-07-07 • via Nuitee
G
George • couple • us
6
Pros:

Ran out of hot water after one shower. Breakfast room had very little selection.

Cons:

No hot water

2026-07-07 • via Nuitee
S
Steve Goodin • solo_traveller • us
8
2026-07-03 • via Nuitee
M
Mercedes • family_with_children • us
10
2026-07-02 • via Nuitee
A
Anthony • couple • us
9
2026-07-02 • via Nuitee
J
Justin • solo_traveller • us
9
Pros:

The jacuzzi tub and space the room had

Cons:

The hallway and lobby was hot

2026-07-01 • via Nuitee
V
Vadym • family_with_children • us
10
Pros:

All clean . All perfect

2026-06-29 • via Nuitee
J
Joel • solo_traveller • us
4
Pros:

Location

Cons:

The hotel was not very clean. Understaffed. We checked in and we're given keys to a already occupied room. This was unnerving for all parties.

2026-06-27 • via Nuitee
B
Bryon • solo_traveller • us
8
2026-06-23 • via Nuitee