Holiday Inn Express & Suites Tucson by IHG

Hotels
•
Holiday Inn Express
8.6 (557 reviews)
1564 West Grant Road , Tucson , US
+1 520-624-3200

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast choices
Wonderful coffee
Friendly and helpful staff
Clean rooms (many reports)
Comfortable beds and pillows
Good value
Spacious rooms
Convenient/easy-to-reach location for some destinations
Cons:
Carpet smell and hallway debris/stains
AC/thermostat issues (rooms too warm)
Broken/non-working in-room fridge
Some locations described as industrial/sketchy
Breakfast lacking hot options (kid-oriented)
Missing/needed toiletries or fixtures (soap, towels, soft-close toilets, missing shade remote)
Occasional billing issues (double charge reported)

Categories

Cleanliness
7.6
Mixed reports: many guests praised clean rooms, but multiple reviews noted issues (stained grout, hall carpets with debris, carpet smell). Staff sometimes addressed concerns when raised.
Service
9.4
Consistently strong: numerous mentions of very friendly, welcoming and helpful staff, attentive breakfast attendants, and personnel who remembered guests and assisted with membership sign-ups.
Location
8
Mixed: several guests praised the convenient location for parks and easy access, while others described a poor/industrial area with little nearby and sketchy surroundings.
Room Quality
8.3
Generally positive: comfortable beds and pillows, spacious rooms; some negatives including AC/thermostat problems, non-working mini-fridge, cosmetic door/bathroom issues, and missing shade remote.
Amenities
8.6
Breakfast, coffee, micro/fridge and basic in-room amenities were frequently mentioned and generally liked; some requests for better toiletries (soap/body wash) and small fixture improvements.
Value for Money
8.7
Perceived as good value by multiple guests—described as a home-away-from-home and good price-to-quality for the stay.
Food and Beverage
8.3
Breakfast and coffee widely praised (variety and attentive staff), though several guests noted the spread skewed to kids/packaged items and lacked hot options like eggs or waffles.
Overall Experience
9.9
Overall very positive: friendly staff, comfortable rooms and good breakfast lead many guests to return or recommend, despite some cleanliness and location concerns for a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location and Amenities

Located just a short drive from downtown Tucson and the University of Arizona, the Holiday Inn Express Tucson offers easy access to the city's main attractions. With an on-site convenience store and complimentary hot breakfast, guests can start their day right.

Fitness Center and Outdoor Pool

The hotel boasts a well-equipped fitness center and a refreshing outdoor pool, providing guests with the perfect opportunity to stay active and unwind during their stay.

Nearby Attractions and Entertainment

Explore popular local sites such as Saguaro National Park and Casino Del Sol, located just minutes away from the hotel. Additionally, guests can easily access various shopping centers, restaurants, and entertainment options in the vicinity.

Book your stay at the Holiday Inn Express Tucson now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 557 reviews
Cleanliness: 7.6
Service: 9.4
Location: 8
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 9.9
T
Tamera • extended_group • us
8
2026-10-31 • via Nuitee
I
Imelda • solo_traveller • us
7
Pros:

great breakfast choices, coffee is wonderful

Cons:

my ac unit RAN all night, I did not know how to turn it off.

2026-10-29 • via Nuitee
H
Heiler • solo_traveller • us
6
2026-10-28 • via Nuitee
K
Kathleen • extended_group • us
4
Avoid this hotel even if you like Holiday Inn Express!
Pros:

We have enjoyed Holiday Inn Express in other locations. This one was just passable. Yes, the beds were comfy and the breakfast was fine but that was it.

Cons:

Dreadful location in an industrial part of the city with nothing nearby except a gas station and the freeway. Sketchy clientele in lobby and halls. Hall carpets with LOTS of schmutz on them including toothpicks, straw wrappers, crumbs, etc. Door appeared to have been damaged and repaired but still scarred. Bathroom grout stained. Thermostat did not work and room was at 77 all night no matter what it was set at. UGH!

2026-10-27 • via Nuitee
C
Carlos Alberto • family_with_children • mx
10
Great hotel
Pros:

The room was big enough for 5. The breakfast was good. It has plenty of options. The location is good depending where you are going in Tucson.

Cons:

No disappointments.

2026-10-23 • via Nuitee
V
Veronica • family_with_children • us
8
Pros:

Most of everything.

Cons:

Smell of carpet.

2026-10-17 • via Nuitee
P
Poulin • couple • us
10
2026-10-16 • via Nuitee
J
Jacob • family_with_children • us
10
2026-10-13 • via Nuitee
M
Manuela • couple • ch
9
2026-10-11 • via Nuitee
K
Kenneth • solo_traveller • us
10
Pros:

Good night rest with no noise. Normal IHG quality

Cons:

The refrigerator in the room did not work. Notified the front desk.

2026-10-11 • via Nuitee
M
Matthew • couple • us
9
Another great Holiday stay
Pros:

Staff was super friendly and remembered us coming and going. Loved the baggage space on the furniture

Cons:

Soft close toilets needed. Soap bars needed

2026-10-09 • via Nuitee
J
Joanna • extended_group • us
10
2026-10-08 • via Nuitee
E
Elizabeth • couple • us
8
Comfortable + liked pillows
Pros:

Clean room, micro & frig, & breakfast

Cons:

?

2026-09-18 • via Nuitee
L
Leslie • solo_traveller • us
8
Pros:

The staff was very friendly and welcoming and the breakfast was great.

Cons:

The cleanliness of the room could have been better.

2026-09-17 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Everything. The rooms were so clean. The staff was very friendly,helpful and understanding. You can tell they love there place of employment. Shout out to Jasmine who helped me sign up for the membership program. I will definitely be returning. The breakfast was great as well. I can go on and on. Its definitely home away from home we felt safe and welcomed!!!!

2026-09-16 • via Nuitee
S
Saraswathy • couple • us
10
Pros:

Good value

2026-09-16 • via Nuitee
E
Emerlena • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-16 • via Nuitee
G
gonzalez • couple • us
10
2026-09-07 • via Nuitee
B
burak • solo_traveller • us
10
Pros:

קבלת פנים חמה חדרים מצוינים אוכל מצויין

Cons:

אהבתי הכל ממליץ

2026-09-06 • via Nuitee
L
Liliana Carmona • solo_traveller • mx
8
Buena opción
Pros:

Desayuno

Cons:

n/a

2026-09-02 • via Nuitee