Holiday Inn Express Poole by IHG

Hotels
•
Holiday Inn Express
8.2 (2516 reviews)
Walking Field Lane , Poole , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Limited room storage
Hidden parking fees

Categories

Cleanliness
7.66
Multiple reviews mentioned cleanliness, but some noted dusty areas and lack of hot water.
Service
9.13
Staff were frequently described as friendly and helpful, providing good service.
Location
9.17
Location received praise for its convenience to nearby venues and attractions.
Room Quality
7.12
Several reviews pointed out issues with room preparation and inadequate storage for clothing.
Amenities
7.65
Comments on limited amenities and inadequate breakfast options.
Value for Money
8.11
While some considered it good value, hidden costs like parking and variable room quality lowered perceptions.
Food and Beverage
8.16
Breakfast was generally well-reviewed, though some suggested a wider choice.
Overall Experience
8.63
Overall positive experiences with a mix of comments reflecting both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Convenient Location
Holiday Inn Express Poole is ideally situated just a short walk from Poole's ferry port and rail station, making travel connections a breeze. Explore the vibrant restaurants of Poole Quay and enjoy the stunning natural harbor, all within close proximity.

Modern Amenities
Experience comfort in our en-suite contemporary rooms equipped with all the essentials for a relaxing stay, including Freeview TVs, power showers, and blackout curtains. Stay connected with free WiFi throughout the hotel and start your day right with a delicious breakfast buffet.

Entertainment and Convenience
Take advantage of our 24-hour reception, on-site restaurant, and stylish lounge and bar area featuring Sky Sports. Whether you're here for business or leisure, our modern meeting rooms cater to your needs. With attractions like the Lighthouse theatre and Dolphin Shopping Centre nearby, there's always something to explore.

Book your stay at Holiday Inn Express Poole for a memorable and convenient experience.

Important information:

Holiday Inn Express Poole offers car parking at the rear of the hotel, which is monitored by an external company. Parking is charged per night and guests are required to enter their car registration details on arrival.

Please note that all rooms are cleaned as per IHG Clean Promise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.2
Based on 2516 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
A
Anthony • couple • fr
10
2026-10-13 • via Nuitee
J
John • solo_traveller • gb
7
Decent place , it is exactly what it says on the tin
Pros:

Clean and easy to navigate

Cons:

Car park - I had to pay overnight parking which I think is just a con, I do t like that

2026-10-12 • via Nuitee
G
Gwen • solo_traveller • gb
10
2026-10-12 • via Nuitee
L
Leonora • solo_traveller • gb
10
2026-10-12 • via Nuitee
L
Lindsey • solo_traveller • gb
10
Lovely comfortable stay in a great position.
Pros:

Lovely position with beautiful views over the harbour.
Our room was spacious modern and clean. Helpful friendly staff made the stay a pleasure

Cons:

Parking was free in the port car park but was sometimes difficult to find a space

2026-10-11 • via Nuitee
J
John • couple • gb
8
Good hotel and location , shame about the parking charge
Pros:

Breakfast from 6.30 as we were catching the 8.30 ferry. Room and bed was comfortable and tidy

Cons:

Very disappointed with the unexpected £10 parking charge!! :-(

2026-10-11 • via Nuitee
S
Sharon • solo_traveller • nz
8
Pros:

Close to shops/mall

Cons:

A bit noisy after 10pm with other guests returning to their rooms.

2026-10-11 • via Nuitee
N
Nick • couple • gb
8
Very pleasant stay.
Pros:

Friendly staff, clean, comfortable room. Good breakfast.

Cons:

A fridge in the room would have been nice.

2026-10-11 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

Clean and comfy, breakfast ok

2026-10-10 • via Nuitee
M
Mary • family_with_children • gb
8
Pros:

Lovely staff very accommodating and polite

2026-10-10 • via Nuitee
M
Marian • couple • gb
8
2026-10-09 • via Nuitee
M
MANIKANDAN • family_with_children • gb
6
2026-10-08 • via Nuitee
A
Alberto • family_with_children • it
8
2026-10-08 • via Nuitee
H
Hubert • solo_traveller • fr
8
Pros:

Hôtel bien placé quand on prend le ferry.
Petit déjeuner très correct.
Très bon accueil.
Bien penser à réserver le parking

Cons:

Notre chambre était une chambre communicante. Donc bruit de l'autre côté.

2026-10-08 • via Nuitee
C
Chris • couple • gb
5
Cons:

Excessive charge for pet for one night.

2026-10-07 • via Nuitee
P
Peter • family_with_children • gb
9
Functional, good value, central location.
Pros:

Great breakfast offering.

2026-10-07 • via Nuitee
S
Stephen • couple • gb
9
Pleasantly surprised and certainly impressed.
Pros:

Room was clean and comfortable. Breakfasts were very good and the restaurant was surprisingly good. Staff were excellent - friendly, helpful and competent.

Cons:

Location. No pubs or restaurants nearby but that isn't a criticism of the hotel.

2026-10-07 • via Nuitee
A
Adrian • couple • gb
8
Friendly hotel and good facilities and nice near town, 15 minute walk
Pros:

Friendly and nice room.

Cons:

Nothing

2026-10-07 • via Nuitee
S
stephen • solo_traveller • gb
10
2026-10-07 • via Nuitee
A
Antonia • family_with_children • ch
5
2026-10-07 • via Nuitee