Holiday Inn Hotel & Suites Maple Grove Northwest Minneapolis-Arbor Lakes by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (299 reviews)
11801 Fountains Way North , Osseo , US
+1 763-425-3800

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food quality
Fun amenities
Cons:
Pool area crowded
Limited hours for some amenities

Categories

Cleanliness
7.91
Generally clean, though some areas showing age and rust.
Service
8.88
Staff were super friendly and helpful, excellent guest service.
Location
8.42
Convenient location with walking distance to nearby attractions.
Room Quality
7.87
Rooms were comfortable but some reported being a bit dated.
Amenities
7.9
Water park and pool area fun for families; some amenities like slides had limited hours.
Value for Money
8.36
Overall good value for the price paid.
Food and Beverage
8.91
Breakfast was highly praised; excellent quality.
Overall Experience
8.18
Overall a fulfilling stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:32

Property Description

Convenient Location and Weekend Water Park
Situated in the vibrant Arbor Lakes district, our hotel offers easy access to shopping, entertainment, and a thrilling on-site weekend water park for a fun-filled stay.

Modern Amenities and Fitness Center
Each guestroom is equipped with a microwave and mini-refrigerator for your convenience. Stay connected with complimentary high-speed internet and stay active at our 24-hour fitness center.

Nearby Attractions and Entertainment
Explore popular attractions like the University of Minnesota and Mall of America, or have a blast at Valley Fair Amusement Park. For a cultural experience, visit the Science Museum of Minnesota just a short drive away.

Book your stay at Holiday Inn Hotel & Suites Maple Grove Northwest Minneapolis-Arbor Lakes for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.

Please note the water park is open only on weekends. Please contact the property for details.

Five complimentary passes will be provided for guests staying on Friday or Saturday night.

Please add that this property does not accept cash app or tap to payGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 299 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.18
F
Fiene • couple • us
10
2026-09-14 • via Nuitee
A
Audrey • family_with_children • us
10
2026-08-31 • via Nuitee
J
Jade • family_with_children • us
3
Pros:

Staff was decent and responsive

Cons:

Found 2 oriental cockroaches in my room. Manager told me they were beetles when they in fact were not and only offered a 50% refund

2026-08-31 • via Nuitee
M
Miller • family_with_children • us
10
The lady at the front who checked us in I can’t remember her name but she was really helpful and welcoming.
2026-08-18 • via Nuitee
M
Marcella • family_with_children • us
9
Grandkids enjoyed the mini getaway
Pros:

Great location!! Great amenities!!

Cons:

Little pricey

2026-08-05 • via Nuitee
N
Natasha • couple • us
10
2026-08-02 • via Nuitee
T
Tara • solo_traveller • us
8
2026-07-20 • via Nuitee
N
Nicholas • family_with_children • us
9
2026-07-13 • via Nuitee
H
Haruki • solo_traveller • jp
8
2026-07-10 • via Nuitee
J
John • couple • us
1
Left Rolex on table in pool didn’t even have cameras is that against the law what if the kids were in there and somethin
Pros:

Lost a Rolex

Cons:

Lost Rolex

2026-07-05 • via Nuitee
H
Hayley • solo_traveller • us
7
2026-07-03 • via Nuitee
R
Ramona • solo_traveller • us
8
A Maple Grove, MN Hotel
Pros:

In town for a funeral - convenient to locaiton

2026-06-07 • via Nuitee
H
Hensley • family_with_children • us
10
2026-05-26 • via Nuitee
E
Easton • couple • us
10
Great family fun!
Pros:

Great location! Love that the pool has parts open all week and we end up there during week for doctors appointments. Staff is always friendly and helping when ever needed!

Cons:

I can’t think of anything other than I’d like a balcony room for our next stay!

2026-05-21 • via Nuitee
K
Kristine • family_with_children • us
8
Cons:

The pool could use a good clean, replace the slides on the small pool area.

2026-05-11 • via Nuitee
C
Cindy • couple • us
10
2026-05-03 • via Nuitee
Y
Yin • solo_traveller • us
10
2026-05-01 • via Nuitee
J
Joseph • family_with_children • us
10
2026-04-28 • via Nuitee
W
Wofford • family_with_children • us
4
2026-04-13 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-04-06 • via Nuitee