Holiday Inn Express Airport East by IHG

Hotels
Holiday Inn Express
7.8 (378 reviews)
200 North 2100 West , Salt Lake City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Hidden charges
Maintenance problems

Categories

Cleanliness
6.88
Several reviews noted cleanliness issues, particularly regarding the property being under maintenance and housekeeping entering rooms at odd times.
Service
8.85
The staff was described as extremely professional and friendly in multiple reviews.
Location
8.89
Location was praised for being close to the airport, contributing to a positive overall experience.
Room Quality
7.84
Rooms were generally positive, described as comfortable, but some noted noise issues from outside.
Amenities
7.37
Amenities received mixed feedback; the pool was nice, but some facilities were under maintenance or not in proper order.
Value for Money
6.33
Guests mentioned hidden charges and additional fees, making the cost seem less justifiable.
Food and Beverage
8.38
Breakfast options were overall rated positively, but some mentioned limited choices.
Overall Experience
7.85
Guests had a generally favorable experience, despite some notable issues with the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:18

Property Description

Spacious Rooms and Convenient Amenities
Featuring spacious rooms and thoughtful amenities, Holiday Inn Express Salt Lake City-Airport offers a comfortable stay for guests. Enjoy a complimentary hot breakfast to start your day right, and take advantage of in-room coffeemakers and a fitness center.

Convenient Location and Shuttle Service
Located a short distance from Salt Lake City International Airport, guests can enjoy the convenience of a free shuttle service running from 06:00 to 23:00. Explore popular attractions nearby such as the Salt Lake City Convention Center, Hogle Zoo, and Children's Museum of Utah with ease.

Relaxation and Recreation
Unwind by the indoor pool or pick up souvenirs from the hotel's gift shop. Whether you're here for leisure or business, Holiday Inn Express Salt Lake City-Airport offers a perfect blend of relaxation and recreation.

Book your stay now and experience the comfort and convenience firsthand at Holiday Inn Express Salt Lake City-Airport!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 378 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.33
Food and Beverage: 8.38
Overall Experience: 7.85
H
Hana family_with_children us
8
Employees were friendly
Pros:

Newly renovated

Cons:

Neighborhood so so

2026-05-30 via Nuitee
W
William couple us
7
I picked this Hotel because of the convenience to the airport.
Pros:

The Hotel is 7 minutes from the airport.

Cons:

The Hotel is in the process of renovating the dining area.

2026-05-17 via Nuitee
M
Melanie family_with_children us
1
Pros:

N/a

Cons:

Would have been nice to know ahead of time that the pool was closed that was one of our main purposes of reserving the hotel. The front desk clerk told us we would cancel and she would give us a refund due to this inconvenience. However, they never processed the refund. I disputed it and lost the dispute so I have to pay for the hotel that we never stayed at plus pay for the hotel that we did stay at. The front desk clerk lied about the refund. She said my confirmation was my email that I had received. However, the email did not show an amount which I didn’t think too much about in the moment.

2026-05-14 via Nuitee
Y
Yun-Ting couple tw
8
2026-05-09 via Nuitee
M
Mathew solo_traveller in
5
Decent, but not upto the expectations
Pros:

Location is good, but no good options for breakfast

Cons:

Smell in the Bathroom, of a poor Exhaust system (bacterial smell, which was lingering in my nose for all the days of my stay), Need to clean up the duct

2026-05-08 via Nuitee
R
Ray couple us
7
Could have been better!
Pros:

The room had every we needed but was very basic

Cons:

I didn’t like the fact that we were not told that the hotel was under renovation, and we could experience dusty conditions.

2026-05-06 via Nuitee
A
Al solo_traveller us
9
2026-05-04 via Nuitee
S
Shawn family_with_children us
7
Would Stay again.
Pros:

Convince from airport.

Cons:

To far to walk anywhere! And the pool wasn’t open.

2026-05-04 via Nuitee
J
Jaymalyn solo_traveller us
7
Exceptionally friendly staff, nice and clean, but the pool the was closed.
Pros:

Everything was nice and clean and the staff was really exceptionally sweet with our kids. The hot breakfast was good!

Cons:

We were really disappointed that we weren’t informed ahead of time that the amenities were under construction. We picked this hotel specifically because it had an indoor pool and hot tub, only to get there and find out it was being renovated and we couldn’t use it. If we had been informed ahead of time that those amenities wouldn’t be available (I believe the fitness room was also unavailable during the renovation), then we would have gone to a different hotel. Other than that everything was good.

2026-04-18 via Nuitee
A
Amy solo_traveller us
3
2026-04-13 via Nuitee
B
Britany couple us
6
2026-04-05 via Nuitee
M
Miriam family_with_children gb
8
Good place to stop after a later arrival
Pros:

Comfy bed, airport shuttle. After hours of travelling, the breakfast was like manna from heaven!! I have extremely fussy kids and they had no problem finding enough food to fill up with.

Cons:

My flight arrived too late to get the free shuttle bus so I had to pay for an uber

2026-04-03 via Nuitee
E
Ewelina couple gb
10
Pros:

Nice and clean

2026-03-21 via Nuitee
J
Julie couple us
2
Pros:

Close to airport

Cons:

Very dirty and construction everywhere

2026-03-21 via Nuitee
L
Luz family_with_children us
10
Very pleasant and comfortable
Pros:

Everything was perfect

Cons:

Everything like me

2026-03-16 via Nuitee
H
Hugo couple us
10
2026-03-09 via Nuitee
C
Cyril solo_traveller ch
8
2026-03-09 via Nuitee
C
christopher couple us
8
2026-03-04 via Nuitee
K
Kimberly couple us
10
2026-01-26 via Nuitee
L
Lidia couple us
10
2026-01-20 via Nuitee