Holiday Inn Express Dubai Internet City by IHG

Hotels
•
Holiday Inn Express
8.4 (4229 reviews)
Knowledge Village , Dubai , ae
+97144275555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4229 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
A
Ashwarya • couple • in
9
Pros:

Thank you for amazing stay and help Mr Leonard from the reception abd thanks also to Mahmoud

2026-07-04 • via Nuitee
R
Rosilyn • solo_traveller • ae
9
2026-07-04 • via Nuitee
M
Malphine • solo_traveller • ae
10
2026-07-04 • via Nuitee
V
Vivek • couple • ae
10
Very good location and walking distance to ICCA
Pros:

Clean rooms and pleasant staff

2026-07-01 • via Nuitee
Бауыржан • solo_traveller • kz
10
2026-07-01 • via Nuitee
S
sally • couple • qa
10
Pros:

everything

2026-06-30 • via Nuitee
W
Wael • couple • ae
1
Never again
Pros:

Very bad smell, poor facilities and terrible food

Cons:

Everything

2026-06-30 • via Nuitee
A
Askar • solo_traveller • kz
10
Pros:

big thanks to Rachel and madushan they are very helpful

2026-06-29 • via Nuitee
E
Enrico • solo_traveller • it
10
2026-06-29 • via Nuitee
B
Bahri • family_with_children • sa
1
اسوء اقامه
Cons:

أنا دائما انزل فيه لاكن هذة المره كانت سيئه جدا جدااااا الموظفين والفندق والخدمه

2026-06-29 • via Nuitee
D
David • solo_traveller • ae
10
2026-06-29 • via Nuitee
J
Jarrar • couple • jo
10
Great place
Pros:

Everything was good and satisfying, staff is very helpful and friendly specially Rachel from the reception who was very kind and helpful

Cons:

Nothing

2026-06-29 • via Nuitee
A
Angelica • couple • ae
10
Overall, I had a great stay with excellent service, a comfortable room, and a warm welcome from Leo at the reception. I
Pros:

We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was welcoming and relaxing. The staff were friendly, attentive, and always ready to help.

A special thanks to Leo, who made our stay even more enjoyable. He was very welcoming, professional, and shared great recommendations that made our experience even better. His excellent customer service truly stood out.

I highly recommend this hotel and would definitely stay here again!

2026-06-28 • via Nuitee
J
Joyce • couple • ae
10
Pros:

We had a great time. Rachel is very accommodating, she smiles a lot. Good service. Highly recommended😊🙏

2026-06-28 • via Nuitee
I
Imamova • couple • uz
10
Pros:

Big thanks to ms rachel she is very helpful

2026-06-28 • via Nuitee
M
Mat Bacon • solo_traveller • gb
8
2026-06-28 • via Nuitee
A
Askar • solo_traveller • kz
10
Pros:

Hotel is very nice and convenient staff are very friendly and helpful especially Rachel from reception i like her smile

2026-06-28 • via Nuitee
M
Manoharan • couple • ae
1
2026-06-27 • via Nuitee
M
mahesh • solo_traveller • ae
9
2026-06-27 • via Nuitee
P
Pauric • solo_traveller • ie
5
Poor
Pros:

Location

Cons:

Construction was ongoing and staff were not the best in being accommodating

2026-06-26 • via Nuitee