Holiday Inn Express Dubai Internet City by IHG

Hotels
•
Holiday Inn Express
8.4 (4289 reviews)
Knowledge Village , Dubai , ae
+971 4 427 5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.4
Based on 4289 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
K
khurshid • family_with_children • om
9
2026-08-29 • via Nuitee
S
Selbi • couple • tm
9
It was good!
Pros:

Price, location and Mahmoud receptionist he was so kind, polite and helpful!!

Cons:

small sized room

2026-08-28 • via Nuitee
M
Muna • couple • us
9
2026-08-24 • via Nuitee
A
Ahmed • couple • ae
10
2026-08-23 • via Nuitee
M
Mohammad • couple • ae
4
Helpful for university but lack of facilities and internet made it worse
Pros:

Prime location for me as an university student

Cons:

weak facilities no screen mirroring in the tv and no internet in the tv

2026-08-23 • via Nuitee
P
Patrick • couple • at
10
Pros:

Everything was perfect. So nice staff - Rachel at the reception was so lovely and helpfull!!! Thank you so much

2026-08-22 • via Nuitee
A
asim • couple • ae
10
Pros:

Sumana is very polite and assist us always with the booking and late check out thanks to other staff Rachel, Madu and mahamoud

2026-08-21 • via Nuitee
M
Michelle • solo_traveller • ae
9
Pros:

Sumana is very kind and helpful, mahamoud rechal madusudan good job keep it up

2026-08-20 • via Nuitee
K
Krishnaveni • solo_traveller • ae
7
Holiday inn good value for money.
Pros:

The location. We were walking distance to our conference building.

Cons:

The towels. Very ratty. Must be replaced. Breakfast is a bit sad but for that price, I guess coffee and toast will do.

2026-08-20 • via Nuitee
A
ADTA • solo_traveller • sy
4
2026-08-20 • via Nuitee
V
valliappan • solo_traveller • ae
10
Pros:

Thanks to Ms. Rachel. She was very informative , assisted us very well, and made our stay more comfortable. Also, Dev Madushan Room service was good.

2026-08-20 • via Nuitee
G
Gian Carla • couple • ae
7
Okay
Pros:

Near to my office

Cons:

In 5th floor there is renovation going on

2026-08-20 • via Nuitee
N
NitrousOxyde • solo_traveller • az
10
2026-08-19 • via Nuitee
S
Sam • couple • za
8
Housekeeping is Great
Pros:

The location

Cons:

We asked for breakfast boxes and we were given 3 slices of bread and water - You can do better

2026-08-18 • via Nuitee
H
Hodan • solo_traveller • gb
10
Pros:

Very good

Cons:

Batter than before

2026-08-17 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Pros:

Leo was a very welcoming gentleman.

Thank you Leo!

2026-08-16 • via Nuitee
A
Ayşe Vildan • solo_traveller • tr
10
okul için gitmiştim (knowledge village) okulla bahçe ayni içinde olması sebebiyle tercih ettim
Pros:

çalışanlar çok güler yüzlüydü:)

2026-08-16 • via Nuitee
V
Van der Walt • solo_traveller • ae
1
2026-08-15 • via Nuitee
N
Naif • solo_traveller • sa
10
Pros:

اشكرهم جميعا وبالاخص مشرف الاستقبال محمود جلال

2026-08-15 • via Nuitee
Y
Yousef • couple • ae
1
Pros:

Nothing

Cons:

The dinner was a small meal and I ordered food from outside

2026-08-15 • via Nuitee