Holiday Inn Express Dubai Internet City by IHG

Hotels
Holiday Inn Express
8.4 (4210 reviews)
Knowledge Village , Dubai , ae

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4210 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
E
Edlyne Mariel couple ae
10
2026-06-20 via Nuitee
I
Incerti couple tj
8
buone vacanze brevi
Pros:

Pulizia della Camera e le cordialita e professionalita del personale della Hall sopratutto Mr. Leo and Ms. Rachel

Cons:

Non ha la piscina

2026-06-17 via Nuitee
B
borakocyigit solo_traveller tr
3
Pros:

Konum güzeldi, fiyat güzeldi.

Cons:

Bulunduğum katta tadilat vardı. Kötü bir koku ve sürekli toz vardı.

2026-06-17 via Nuitee
B
Boopalan solo_traveller in
9
Pros:

Leo and Rachel at front desk made things easy for us!

2026-06-17 via Nuitee
H
Hashika couple om
9
2026-06-17 via Nuitee
A
Aws Mohamned solo_traveller iq
9
2026-06-16 via Nuitee
J
Jiang solo_traveller gb
9
2026-06-15 via Nuitee
R
Richard couple gb
9
Everything was excellent.
Pros:

The facility is located in a very good area. And the Staff at the reception called Rachel is very calm and caring.

Cons:

Nothing though

2026-06-14 via Nuitee
احمد محمد خميس solo_traveller ae
10
2026-06-09 via Nuitee
A
Aktlek couple kz
9
2026-06-09 via Nuitee
K
Kwoh solo_traveller my
9
Pros:

Mr Leo was fantastic at the reception

2026-06-08 via Nuitee
A
Arya solo_traveller ae
9
Pros:

Amazing to stay here, good service, Leo was wuper supportive staff and highly recommend it

2026-06-08 via Nuitee
K
khurshid couple om
5
A good hotel but currently under major renovation and repair.
Pros:

It is a decent hotel. Staff is particularly well-behaved and nice to deal with. Location is great.

Cons:

The hotel is under repair because of which there is a lot of dust and disturbance. They are renovating the rooms where carpenters are working. Corridors are covered by plywood to protect the carpet.

2026-06-08 via Nuitee
J
Jalea solo_traveller ae
10
Pros:

I had a great experience. Mr. Leo and Ms. Rachel was very friendly, welcoming, and attentive. They provided excellent service and made me feel valued as a customer. Thank you for the wonderful experience!

2026-06-07 via Nuitee
C
Ceocoiu couple ro
9
2026-06-06 via Nuitee
P
Patrick solo_traveller ie
10
Pros:

Amazing staff members. Especially Karen

2026-06-05 via Nuitee
P
Patrick solo_traveller ie
10
Pros:

Can’t wait to stay again. So comfortable

2026-06-05 via Nuitee
M
Mark Anthony extended_group ph
10
Pros:

Thank yiu for a great stay and good place convenient stay. Well trained staff and good reception specially Mr Leo professional staff and thanks to Karen as well.

2026-06-05 via Nuitee
I
Igor solo_traveller ru
9
2026-06-05 via Nuitee
P
Pa solo_traveller ie
10
Thanks Leo
Pros:

Great staff

2026-06-03 via Nuitee