Holiday Inn Express Dubai Internet City by IHG

Hotels
Holiday Inn Express
8.4 (4153 reviews)
Knowledge Village , Dubai , ae

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
High price

Categories

Cleanliness
7.79
Several reviews highlighted poor cleanliness, particularly in bathrooms.
Service
9.26
Numerous positive mentions of helpful and friendly staff, particularly Sumana and Rachel.
Location
8.8
Location is convenient for nearby universities and shopping areas.
Room Quality
7.75
Some reviews mentioned old furniture and poor insulation.
Amenities
8.78
General sentiment about amenities was positive, but could improve.
Value for Money
8.24
The price was considered high by some, but service quality justified it.
Food and Beverage
7.29
Some issues with breakfast quality and options.
Overall Experience
9.26
Majority of reviews have a positive sentiment towards overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:12

Property Description

Discover an oasis of comfort and convenience at our Holiday Inn Express located in Dubai's vibrant Knowledge Village, perfect for both business and leisure travelers.

Unmatched Accessibility
Easily explore Dubai with our complimentary shuttle service, whisking you away to top attractions like the Mall of the Emirates and the stunning Jumeirah Beach, right next to the iconic Burj Al Arab.

Relax & Recharge
Work out anytime in our 24-hour gym and unwind with delicious refreshments from our onsite kiosk. Enjoy the vibrant atmosphere of our lobby bar, where you can catch your favorite sports on the big screen.

Charming Accommodations
Retreat to our elegantly designed rooms featuring dark wood furnishings and double-glazed windows for serene relaxation. Revitalize in our invigorating power showers, ensuring a refreshing stay after an exciting day in the city.

Book your stay now for an unforgettable Dubai experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4153 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 9.26
S
Shafeek couple ae
10
2026-05-23 via Nuitee
M
Mwake solo_traveller ke
9
Beautiful
Pros:

Very friendly staff especially Leo, Karen and Millie❤️❤️❤️

Cons:

Would do better to provide 4'oclock tea & snacks

2026-05-23 via Nuitee
M
Mohammed couple ae
1
Horrible value for the money
Pros:

Location and staff are great

Cons:

Room 261 was dirty, and the AC was noisy and no tissues in the tissue box
Breakfast was extremely limited and most food had no taste (fava beans, spinach, sausage) even the hallways smelled

2026-05-23 via Nuitee
D
Djordje couple rs
10
Pros:

The hotel is very clean and well located within that area, staff is really professional, especially Leo.

2026-05-22 via Nuitee
R
Ruqaya solo_traveller ae
10
Pros:

Leo was the best he treated me the best very good hotel with service

Cons:

All good

2026-05-22 via Nuitee
S
Srinivasan solo_traveller sg
10
Pros:

My Stay was Exceptional Thankyou Mr Afif. Definitely will visit again

2026-05-21 via Nuitee
W
Waseem solo_traveller om
6
2026-05-21 via Nuitee
S
Sunaina solo_traveller ae
10
Pros:

Great accommodations, but the highlight of the stay was definitely the staff. Mr. Leo and Atif provided exceptional service, demonstrating true professionalism and attentiveness throughout the visit. Thank you for a memorable stay!

Cons:

The food unfortunately didn't quite live up to expectations and could be improved. However, the exceptional service from Atif and Mr. Leo more than made up for it.

2026-05-21 via Nuitee
S
Sunaina solo_traveller ae
10
Pros:

Wonderful stay! The hotel was great.Huge thank you to Atif and Mr. Leo for going above and beyond to make us feel welcome and well taken care of.

Cons:

Food options could have had more variety.

2026-05-21 via Nuitee
A
Achilova solo_traveller ae
10
Pros:

Mr karim

2026-05-21 via Nuitee
I
Ibraheem couple tr
10
the staff was very helpful, and perfect location
Pros:

perfect location

2026-05-20 via Nuitee
A
Ahmed solo_traveller eg
10
Pros:

mr karim the best

2026-05-19 via Nuitee
A
Ahmed solo_traveller eg
10
Pros:

thanks mr karim

2026-05-19 via Nuitee
M
MOHAMMAD solo_traveller sa
10
Pros:

It was an excellent stay for my trip to Dubai. The hotel was very nice and clean and the staff was very friendly and helpful especially Mr. Leo Atif and Miss Karen were helpful during my stay. Due to my flight schedule, they extended me 2h stay free of cost. And once again, thanks for all.

2026-05-18 via Nuitee
R
Raja solo_traveller ae
10
2026-05-18 via Nuitee
F
francis Otieno solo_traveller ke
10
Pros:

Leo was amazing. He really offered support out of his way. He has excellent customer service skills.

2026-05-18 via Nuitee
A
Anthony couple ae
10
Pros:

Thank you Holiday Inn for a great exceptional service. Thank you Mr Leo for the kind gestures All the time and thanks also to Karen. Kudos

2026-05-18 via Nuitee
T
Thays couple br
6
O café da manhã poderia ter sido bem melhor. Apenas 1 tipo de fruta por dia. Pouca variedade.
Pros:

Boa localização.

Cons:

Breakfast could be better. The same things every day.

2026-05-18 via Nuitee
M
MOHAMED solo_traveller ae
9
2026-05-16 via Nuitee
M
Muhammad couple eg
10
Pros:

The staff were really helpful especially Mr Leo from reception

2026-05-15 via Nuitee