Holiday Inn Express & Suites Lacey - Olympia by IHG

Hotels
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Holiday Inn Express
8.8 (613 reviews)
4460 3rd Avenue South East , Lacey , US
+1 360-491-7985

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise from other rooms

Categories

Cleanliness
8.05
Some reviews pointed out cleanliness issues, such as dirty corners and stains.
Service
9.55
Multiple reviews praised staff friendliness and helpfulness.
Location
9.05
Generally considered a good location, although some noise from nearby highway.
Room Quality
8.55
Rooms were spacious and comfortable, but some reports of maintenance issues.
Amenities
9.05
Good amenities mentioned, but a lack of a spa was noted.
Value for Money
8.55
Some considered the hotel not worth it due to issues, impacting perceived value.
Food and Beverage
8.55
Breakfast was enjoyed by many, but some described it as one of the worst.
Overall Experience
9.05
A mix of positive and negative experiences, but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:08

Property Description

Indulge in Comfort and Convenience

Luxurious Suites: Select suites at Holiday Inn Express & Suites Lacey - Olympia feature a spacious seating area, offering you extra comfort during your stay.

Relax and Unwind: Take a dip in the indoor swimming pool or break a sweat at the fitness centre. Enjoy the convenience of dry cleaning services and a launderette on-site.

Explore the Area: Located near Saint Martin’s College and Washington State Capitol Campus, our hotel is the perfect base for your adventures. Golf enthusiasts can tee off at Capitol City Golf Club just a short drive away.

Experience the perfect blend of relaxation and exploration at Holiday Inn Express & Suites Lacey - Olympia. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 613 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
G
Grace • solo_traveller • us
9
2026-09-17 • via Nuitee
M
Martin • solo_traveller • cz
9
2026-09-14 • via Nuitee
K
Kody • couple • us
5
Noisy, tired facility. Decent breakfast. Friendly, capable staff. Kind of pricey
Pros:

Staff were very nice
Although very close to I5 the freeway noise was nothing compared to Heater/AC. I woke up thinking it was a trash truck

Cons:

Noisy. The HVAC is built into a wall with the grate next to your ear. When the unit comes on it sounds like a commercial trash compactor. The front desk will give you earplugs.
Lighting in the room was almost non-existent. One half of the room had no lighting at all

2026-09-14 • via Nuitee
A
Amanda • solo_traveller • us
9
Pros:

I walked up they knew who I was without having to say anything. It was a quick check in and the room was fantastic for the price.

Cons:

The limited parking

2026-09-12 • via Nuitee
D
Debra • solo_traveller • us
4
Disappointed
Pros:

Location

Cons:

No cups and coffee in the room. Had to make a trip to front desk after I was told would bring them to the room. Then, the tv remote didn't work since it needed new batteries. Obviously an aging property. Stayed there several years ago and was much nicer.

2026-09-12 • via Nuitee
M
Mike • solo_traveller • us
9
2026-09-09 • via Nuitee
T
Tina • extended_group • nl
8
2026-09-08 • via Nuitee
A
Artem • couple • ru
10
Pros:

Спасибо большое внимательному персоналу, мы путешествовали по штату Вашингтон и поменяли 7 отелей, сделали вывод что это был лучший цена=качество. Отличный персонал мужчина, был очень любезен , приятен, пытался помочь по максимуму . Хорошее месторасположение, все чисто и уютно. Вернемся снова

2026-09-07 • via Nuitee
S
Susan • couple • us
10
We’ll be back.
Pros:

Everything was clean and well maintained, and the staff was absolutely fantastic. Everybody made sure we had everything we needed needed for a good stay, and the breakfast staff was fantastic.

Cons:

Nothing. Everything was perfect.

2026-09-05 • via Nuitee
L
Lucy • couple • us
10
comfortable and restful night.
Pros:

I enjoyed the quick check in, friendly staff and the breakfast.

Cons:

n/a

2026-09-04 • via Nuitee
C
Courtney • family_with_children • us
9
Great place to stay, comfortable from the start.
Pros:

Very clean and comfortable.

Cons:

Everything was great.

2026-09-01 • via Nuitee
S
Susan • extended_group • us
10
We will be back.
Pros:

It was top-notch and the staff were fantastic. Especially at check-in. They went overboard to make sure we had everything we needed.

Cons:

There was nothing wrong with the property

2026-08-30 • via Nuitee
L
Lisa • couple • de
7
2026-08-29 • via Nuitee
A
Alexandria • extended_group • us
10
2026-08-27 • via Nuitee
D
Donna • couple • ca
9
Comfortable and well managed
Pros:

Bright, clean, spacious. Excellent breakfast. Cookies, coffee and tea available on arrival and bottled water offered both upon arriving and checking out.

2026-08-26 • via Nuitee
C
Corina • couple • us
10
Pros:

Staff was GREAT!!! Big bathrooms with good water pressure. Room and bathroom was clean

2026-08-25 • via Nuitee
J
Jolene • couple • us
10
2026-08-22 • via Nuitee
W
Wei Chia • family_with_children • ca
8
Great
Pros:

nice breakfast

Cons:

the wind from the A/C was a little too strong, air conditioning seemed hard to control

2026-08-18 • via Nuitee
C
Calletano • family_with_children • us
10
2026-08-17 • via Nuitee
D
Danielle • family_with_children • us
10
We had a terrific stay!
Pros:

Breakfast was really good! My kids loved it! Our room was great, the bathroom looked like it might need a bit more remodeling and maybe they are still working on it. We wished there was a little more light in the living room area. Overall everything was great!

Cons:

We just wish there was more light in the living room and the shower in the bathroom needed to be finished updating.

2026-08-11 • via Nuitee