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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Shuttle service (free)
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Outdoor furniture
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Shallow end
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located within close proximity to Seneca Park, George Eastman House, and The National Museum of Play, our hotel offers easy access to popular attractions in Webster.
Comfortable Accommodation
Our rooms are thoughtfully designed with amenities like a desk, flat-screen TV, and a fridge, ensuring a comfortable stay for all guests.
Relaxing Amenities
Take advantage of our indoor pool, fitness centre, and hot tub to unwind after a day of exploring Rochester.
Book your stay at Holiday Inn Express Hotel & Suites Rochester Webster, an IHG Hotel for a memorable experience in Webster.
Unauthorized pool parties are strictly prohibited.
Access to the pool and all other amenities is exclusively for registered guests only.
Please note that renovation work of the pool and hot tub will be carried out from 30 March 2026 to 6 April 2026 and they will be closed during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Clean, new, and convenient location
Too sterile, no character, and too expensive for such a plain decor.
Room was fine
The fact they entered the room when we were still there. They enter the room to clean and we had all our belongings in there still. Had money in our purse me and my sister did and my nephew's phone was on the stand. If they seen belongings in there then they should of stayed out until we came back and got permission from us to enter with all our belongings in there
Very conveniently located
Close to everything I needed. Very clean and accessible
Clean, good location for us, good hot breakfast every morning.
Beds were too hard.
Not comfortable at all.
Favorite aspects were the refrigerator in the rooms had a freezer part, was nice to be able to refreeze our ice packs for our 6 hour drive back home. The beds were very comfortable. Room was large enough to fit a pack and play and still had room for my 1 year old to play. Staff were very friendly.
The breakfast the second morning was not that great compared to the first night. There were no towels at the pool (we went at 10 in the morning). The pool was not very warm, but had the option of a hot tub. Wish there was the option to be able to hook up Netflix or YouTube on the television.
Convenient location for our trip plans. Indoor pool and complementary breakfast.
Doesn’t offer shuttle service to and from airport.
Nice and clean Hotel
The whole hotel are nice and clean bedrooms are clean
Everything
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