Holiday Inn Santiago - Airport Terminal by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (10677 reviews)
Armando Cortinez Norte, 2150 , Santiago , cl

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Attentive staff
Cons:
Overpriced
Room quality issues

Categories

Cleanliness
8.43
Mixed reviews; cleanliness noted positively in some but criticized in relation to restaurant and rooms in others.
Service
9.4
Front desk staff were attentive and helpful, providing good service.
Location
9.44
Convenient location near the airport, highly praised in most reviews.
Room Quality
7.89
Reviews indicated issues with room amenities and decor, leading to lower ratings.
Amenities
8.92
Noted amenities like the pool and restaurant were appreciated, but some amenities could be improved.
Value for Money
7.38
Critiques about overpriced accommodation for the quality received.
Food and Beverage
8.43
Positive mentions of food quality, but limited options for certain diets.
Overall Experience
8.9
Overall sentiment was positive despite a few critical comments on value and specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:50

Property Description

Convenient Location
The Holiday Inn Santiago Airport is conveniently located right opposite the International Airport of Santiago, offering easy access for travelers.

Leisure Facilities
Guests can enjoy complimentary access to a sauna, gym, and indoor pool, perfect for relaxation and unwinding after a long journey.

Dining and Services
Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, or opt for convenient room service. Parking is hassle-free with complimentary parking lots provided.

Book your stay at the Holiday Inn Santiago Airport for a seamless and enjoyable travel experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 10677 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.9
P
Patrick • couple • au
5
Great location between flights. Great staff. Needs renovation
Pros:

The location is excellent for a short layover

Cons:

The rooms need renovating. The bathrooms especially

2026-05-30 • via Nuitee
B
Betsy • couple • au
9
Confortable y muy conveniente para tomar el avión
Pros:

Excelente camas desayuno bien surtido

2026-05-30 • via Nuitee
N
Natalie • solo_traveller • fk
7
Cons:

I could not get a hot shower, the water was only lukewarm.

2026-05-30 • via Nuitee
M
Marco • solo_traveller • au
9
Nice and effective
Pros:

Nice

Cons:

Closeness to the arrival and departure areas

2026-05-30 • via Nuitee
G
gabriel • family_with_children • de
10
Cómoda
Pros:

Habitación amplia y cómoda.
Cama cómoda.
Instalaciones muy bien / limpieza muy bien
Desayuno muy bien.

2026-05-29 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-05-29 • via Nuitee
E
Elizabeth • extended_group • ar
9
Práctica y confortable.
Pros:

Bien el desayuno. La ubicación es buena si debes hacer conexión con otro vuelo.

Cons:

Estuve unas pocas horas, no es posible evaluar responsablemente. Sólo que no entiendo porqué no hay habitaciones triples.

2026-05-29 • via Nuitee
T
Tomás Antonio • couple • nl
1
Mi peor experiencia hotelera
Pros:

Terrible experiencia. El hotel estaba sin calefacción. Nos cambiaron 2 veces de habitación. Decidimos retirarnos del hotel a las 3 am! Imposible el frío. Nos ofrecieron un caloventor! US 208,- para un caloventor?? El hotel debería estar cerrado, y preservar su imagen.

Cons:

Horrible alojamiento

2026-05-29 • via Nuitee
C
Carla Fernández Paz • solo_traveller • cl
6
Caldera muy ruidosa.
Pros:

La ubicación, perfecta para una noche previa a un viaje temprano.

Cons:

El ruido permanente de la caldera del hotel, no me dejó dormir en toda la noche.

2026-05-29 • via Nuitee
C
Cerioni • solo_traveller • ar
9
Pros:

La ubicación y el.personal ,las camas muy cómodas
Estuvimos poco montoneros evaluar mucho

Cons:

Nada

2026-05-28 • via Nuitee
I
Isidro • solo_traveller • cl
10
Una noche inolvidable y perfecta
Pros:

Todo ,excelente atención, habitación, cerca aeropuerto, precios. Con mucho gusto,se lo contaré a mis amigos,para recomendarlo.FELICITACIONES

Cons:

Que no nos pudimos quedar más noches,teníamos que viajar pronto

2026-05-28 • via Nuitee
A
Andrea • solo_traveller • cl
10
2026-05-28 • via Nuitee
M
Maria Lúcia • couple • br
9
Pros:

It is very easy to reach the hotel from the airport.

2026-05-28 • via Nuitee
M
Martin • solo_traveller • nz
10
2026-05-28 • via Nuitee
G
Gabriela • couple • cl
10
Pros:

Todo

Cons:

La tarifa no era barata podría incluir desayuno por $ 200.000

2026-05-28 • via Nuitee
Y
Yarixa • couple • cl
7
Cumple para pasar la noche
Pros:

Cercanía al aeropuerto. Atención del personal.

Cons:

El estándar de la habitación es bajo considerando el precio del alojamiento. La luz principal de la habitación no funcionaba, aunque no afectó en el descanso, lo dejamos informado en el check out para su correspondiente mantención.

2026-05-27 • via Nuitee
W
William • couple • cl
9
Comodidad
Pros:

Todo bien

Cons:

Todo buien

2026-05-27 • via Nuitee
R
Richard • solo_traveller • au
10
Great stop over between international flights
Pros:

Very clean and comfortable. Bed was comfortable and updated nice bathroom. Good facilities and a great buffet breakfast. Staff were lovely and room service available until 2am. Easy check in and check out. Quick easy walk to both international and domestic terminals.

2026-05-27 • via Nuitee
G
Georgina • solo_traveller • au
7
Very convenient location. Great breakfast.
Pros:

So close to the airport

Cons:

No conditioner, only shampoo. The air con was very noisy

2026-05-27 • via Nuitee
P
Patricia • solo_traveller • ar
10
2026-05-27 • via Nuitee