Holiday Inn Aurora North - Naperville by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (290 reviews)
2424 West Sullivan Road , Aurora , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Decent room quality
Variety in breakfast options
Cons:
Cleanliness issues
Dated room aesthetics
Limited breakfast options

Categories

Cleanliness
8.14
Mold in shower area and issues with shower cleanliness mentioned.
Service
9.61
Staff was excellent and provided great service, specifically mentioned as very helpful.
Location
9.65
Location noted as a pro in multiple reviews.
Room Quality
8.6
Room was nice, but some dated aspects mentioned.
Amenities
8.63
Aged building and noted lack of options with the breakfast.
Value for Money
9.09
Average pricing and breakfast noted as a good value.
Food and Beverage
8.64
Breakfast had good options but some improvement suggested.
Overall Experience
9.61
Overall positive experience with a few mentioned areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:13

Property Description

Modern Accommodations
Located near the Illinois Technology & Research Corridor in Aurora, Holiday Inn Chicago offers comfortable guestrooms with free Wi-Fi, flat-screen TVs, and convenient in-room microwaves and mini-refrigerators.

On-Site Dining and Leisure
Guests can unwind in the indoor pool, hit the 24-hour fitness center, or dine at Kem's Restaurant & Lounge. For those seeking relaxation, room service is available for a cozy night in.

Convenience and Comfort
With modern amenities and a range of leisure facilities, Holiday Inn Chicago Aurora provides a perfect blend of convenience and comfort for a memorable stay.

Book now for a delightful experience at Holiday Inn Chicago Aurora!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

9
Based on 290 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
M
Meledy • family_with_children • us
5
Pros:

Location was great!

Cons:

There were a lot of spiders in the pool area and it very uncomfortable hot in the pool.

2026-08-27 • via Nuitee
M
Makenna • family_with_children • us
4
Good location but not the best hotel I have stayed at.
Pros:

The location was good. The entry way looked nice. I wish we had time to try the food.

Cons:

The staff were a little stand-off ish except for the lady who checked us out. She seemed like the only one who wanted to be there. When we checked in, we were trying to go to a wedding. We got two rooms. Our key card for the room would not work (after 3 times of us going down to get a new card) and eventually the maintenance guy had to let us in the room. The key also did not work when we returned from the wedding later. In the other room we had, they were still cleaning it, at 5pm, so we could not use that room either. The hallways and rooms seemed old and used but clean.

2026-08-19 • via Nuitee
C
Carrie • couple • us
1
Filthy, grimy, gross- don’t stay here.
Pros:

Location

Cons:

Dirty, leaks everywhere, shabby, needed repairs, no coffee or enough food at breakfast. Was awful.

2026-08-04 • via Nuitee
J
Jason • couple • us
4
Cons:

No free breakfast

2026-07-07 • via Nuitee
Y
Yazmin • couple • us
4
2026-07-06 • via Nuitee
M
Maria D • couple • us
8
2026-07-06 • via Nuitee
R
Richard • solo_traveller • us
10
2026-07-02 • via Nuitee
S
S8387QHstephenp • Business
10
Great experience
Pros:

Jacqueline was exceptionally helpful; was able to check in early as well.

2026-06-23 • via Tripadvisor
K
kenlQ7503QQ • Business
10
Jackie S is the best in the restaurants! Go see her.
Pros:

My burger was spot on! Have an old fashioned. Or 2 lol Jackie makes a mean one

2026-06-17 • via Tripadvisor
R
richbO1198IR • Couples
10
Excellent Service 🌟🌟 🌟🌟🌟
Pros:

Jacqueline provided excellent and friendly service. She was very knowledgeable and accommodating while ensuring we felt welcomed and comfortable during our stay. I would definitely recommend this location to anyone seeking a hotel in the area!

2026-06-07 • via Tripadvisor
U
U5505NHtravisa • Solo travel
10
It was very nice
Pros:

Everything was great. Jackie in the bar is always wonderful to be around and she makes great food and a great atmosphere. I've been coming to this hotel for a few years now whenever I'm in the Chicago area. Hotel is always clean and organized.

2026-06-06 • via Tripadvisor
9
944ncs • Family
10
Thankful
Pros:

Thank you-Jacqueline was very helpful!!

2026-06-05 • via Tripadvisor
V
Vickie • family_with_children • us
8
2026-05-28 • via Nuitee
C
Christian • couple • us
7
2026-05-28 • via Nuitee
A
Amanda • solo_traveller • us
5
Pros:

Location

2026-05-25 • via Nuitee
M
Maria D • couple • us
7
Not completely satisfied
Pros:

Just the staff very friendly but not the property

Cons:

The place inside it is old style and the bathroom it is small I. Out style

2026-05-25 • via Nuitee
J
Jack • couple • us
1
2026-05-22 • via Nuitee
G
Gerfrude • extended_group • us
10
2026-05-20 • via Nuitee
T
Terry • solo_traveller • us
6
2026-05-17 • via Nuitee
C
ceceliab593 • Couples
10
Way to complete the day… .
Pros:

Aurora, Illinois Holiday Inn: After a very long and exhausting day it was so appreciated to sit in a lovely cocktail lounge and enjoy excellent service from Jackie the Bartender. She had a very welcoming smile and friendly demeanor. My drink was excellent and if I lived in the area she would see me and my partner more often.

2026-05-16 • via Tripadvisor