Holiday Inn Melaka by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1640 reviews)
Jalan Syed Abdul Aziz , Melaka , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noisy street
Limited food variety
Some staff unhelpful

Categories

Cleanliness
7.66
Some guests reported dirty plates at breakfast and general cleanliness concerns.
Service
8.63
Most staff were friendly, though there were complaints about some staff being unhelpful.
Location
8.67
Good access to tourist attractions and the historical area, as noted positively by guests.
Room Quality
8.12
Rooms are generally spacious and comfortable, though some reported issues with bed sizes in triple rooms.
Amenities
8.65
Good amenities including sauna and gym, well-maintained facilities.
Value for Money
8.11
Overall perceived value is good, but lack of variety in food options affects value.
Food and Beverage
7.16
Breakfast quality and variety have declined; specific complaints on cleanliness and options for certain diets.
Overall Experience
8.63
Despite some drawbacks, many guests enjoyed their stay, highlighting family-friendliness and overall cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Stunning Views and Relaxing Amenities
Holiday Inn Melaka offers spacious rooms with beautiful sea or city views coupled with flat-screen TVs. Guests can unwind at the infinity pool and Balinese-inspired spa.

Convenient Central Location
Located next to Mahkota Parade Shopping Mall, the hotel provides free shuttle services to nearby attractions such as Melaka River Walk, A Famosa Fort, and St. Paul’s Church.

Culinary Delights
Satisfy your taste buds with wood-fired pizzas at Sirocco Italian Restaurant or enjoy international buffet spreads at es.sence Kitchen. Herron's Kopi Counter and Sirocco Bar are perfect for light snacks and drinks.

Book now for a rejuvenating stay at Holiday Inn Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for MYR 0 per person per night when using an available cot.
    People no matter the age stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1640 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
S
Suhaila couple my
5
2026-07-19 via Nuitee
M
Muhamed Jamil Khan solo_traveller my
10
2026-07-19 via Nuitee
N
Norrita couple sg
8
2026-07-17 via Nuitee
A
Anasuya Sony couple sg
8
2026-07-16 via Nuitee
A
Azlinna couple my
9
excellent
Pros:

All about the hotel is very good and comfort will stay again for the next vacation

Cons:

nothing

2026-07-14 via Nuitee
A
Achmad Syahrul solo_traveller id
7
2026-07-13 via Nuitee
V
VK solo_traveller sg
9
Clean , Comfortable and yet near to Dutch Square
Pros:

Hotel is clean and comfortable. especially the pillows.
Hotel is near to Dutch Square. Can either take shuttle bus to Dutch Sq. Or walk to Dutch Sq.

Cons:

Shuttle bus should operate on a 1 hr basis instead of 2 hr basis. Especially from 6pm to 10pm .

2026-07-12 via Nuitee
L
Leon family_with_children nl
9
Overall a very comfortable stay!
Pros:

Excellent breakfast, spacious room, friendly staff.

Cons:

Maintenance on 10th floor hallway can be better.

2026-07-12 via Nuitee
N
Nisha Ranne extended_group my
8
2026-07-11 via Nuitee
J
Jameaton couple my
10
2026-07-09 via Nuitee
N
Noora couple ae
1
2026-07-08 via Nuitee
B
Bart family_with_children nl
6
Great value but you have to stay at the right floor
Pros:

The staff were very friendly and welcoming, our room was clean, the swimming pool was great, and our children absolutely loved the Kids Suite.

Cons:

The only downside was that we stayed on the 10th floor, where there was a strong mouldy smell and visible signs of mould. The humidity also seemed unusually high, with even the room door feeling wet. We mentioned this twice to the reception, who kindly offered us another room. As we were only staying for one night, we decided not to move.
I hope the hotel can resolve this issue, as it seems specific to that floor. Apart from that, we had a pleasant stay.

2026-07-07 via Nuitee
K
Kamaruzaman bin solo_traveller my
9
Pros:

The staffs are courteous and helpful. The breakfast spread are plentiful and many varieties. l like the roti canai section, there are plain roti canai, sardine roti canai, and sarang burung roti canai. Your vege curry is superb..
The room is tidy and clean and quiet..
Toilet is clean and amenities are adequate.
Me and wife had a very good stay at your hotel .

Cons:

None, but just to highlight one incident The armbar at the bathtub was broken off due to rust. After a complaint made, the maintenance crew came but bcos it was nite time, they came and clean and apologised for unable to repair that nite. We understood and agreed.

2026-07-06 via Nuitee
H
Htay Tin solo_traveller my
8
Stay 3 days for MMA Merlaka conference 3-7 JULY , Great
Pros:

Great and clean room

Cons:

All location, venue and food

2026-07-05 via Nuitee
S
Sandra solo_traveller my
8
Mm
Pros:

Staff and food

Cons:

Tv upgrade to smart tv

2026-07-05 via Nuitee
M
Maizana solo_traveller my
8
Pros:

Helpful staff

Cons:

None

2026-07-05 via Nuitee
A
Asman couple sg
10
2026-06-30 via Nuitee
C
Christabel Reena family_with_children sg
7
2026-06-29 via Nuitee
I
Ivan solo_traveller my
10
2026-06-28 via Nuitee
E
Estelle couple sg
9
I have stayed here a few times and will choose again
Pros:

The room is spacious comfortable very clean. The room overlooks the pool and the seaview was nice 😃. Good spread of yummy breakfast. Service is excellent

Cons:

The room 810 I stayed needs a new toilet seat!

2026-06-28 via Nuitee