Holiday Inn Melaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1666 reviews)
Jalan Syed Abdul Aziz , Melaka , MY
+60 6-285 9000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noisy street
Limited food variety
Some staff unhelpful

Categories

Cleanliness
7.66
Some guests reported dirty plates at breakfast and general cleanliness concerns.
Service
8.63
Most staff were friendly, though there were complaints about some staff being unhelpful.
Location
8.67
Good access to tourist attractions and the historical area, as noted positively by guests.
Room Quality
8.12
Rooms are generally spacious and comfortable, though some reported issues with bed sizes in triple rooms.
Amenities
8.65
Good amenities including sauna and gym, well-maintained facilities.
Value for Money
8.11
Overall perceived value is good, but lack of variety in food options affects value.
Food and Beverage
7.16
Breakfast quality and variety have declined; specific complaints on cleanliness and options for certain diets.
Overall Experience
8.63
Despite some drawbacks, many guests enjoyed their stay, highlighting family-friendliness and overall cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Stunning Views and Relaxing Amenities
Holiday Inn Melaka offers spacious rooms with beautiful sea or city views coupled with flat-screen TVs. Guests can unwind at the infinity pool and Balinese-inspired spa.

Convenient Central Location
Located next to Mahkota Parade Shopping Mall, the hotel provides free shuttle services to nearby attractions such as Melaka River Walk, A Famosa Fort, and St. Paul’s Church.

Culinary Delights
Satisfy your taste buds with wood-fired pizzas at Sirocco Italian Restaurant or enjoy international buffet spreads at es.sence Kitchen. Herron's Kopi Counter and Sirocco Bar are perfect for light snacks and drinks.

Book now for a rejuvenating stay at Holiday Inn Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.2
Based on 1666 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
L
Lee • couple • sg
9
2026-09-12 • via Nuitee
H
Hadi Affendy Bin • family_with_children • my
10
2026-09-09 • via Nuitee
M
Muhd • couple • sg
9
Very satisfying and will come back if have the chance.
Pros:

Very convenient & staff are very friendly & helpful.

Cons:

Nil

2026-09-08 • via Nuitee
L
Lee • couple • sg
7
Couple Time
Pros:

Safe and clean.

Cons:

The front desk staff doesn’t seem to be able to handle more difficult situation or smile at customers.

2026-09-07 • via Nuitee
F
Fakhruddin • solo_traveller • my
8
Good and bad stay in Holiday Inn Malacca.
Pros:

Cleanness, view and hospitality is great.

Cons:

1 : When im arrived. My room is not ready for 3 person as per booking. I have to tell them my booking status.
2: Im booking for 3 person with extra double bed but they only give me room for 3 person with extra single bed. Not value for money.

2026-09-06 • via Nuitee
N
nur maidzatul aqma • family_with_children • my
7
2026-09-06 • via Nuitee
A
Ahmad Syamil • solo_traveller • my
8
Cons:

The lift service, it's quite slow to accomodate a large number of people especially on eve season

2026-09-05 • via Nuitee
A
Arni • couple • my
9
Convenient to city , walking diatant
Pros:

Branding

Cons:

Sea view

2026-09-04 • via Nuitee
A
Ahmad Nadzrin • family_with_children • my
10
Great vacation hotel
Pros:

My kids love the kids suite.. Pool was exceptional.. everything was on spot.. Hotel have Chargesini AC charger in front of main lobby door.. so i can easily charge my ev before sleep.. Will come back for sure anytime

Cons:

Nothing

2026-09-03 • via Nuitee
P
Patrick • couple • nl
9
Heerlijk hotel.
Pros:

Mooi schoon hotel en een heerlijk zwembad, ontbijt was top en de locatie vlakbij de belangrijkste bezienswaardigheden. En een shuttlebus :)

Cons:

Voor een biertje met alcohol moet je even buiten de deur kijken ;)

2026-09-02 • via Nuitee
M
Mohd • couple • my
8
2026-09-01 • via Nuitee
H
Hilmy • extended_group • my
8
Average
Pros:

1. Very good shower and very fast water.
2. Room quite clean
3. Parking basement so easy access to and from car
4. Room have comfortable carpet

Cons:

1. During breakfast few occasions have no plate to eat. Hotel guests waiting up to 15 minutes. We verbally informed the workers, they said still washing plates. Its a long weekend and Hari Merdeka. WE don't blame the workers. The hotel management should take responsibility; they should already anticipated there will be many guests during this long holiday period and moreover the breakfast is not free. Really need to improve.
2. The in-room services good 24 hours open but for hot dinks only coffee being serve to the room. They should include hot tea, hot chocolates and teh tarik as well.

2026-09-01 • via Nuitee
Z
Zulkarnain • solo_traveller • my
10
2026-08-31 • via Nuitee
J
Jean-pierre Nini • extended_group • fr
4
Pros:

Bon petit dejeuner, bonne situation, bon confort de la literie

Cons:

L'ISOLATION PHONIQUE !!! UNE CATASTROPHE !!! INDIGNE DE N'IMPORTE QUEL HOTEL !!!! ENCORE MOINS DE CELUI CI !!!! QUAND VOUS ENTENDEZ LES FLATULENCES DE LA CHAMBRE D'A COTÉ ET JE NE PARLE QUE DES FLATULENCES !!!! MEME LE VIBREUR DU TELEPHONE FAISAIT PENSER QUE LE TEL ETAIT SUR MA TABLE DE NUIT !!!!!!

2026-08-31 • via Nuitee
H
Hanawi • family_with_children • sg
9
Great place to unwind and recharge
Pros:

Excellent breakfast
great pool
Friendly staff

Cons:

Nil

2026-08-30 • via Nuitee
S
Salizah • couple • my
10
2026-08-28 • via Nuitee
H
HAJAR ROSLIN • extended_group • my
9
2026-08-27 • via Nuitee
C
Chong • solo_traveller • sg
6
Pros:

Staff's service

Cons:

The air-conditioning system. Temperature cannot be controlled and very cold even when moved to another room.

2026-08-26 • via Nuitee
V
vitor • solo_traveller • pt
10
Pros:

Todo o conforto do hotel, piscina e pequeno-almoço.

2026-08-24 • via Nuitee
F
fatini • solo_traveller • my
7
Pros:

The swimming pool is warm. Kids suite got kids gift like coloring item, carry junior powder and shampoo, my kids love it. Breakfast were delicious and got many options

Cons:

We chose kids suit for 1 night. Didnt meet my expectation as the room was quite small. Dats the only things dat i dun like

2026-08-23 • via Nuitee