Holiday Inn Pensacola - University Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1013 reviews)
7813 North Davis Highway , Pensacola , US
+1 850-472-1400

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (many reports)
Excellent breakfast — real scrambled eggs, good selection
Good location (close to interstate, free parking)
Comfortable beds and pillows reported
Spacious rooms
Pet friendly
Quick problem resolution by staff
Pool/hot tub praised when working
Cons:
Inconsistent cleanliness — stained sheets, hair, rooms not cleaned daily
Broken or unavailable amenities (hot tub/jacuzzi, pool closures)
Air conditioning issues / stuffy rooms on arrival
Missing or inadequate sofa-bed bedding and thin pillows
Occasional unfriendly front-desk staff
Noise from dogs barking reported
Dated rooms, broken remotes, no cable in some rooms
Low water pressure or hot water issues for some guests
Confusing entrance to property

Categories

Cleanliness
6.5
Mixed reports: several reviewers praised impeccable cleanliness, but multiple complaints about stained sheets, hair in the shower, rooms not cleaned daily and a generally dirty room in at least one stay justify a below-average cleanliness score.
Service
9.4
Predominantly positive: many reports of very friendly, helpful and timely staff, with some guests describing exceptional, professional service and quick problem resolution; a few isolated reports of unfriendly front-desk staff.
Location
9.1
Consistently positive: frequently mentioned as convenient (close to interstate, family, free parking) and suitable for overnight stays.
Room Quality
7.6
Mixed: several guests noted comfortable beds and spacious rooms, but others reported dated rooms, broken remotes, low-quality sofa-bed setup (missing pillows/linens) and stained tubs/sheets.
Amenities
7.4
Inconsistent: positives include pet-friendly policy, pool/hot tub when functioning and free parking; negatives include broken jacuzzi/pool closures, damp feeling and occasional low water pressure.
Value for Money
8.4
Standard quality for this hotel tier: guests noted solid breakfast value and generally acceptable offerings for the price, balancing some service and room issues.
Food and Beverage
9.4
Strongly positive: the breakfast is repeatedly praised (notably real scrambled eggs made on-site, good selection and use of porcelain), though a few guests found the breakfast staff less friendly or wanted better variety.
Overall Experience
9.4
Overall positive: despite notable cleanliness and amenity issues for some guests, frequent praise for breakfast, friendly/helpful staff, location and comfortable rooms leads to a generally favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Outdoor Pool and Hot Tub
Relax and unwind at our Holiday Inn's outdoor pool and hot tub, perfect for a refreshing dip or a soothing soak after a long day of travel.

Modern Amenities
Enjoy the convenience of free WiFi throughout the hotel and stay entertained with a 50' LED TV with cable and satellite channels in every guest room.

Dining and Nearby Attractions
Indulge in delicious international dishes at U-Turn Bar and Kitchen or explore the nearby dining options. With downtown Pensacola and Pensacola Beach just a short drive away, there's always something exciting to discover.

Book your stay at Holiday Inn Pensacola-North Davis Highway for a perfect blend of comfort and convenience.

Important information:

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Guest Reviews

8.4
Based on 1013 reviews
Cleanliness: 6.5
Service: 9.4
Location: 9.1
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.4
N
Nicholas • solo_traveller • us
9
Comfortable bed and pillows, scrambled eggs made from real eggs.
Pros:

Clean, comfortable room: bed and pillows comfortable.
The breakfast was great. Good quality for what it is, and I really appreciated that the scrambled eggs were made on site in a pan from real eggs. Not that liquid egg mix that most standard & budget hotels use.

Cons:

Nothing really.

2026-10-26 • via Nuitee
S
Sonali • couple • us
7
2026-10-21 • via Nuitee
R
Ryan • family_with_children • us
1
2026-10-20 • via Nuitee
W
Wilatra • couple • us
8
2026-10-19 • via Nuitee
B
Beth • family_with_children • us
10
2026-10-15 • via Nuitee
K
Kayla • family_with_children • us
9
2026-10-15 • via Nuitee
J
Joyce • couple • us
10
2026-10-15 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Freundliches Personal, gutes Frühstück mit Porzellan Geschirr!!

2026-10-13 • via Nuitee
C
Chelsea • solo_traveller • us
6
Just ok.
Pros:

The staff was very friendly. The location was good for me. Close to the interstate and family. It was better than being at home after hurricane isahias and not having any power. I liked that the shower had two functional doors and not just one. Water pressure was excellent.

Cons:

I booked a king room with a pullout bed to accommodate my family of four. There were no pillows, sheets, or blankets in the room for the sofa bed. We were eventually given sheets and blankets but never pillows so my husband and I both had to give one of our pillows to our kids and the pillows are already thin and uncomfortable. There was hair all over the shower and on one of the towels. There was no cable and it wasn't disclosed before booking. The room was kind of dated and didn't seem like it was given a thorough cleaning.

2026-10-13 • via Nuitee
J
Jose • extended_group • us
9
We received exceptional professional service and noted superior standards of cleanliness.
Pros:

The breakfast offerings were outstanding, complemented by exceptional service. The cleanliness was truly impeccable. We were thoroughly impressed and look forward to returning.

2026-10-07 • via Nuitee
M
Mitzi • couple • us
10
2026-09-19 • via Nuitee
G
Green • solo_traveller • us
7
2026-09-18 • via Nuitee
S
Samara • couple • us
10
2026-09-11 • via Nuitee
D
DrPaul • couple • us
10
2026-09-10 • via Nuitee
J
John Wesley • couple • us
10
2026-09-09 • via Nuitee
B
Bradley • solo_traveller • us
10
2026-09-07 • via Nuitee
M
Marlon • couple • us
6
Stay was decent after floor was cleaned properly and a/c problem corrected.
Pros:

Bathroom was supplied with everything as expected. Staff solved problems and concerns in a timely manner.

Cons:

When we first got to room it was very stuffy from something being wrong with air conditioning panel and the floor was a slipping hazard like it was cleaned with armor all or something oily.

2026-09-07 • via Nuitee
A
Adam • solo_traveller • us
10
2026-08-27 • via Nuitee
O
Olga • family_with_children • us
8
2026-08-26 • via Nuitee
P
Patrick • couple • us
8
Great overnight stay!
Pros:

Great location, the room was spacious and it was pet friendly. It met all our needs for our overnight stay.

Cons:

Confusing entrance to the property

2026-08-20 • via Nuitee