Holiday Inn Express : Eugene - Springfield by IHG

Hotels
•
Holiday Inn Express
9 (686 reviews)
919 Kruse Way , Springfield , us
+15412840707

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Noisy at night
Inconsistent bed comfort

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but there was one mention of a room smelling like mold.
Service
9.8
Multiple reviews praised the staff as friendly and helpful.
Location
9.34
The location was frequently highlighted as convenient and safe.
Room Quality
8.29
Some reports indicated dissatisfaction with bed comfort and low toilet height.
Amenities
9.32
Guests enjoyed the hot tub and convenient EV charging.
Value for Money
8.78
While a bit pricier, guests felt it was a good value given the amenities.
Food and Beverage
8.83
Breakfast received positive remarks with variety, but some coffee quality issues.
Overall Experience
9.3
Overall, most guests had a great experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:38

Property Description

Luxurious Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Eugene-Springfield with spacious rooms featuring flat-screen TVs, free Wi-Fi, and cozy seating areas. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience.

Fantastic Amenities
Enjoy the on-site restaurant, indoor pool, 24-hour gym, and jacuzzi during your stay. Whether you prefer to stay active or relax, we have something for everyone.

Ideal Location for Shopping
Explore the vibrant shopping scene in Eugene Oregon with a variety of options nearby, including the Shoppes at Gateway, Valley River Center, and more. Find everything you need just moments away from our hotel.

Book now for an unforgettable stay at Holiday Inn Express & Suites Eugene-Springfield!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 686 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
P
Pam • couple • us
10
2026-07-03 • via Nuitee
S
Sarah • solo_traveller • ca
10
Pros:

Je ne sais pas pourquoi mais j'ai eu la chambre handicapée donc etait immense

Cons:

Douche adaptée handicapée donc coulait partout!!

2026-07-03 • via Nuitee
G
Getaway749000 • Family
2
Truckers Do Not Idle!
Pros:

IF YOU ARE A TRUCK DRIVER, PLEASE DO NOT PARK IN THE REAR LOT OF THIS HOTEL AND LEAVE YOUR ENGINE IDLING!
This hotel is directly adjacent to a residential neighborhood. Trucks that park in the rear lot are only a short distance from family homes. Despite repeated letters, phone calls, and in-person requests, the hotel has not addressed this ongoing problem.
Engines are routinely left idling for extended periods, creating constant noise, diesel exhaust, and pollution that make it difficult for nearby residents to rest or sleep.
Oregon law prohibits commercial motor vehicles from idling for more than five minutes within any continuous 60-minute period, except under specific exemptions, however those exemptions are only for temperature control and not to exceed 4 hours. Excessive engine noise violates local noise and pollution ordinances, this is a fact.
If you choose to idle your truck in the rear lot, nearby residents will report the violation to law enforcement for investigation which can result in fines and for you to shut off your truck.
If you are a truck driver looking for a place to stay, please consider a location that is not immediately adjacent to a residential neighborhood. Respecting the people who live nearby helps everyone.

2026-06-25 • via Tripadvisor
M
Marvin • solo_traveller • us
10
2026-06-12 • via Nuitee
J
Jackie • couple • us
10
The stay was nice and comfortable as usual
Pros:

Very clean and convenient. Staff was very friendly. Food was very good as usual and staff was awesome. Will be back

2026-06-10 • via Nuitee
S
Sarah • extended_group • us
10
2026-06-08 • via Nuitee
B
Bryce • family_with_children • us
4
2026-06-07 • via Nuitee
J
John • couple • us
8
2026-06-01 • via Nuitee
D
David • family_with_children • us
10
Great location
Pros:

The staff was extremely friendly and the breakfast as always was great.

Cons:

I do wish there was more dairy free options for breakfast.

2026-05-28 • via Nuitee
A
Aude • solo_traveller • us
10
2026-05-25 • via Nuitee
D
Donovan • couple • us
10
2026-05-18 • via Nuitee
S
Stephanie • couple • us
10
2026-05-13 • via Nuitee
E
Elizabeth • couple • us
8
Generally, nice, little update needed, and bitter cleaning
Pros:

Location, pool, breakfast. We also had the sweet because of the table and extra space.

Cons:

We spilled water on the linoleum by the coffee maker. Used to wash cloth to clean it up and it was black. Clearly, the floor had not been marked in a long time.
We were uncomfortable walking around the room and carpet without shoes on. Otherwise, it was nice.

2026-05-12 • via Nuitee
D
Douglas • couple • us
10
2026-05-07 • via Nuitee
G
George • couple • us
10
2026-05-05 • via Nuitee
R
Regina • family_with_children • us
7
Pros:

Our mattress was in need of replacement, not firm at all and we kept sliding toward each other like a gulley in the middle of the queen bed.
Coffee at breakfast nook was WONDERFUL, ie, individual grind and drip. Thank you.

Cons:

Mattress quality. Over pricing due to marathon weekend.

2026-05-01 • via Nuitee
K
Karmen • solo_traveller • us
10
2026-04-16 • via Nuitee
R
Richard • couple • us
10
Pros:

very good

2026-04-08 • via Nuitee
M
Marcus • couple • us
10
Great stay, great treatment , Good breakfast
Pros:

Clean, convenient location, not too noisy

Cons:

Nothing to not like

2026-04-08 • via Nuitee
J
John • solo_traveller • us
8
Nice stay
Pros:

Breakfast

Cons:

Bed was a bit soft

2026-04-07 • via Nuitee