Holiday Inn Express : Eugene - Springfield by IHG

Hotels
Holiday Inn Express
9 (701 reviews)
919 Kruse Way , Springfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Noisy at night
Inconsistent bed comfort

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but there was one mention of a room smelling like mold.
Service
9.8
Multiple reviews praised the staff as friendly and helpful.
Location
9.34
The location was frequently highlighted as convenient and safe.
Room Quality
8.29
Some reports indicated dissatisfaction with bed comfort and low toilet height.
Amenities
9.32
Guests enjoyed the hot tub and convenient EV charging.
Value for Money
8.78
While a bit pricier, guests felt it was a good value given the amenities.
Food and Beverage
8.83
Breakfast received positive remarks with variety, but some coffee quality issues.
Overall Experience
9.3
Overall, most guests had a great experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:38

Property Description

Luxurious Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Eugene-Springfield with spacious rooms featuring flat-screen TVs, free Wi-Fi, and cozy seating areas. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience.

Fantastic Amenities
Enjoy the on-site restaurant, indoor pool, 24-hour gym, and jacuzzi during your stay. Whether you prefer to stay active or relax, we have something for everyone.

Ideal Location for Shopping
Explore the vibrant shopping scene in Eugene Oregon with a variety of options nearby, including the Shoppes at Gateway, Valley River Center, and more. Find everything you need just moments away from our hotel.

Book now for an unforgettable stay at Holiday Inn Express & Suites Eugene-Springfield!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 701 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
S
Stacey couple us
9
2026-08-11 via Nuitee
I
Irene family_with_children us
8
Clean, comfortable, great value
Pros:

All over it was a great stay. Breakfast was good with a lot of options, clean, fresh foods, good coffee.

Cons:

Staff at check in were just ok. They were having a social conversation every time we came by the desk during the stay.

2026-08-10 via Nuitee
J
Joseph solo_traveller us
9
Pros:

Comfortable bed

Cons:

Slow elevator

2026-08-06 via Nuitee
R
Raquel family_with_children us
9
Pros:

Spacious breakfast room. 24 hour coffee was nice though in the morning the line would get long due to the process of the machine.

Cons:

It was expensive but we went for a concert so …..

2026-08-04 via Nuitee
S
Safondia couple us
10
It was a good stay and we will be back.
Pros:

The gentleman that does breakfast is awesome! Even under pressure he was great!! One of the days, Saturday July 4th, we were there his helper must’ve called in. It was extremely busy and he was super busy and definitely needed another person. However, he was still very pleasant and accommodating. He definitely deserves a bonus and employee of the year acknowledgment!!!
We also liked that there was a place outside the pool area to lay in the sun.

Cons:

Key card problems.

2026-08-04 via Nuitee
A
Albert couple us
8
2026-08-02 via Nuitee
L
Lisa couple ca
9
2026-07-23 via Nuitee
M
Malinda couple us
9
we loved it
Pros:

loved to watch the sunset out the big windows

2026-07-23 via Nuitee
J
Justine family_with_children us
10
2026-07-23 via Nuitee
L
Lisbet family_with_children us
10
Great
Pros:

Very clean. Clean rooms comfortable beds and pillows! Good location. Breakfast was good!

2026-07-19 via Nuitee
C
Chris solo_traveller us
10
Pros:

Nice pool clean room

Cons:

Ice machine not on every floor

2026-07-19 via Nuitee
R
Rohit couple us
10
Pros:

Roim size, modernized fittings, cleaniness, Breakfast. I would say everything.

Cons:

Sprinklers sprayer on my car which was hard water. Created stain. Probably need deep treatment on engine side.

2026-07-11 via Nuitee
S
Sarah solo_traveller ca
10
Pros:

Je ne sais pas pourquoi mais j'ai eu la chambre handicapée donc etait immense

Cons:

Douche adaptée handicapée donc coulait partout!!

2026-07-03 via Nuitee
P
Pam couple us
10
2026-07-03 via Nuitee
G
Getaway749000 Family
2
Truckers Do Not Idle!
Pros:

IF YOU ARE A TRUCK DRIVER, PLEASE DO NOT PARK IN THE REAR LOT OF THIS HOTEL AND LEAVE YOUR ENGINE IDLING!
This hotel is directly adjacent to a residential neighborhood. Trucks that park in the rear lot are only a short distance from family homes. Despite repeated letters, phone calls, and in-person requests, the hotel has not addressed this ongoing problem.
Engines are routinely left idling for extended periods, creating constant noise, diesel exhaust, and pollution that make it difficult for nearby residents to rest or sleep.
Oregon law prohibits commercial motor vehicles from idling for more than five minutes within any continuous 60-minute period, except under specific exemptions, however those exemptions are only for temperature control and not to exceed 4 hours. Excessive engine noise violates local noise and pollution ordinances, this is a fact.
If you choose to idle your truck in the rear lot, nearby residents will report the violation to law enforcement for investigation which can result in fines and for you to shut off your truck.
If you are a truck driver looking for a place to stay, please consider a location that is not immediately adjacent to a residential neighborhood. Respecting the people who live nearby helps everyone.

2026-06-25 via Tripadvisor
M
Marvin solo_traveller us
10
2026-06-12 via Nuitee
J
Jackie couple us
10
The stay was nice and comfortable as usual
Pros:

Very clean and convenient. Staff was very friendly. Food was very good as usual and staff was awesome. Will be back

2026-06-10 via Nuitee
S
Sarah extended_group us
10
2026-06-08 via Nuitee
B
Bryce family_with_children us
4
2026-06-07 via Nuitee
J
John couple us
8
2026-06-01 via Nuitee