Aloft by Marriott Nashville West End

Hotels
Aloft
8.1 (605 reviews)
1719 West End Avenue , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.56
Some reviews indicated issues with cleanliness and an unpleasant odor in the room.
Service
8.53
Several comments praised the staff's friendliness and accommodating nature.
Location
9.07
Many reviews highlighted the excellent location of the hotel.
Room Quality
7.02
Some rooms had issues such as noise and unpleasant smells.
Amenities
8.55
Valet service and spacious rooms were appreciated by guests.
Value for Money
8.01
Guests felt the overall experience justified the cost, despite a few issues.
Food and Beverage
8.06
Food and beverage options were not specifically mentioned, rated as standard for this hotel tier.
Overall Experience
8.03
Mixed reviews suggest a generally good experience but noted significant disappointment by some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:57

Property Description

Modern Amenities

This Nashville property offers a modern stay just minutes away from top attractions like Vanderbilt University and the Country Music Hall of Fame. Each room is equipped with convenient amenities such as a small refrigerator, coffee-making facilities, and a flat-screen cable TV. Guests can also enjoy free WiFi, a 24-hour business centre, a fitness centre, and billiards on site.

Dining Options

Indulge in delicious dining options at this hotel with an on-site restaurant, wine bar, 24-hour snack bar, and a 24-hour market for added convenience. Unwind with a glass of wine at the WXYZ Bar and Lounge after a day of exploring Nashville.

Prime Location

Located within a mile of attractions like the Parthenon at Centennial Park and Nissan Stadium, this hotel provides easy access to the best of Nashville. With Green Hills Mall and downtown just a short drive away, this property is the perfect choice for your Nashville getaway.

Important information:

Guests must be 21 years of age or older to check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8.1
Based on 605 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
D
Deyanira solo_traveller us
8
Not bad
Pros:

Location

Cons:

Only two beds and a shower. No refrigerator or closets, very basic. A little expensive.

2026-05-28 via Nuitee
K
Keith couple us
9
Cons:

Valle parking is $48 a night. No other options.

2026-05-26 via Nuitee
A
April solo_traveller us
8
Pros:

Location

Cons:

Needed to be updated. Our room had empty bottles of shampoo, conditioner, and body wash.

2026-05-25 via Nuitee
D
Dustin couple us
7
2026-05-24 via Nuitee
A
Amber couple us
8
2026-05-21 via Nuitee
G
Geoffrey solo_traveller us
8
2026-05-21 via Nuitee
M
McNew couple us
10
Amazing stay!
Pros:

Bed was super comfortable and we had a very large room!

Cons:

The valet service was a little pricey.

2026-05-18 via Nuitee
M
Mcclean couple us
8
2026-05-18 via Nuitee
L
lataynam2026 Family
10
Great stay
Pros:

Our stay at the Aloft was a pleasant stay. The room was clean and the staff were very helpful. Our valet guy Zain H was outstanding! Very friendly, knowledgeable great personality.

2026-05-16 via Tripadvisor
1
185jeneer Business
10
Valet and front desk are super nice
Pros:

Valet was extremely nice and did very well, Zain H was helpful and fun to talk to. The front desk was extremely nice and sweet.
My only issue is the lack of Foam pillows, feather pillows have no support.

2026-05-16 via Tripadvisor
J
jasoncC4260TR Solo travel
10
Easy, comfortable stay
Pros:

My sister was in the hospital at Vanderbilt for 2 weeks, which required me to have multiple stays in Nashville. I stayed at Aloft each time because the location was perfect, the staff was kind, the valet was prompt/friendly (Zain H.), and the hotel was very flexible to my schedule changes.

2026-05-16 via Tripadvisor
V
V5451CNmarcm Business
10
Wonderful location, wonderful staff
Pros:

Had a wonderful stay at this location. In particular with some vehicle trouble Zain H at the valet was a fantastic help. I cannot begin to articulate how happy I was to be able to find my keys once lost. Truly saved multiple trips to multiple locksmiths to get into my house, my car, my job, etc. literally saved me hundreds of dollars. The view was great and the donut shop across the street was amazing.

2026-05-16 via Tripadvisor
2
241denicel Family
4
Believe the reviews
Pros:

We stayed here because friends had booked at this hotel. After reading the reviews, we were very uncertain about staying, but decided to book anyway because of our friends. Unfortunately, believe the reviews.

The rooms had a very strong moldy smell, and it was evident there may be mold issues. The room was not clean. I pulled out the desk chair and found an entire sugar packet spilled on the seat from a previous guest. The chair itself was disgustingly dirty.

My husband used the bathroom, and his shoes were literally sticking to the floor. We ended up getting extra towels just to lay on the bathroom floor while getting ready in the morning because it felt so gross.

The staff was nice, which is the only positive thing I can say, but based on our experience, I would recommend staying somewhere else.

2026-05-09 via Tripadvisor
R
Robbi couple gb
6
Fine for the price, dont expect too much.
Pros:

Courtney checked us in and gave us some great recommendations, super friendly and star of the show.

Cons:

It is loud, doors could do with something as they have large gaps all around letting in light and sound.
Location of hotel is on a busy road, so expect car noise throughout the night.
Rooms are fine, little dated and wear and tear. But are fine for the price. AC was so loud, had to turn it off, so either bring earplugs or sleep in heat.
Parking is expensive, look at a local lot for cheaper options

2026-05-06 via Nuitee
D
David couple us
7
One night no free parking
Pros:

Pool table

Cons:

Breakfast/ lack of hot water

2026-05-04 via Nuitee
W
William solo_traveller us
7
2026-05-04 via Nuitee
A
alexrV609RL Business
8
Location/Convenience/Friendly Staff
Pros:

The staff at this hotel were very kind and welcoming. As a platinum member they gave me a very cute welcome gift. Zain H at the valet stand was very professional, timely, and helped with the bags into the car. Truly appreciate my experience overall. The only issue I had was that the WiFi was not great for the work I needed to do but that’s not really that big of a deal because I have a hotspot. I would stay again!

2026-05-02 via Tripadvisor
I
I6760MNjohni Business
10
Valet Outstanding Service
Pros:

On this review, I want to specifically acknowledge the outstanding service given by Zane, in the valet service. Clean cut, great smile and efficient in his service! Interestingly enough, the valet is the first impression when you arrive at a hotel. Thanks Zane!

2026-05-01 via Tripadvisor
A
Ashlee couple us
8
2026-04-30 via Nuitee
C
Charissa couple us
10
Pros:

Large room--lots of space for us and our 2 pups. Several restaurants within walking distance so we didn't have to retrieve the car for our one night stay. Staff very friendly.

2026-04-24 via Nuitee