Candlewood Suites Indianapolis Downtown Medical District by IHG

Hotels
•
Candlewood Suites
8.7 (518 reviews)
1152 North White River Parkway, West Drive , Indianapolis , US
+1 317-536-7700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean and spacious, apartment-style suites
Comfortable/soft beds
In-room kitchens allow self-catering
Convenient for hospital/medical district and near downtown/Indy events
Helpful and patient staff
Good value for families and extended stays
Free lobby coffee/tea, on-site parking, dog park
Cons:
No on-site breakfast reported by several guests
No pool
Construction/crane noise reported, occasional wake-ups
Some neighborhood/walkability concerns
Occasional room issues (cigarette smell in one room, missing recliner handle)
No oven in some kitchen suites
Signage/entrance confusing for at least one guest; unresolved incidental fee refund reported

Categories

Cleanliness
9.1
Repeatedly praised as very clean and spacious in multiple reviews; one mention of a faint cigarette smell in one room lowers it slightly.
Service
9
Staff repeatedly described as patient, helpful and pleasant; one guest noted an unresolved incidental fee refund but overall service was strong.
Location
8.3
Great for hospital/medical district visits and close to downtown/Indy track; several comments about limited walkability, noisy construction/crane and a less desirable neighborhood feel in spots.
Room Quality
9
Many guests praised apartment-style, spacious suites, comfy/soft beds; a few minor issues noted (missing recliner handle, sofa bed comfort, desire for an oven).
Amenities
8.4
In-room kitchens, free lobby coffee/tea, on-site parking and a dog park are positives; lacks pool and on-site breakfast for some guests.
Value for Money
9.3
Multiple guests called it great/excellent value, especially for families and extended stays who can use the kitchen to save on meals.
Food and Beverage
7.5
No on-site breakfast reported by several guests (negative); kitchen in rooms allows self-catering which mitigates this somewhat.
Overall Experience
9
Predominantly very positive overall impressions: 'great stay', 'exceeded expectations', and repeat notes of convenience for hospital visits and family stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location in Downtown Indianapolis
Located just one mile from Indiana Purdue University, Candlewood Suites Indianapolis City Centre offers comfortable suites with fully equipped kitchenettes, perfect for an extended stay.

Well-Equipped Suites for Comfort
Each suite features a spacious living area with a work desk, along with a kitchenette complete with a dishwasher and microwave. Stay connected with complimentary Wi-Fi during your stay.

Fitness and Business Amenities
Guests can maintain their fitness routine in the gym, stay productive in the business center, and even enjoy a BBQ using the hotel's facilities.

Experience the best of Indianapolis with Candlewood Suites' convenient location near attractions like the Indianapolis Zoo and Eiteljorg Museum. Book your stay now for a memorable visit.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests traveling with pets must contact the hotel prior to the date of arrival for additional details and policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 518 reviews
Cleanliness: 9.1
Service: 9
Location: 8.3
Room Quality: 9
Amenities: 8.4
Value for Money: 9.3
Food and Beverage: 7.5
Overall Experience: 9
C
Cody • couple • us
10
Great stay clean rooms and comfortable beds.
Pros:

Close to everything I was going to need to do.

Cons:

No breakfast! But I get it with having a somewhat kitchen in the rooms.

2026-10-29 • via Nuitee
S
Suzana • family_with_children • us
8
Pros:

Gostei da cozinha bem montada , da cama grande e confortável ;

Cons:

Para mim estava tudo tranquilo ; não fui a passeio mas pra tratamento de saúde ; então precisava de um lugar limpo , confortável e próximo ao hospital .

2026-10-27 • via Nuitee
W
Wittig • family_with_children • us
10
2026-10-25 • via Nuitee
A
Angela • couple • us
10
I enjoyed
Pros:

Ice comfort home feel

Cons:

No pool
No breakfast

2026-10-19 • via Nuitee
M
Michael • couple • us
7
2026-10-13 • via Nuitee
S
Shellman • solo_traveller • us
6
Pros:

Loved location. Grandson a patient at Riley Hospital.

Cons:

Handle on the recliner was missing. Awakened by drilling construction the second morning.

2026-10-13 • via Nuitee
A
Amy • solo_traveller • gb
7
Pros:

Nice apartment style room comfy bed

Cons:

Location and the huge crane and roof work going on along with location, seemed like a place people lived

2026-10-12 • via Nuitee
L
LeAnn • couple • us
9
Excellent stay
Pros:

It looks like email a little apartment. Since it was in the medical district, it would be wonderful for someone who had someone staying at the hospital.

2026-10-07 • via Nuitee
M
Marlisa • solo_traveller • us
2
2026-07-18 • via Nuitee
T
Tawana • solo_traveller • us
6
2026-07-14 • via Nuitee
P
Peter • couple • ch
3
2026-07-12 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

Room was very spacious and clean.

2026-07-12 • via Nuitee
C
Christina • solo_traveller • us
10
2026-07-12 • via Nuitee
F
Francine • couple • ca
9
2026-07-11 • via Nuitee
J
Jessica • couple • us
10
Everything was great!
Pros:

Location, close to the IU Health. I as very clean and had everything that we needed!

2026-07-10 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

The staff was so patient with the family ahead of us. They had issues with another hotel and she was so helpful. She could've showed frustration, but never did. Kudos to her!

Cons:

The smell in the room smelled like cigarette smoke. It wasnt pungent, just there.

2026-07-09 • via Nuitee
E
Emily • solo_traveller • us
7
2026-06-27 • via Nuitee
A
Alicia • solo_traveller • us
10
Pros:

Lots of room, very clean, pleasant staff!

Cons:

Location-Not a great neighborhood.

2026-06-18 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

Very clean, quiet and soft beds

Cons:

Everything was great

2026-06-15 • via Nuitee
S
SUSIE • couple • us
10
Great value for large families!
Pros:

The spaciousness of the rooms, the 2 bedroom suite was perfect for our large family. The kitchen was great for our extended stay. It allowed us to buy groceries and cook our own meals at the hotel instead of going out to eat everyday.

Cons:

I wish there was an oven in the kitchen.

2026-06-14 • via Nuitee