Crystal Inn Hotel & Suites - West Valley City

Hotels
8.6 (1253 reviews)
2254 West City Center , West Valley City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Clean rooms
Cons:
Issues with room quality
Concerns about safety
Additional pet fees not disclosed

Categories

Cleanliness
8.01
Generally clean, but concerns about maintenance and some issues mentioned.
Service
8.78
Staff was friendly and helpful, though some felt interrupted.
Location
9.02
Convenient location close to restaurants and amenities.
Room Quality
8.47
Rooms were clean and well-managed, though some discomfort noted.
Amenities
8.5
Good facilities, but issues with the pool and laundry facilities.
Value for Money
8.46
Generally good value but some concerns regarding additional fees.
Food and Beverage
9.01
Breakfast options were excellent and well-received.
Overall Experience
8.58
Mixed experiences overall, some great points but with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:02

Property Description

Convenient Amenities
This Salt Lake City area hotel offers a variety of convenient amenities including a free airport transfer service, daily breakfast buffet, and free Wi-Fi in all guest rooms.

Relaxation and Recreation
Guests can unwind in the indoor pool and hot tub or stay active in the fitness centre. The hotel also features a small grocer on-site for any last-minute needs.

Nearby Attractions
Conveniently located, the hotel is just a short drive away from the Utah Cultural Celebration Center, Downtown Salt Lake City, and the Maverick Center.

Book your stay at the Crystal Inn Hotel & Suites for a comfortable and enjoyable visit to Salt Lake City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

$100 covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1253 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
P
PNINA • couple • il
6
Pros:

יחס המנהל היה מצויין

2026-06-20 • via Nuitee
K
Kelley • couple • us
9
Would definitely stay here again.
Pros:

We were really happy with the hotel and the room. Everyone was friendly and the room was excellent.

Cons:

We were there on a Sunday, on our way home. It appeared that many of the people who were there were also anxious to get home. Unfortunately, breakfast wasn’t until 7:00 on Sunday so we all loaded our cars and waited. As a suggestion to the hotel, Perhaps on Sunday breakfast could be started at 6:30 so we could “get on the road sooner”, especially during the summer when the sun comes up about 5 am.

2026-06-19 • via Nuitee
R
Roxana-Mihaela • couple • ro
10
Sejurul a fost placut
Pros:

Mic dejun destul de slab si limitat ca optiuni

Cons:

Mic dejun destul de minimalist ca diversitate

2026-06-17 • via Nuitee
W
Weihong • couple • cn
8
不错
Pros:

离机场不远，安静，方便

Cons:

周边没什么吃饭的地方。

2026-06-16 • via Nuitee
P
Patricia • family_with_children • us
7
Good Value
Pros:

The room space

Cons:

Order property and seems like it May need some updating

2026-06-15 • via Nuitee
M
maarten • extended_group • be
8
Pros:

Ruime en propere kamer.
Ontbijt was goed.
Klein winkeltje met drinken, eten en spulletjes waar de drank niet te duur was. Geloof 1,5$ per blik.
De chips was dan wel iets aan de duurdere kant voor ongeveer 7$.
Vriendelijk personeel.
Genoeg parkeerplek en kort bij de luchthaven.
Voor ons bezoek aan Lagoon prima bereikbaar op een 30 min.

Cons:

We verbleven er 2 nachten maar er was geen housekeeping gedaan. Gelukkig krijg je 3 handdoeken.

2026-06-13 • via Nuitee
J
Joseph • couple • us
8
2026-06-12 • via Nuitee
J
Jan • solo_traveller • us
8
2026-06-10 • via Nuitee
C
Cheryl Whistler • couple • us
9
Great value, and very nice people.
Pros:

really helpful to have airport shuttle

Cons:

Great to have complete complimentary breakfast, but didn't like the coffee at all.

2026-06-09 • via Nuitee
R
Russell • family_with_children • us
9
2026-06-04 • via Nuitee
J
JMG974 • family_with_children • fr
8
BON EMPLACEMENT - PRESTATIONS DE QUALITE
Pros:

Le côté assez moderne qui ne fait pas motel mais plus hôtel. Le petit déjeuner bien complet. Les restaurants aux alentours.

Cons:

Les groupes de chinois trop bruyants qui envahissent l'établissement.

2026-06-02 • via Nuitee
B
Bowman • solo_traveller • us
8
Pleasant stay
Pros:

Location was excellent staff was great enjoyed the pool the gym and a great breafast

Cons:

didn't like that the bathroom lights and fan were outside bathroom door light disturbed my son when door was opened

2026-05-31 • via Nuitee
I
Ingrid • family_with_children • no
10
2026-05-30 • via Nuitee
R
RANG • solo_traveller • kr
9
Pros:

방이 넓고 깨끗하며 조용함
체크인 체크아웃이 빠름

Cons:

위치
침대 매트리스 가운데가 꺼져 있어서 허리가 아픔

2026-05-30 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-05-29 • via Nuitee
D
Daniele • solo_traveller • it
8
Notte a SLC
Pros:

Personale, zona tranquilla e pulizia

Cons:

Colazione molto scarsa

2026-05-25 • via Nuitee
Y
Yang • solo_traveller • us
10
2026-05-24 • via Nuitee
V
VAM • couple • au
10
Very comfortable overnighter for travelling ,easy freeway access
Pros:

Breakfast very good even mugs for tea.Good choice and hot breakfast was hot.Location was great 2 mins to freeway but no noise of freeway.Shower was great good pressure.Lovely view from our window.Very comfy beds.Good to have a microwave.Great restaurant across road and very reasonable.Lake Dekker nearby for a walk.

Cons:

Lighting in room was a little dark .

2026-05-22 • via Nuitee
B
Bianka • extended_group • de
9
2026-05-22 • via Nuitee
S
Suyun • couple • us
8
Good
Pros:

Overall location and breakfast are very good; room is clean and has enough space.

Cons:

The room we got has all the area conditioning outside our window which made it very loud.

2026-05-21 • via Nuitee