Crystal Inn Hotel & Suites - West Valley City

Hotels
8.6 (1241 reviews)
2254 West City Center , West Valley City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Clean rooms
Cons:
Issues with room quality
Concerns about safety
Additional pet fees not disclosed

Categories

Cleanliness
8.01
Generally clean, but concerns about maintenance and some issues mentioned.
Service
8.78
Staff was friendly and helpful, though some felt interrupted.
Location
9.02
Convenient location close to restaurants and amenities.
Room Quality
8.47
Rooms were clean and well-managed, though some discomfort noted.
Amenities
8.5
Good facilities, but issues with the pool and laundry facilities.
Value for Money
8.46
Generally good value but some concerns regarding additional fees.
Food and Beverage
9.01
Breakfast options were excellent and well-received.
Overall Experience
8.58
Mixed experiences overall, some great points but with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:02

Property Description

Convenient Amenities
This Salt Lake City area hotel offers a variety of convenient amenities including a free airport transfer service, daily breakfast buffet, and free Wi-Fi in all guest rooms.

Relaxation and Recreation
Guests can unwind in the indoor pool and hot tub or stay active in the fitness centre. The hotel also features a small grocer on-site for any last-minute needs.

Nearby Attractions
Conveniently located, the hotel is just a short drive away from the Utah Cultural Celebration Center, Downtown Salt Lake City, and the Maverick Center.

Book your stay at the Crystal Inn Hotel & Suites for a comfortable and enjoyable visit to Salt Lake City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

$100 covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1241 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.58
V
VAM • couple • au
10
Very comfortable overnighter for travelling ,easy freeway access
Pros:

Breakfast very good even mugs for tea.Good choice and hot breakfast was hot.Location was great 2 mins to freeway but no noise of freeway.Shower was great good pressure.Lovely view from our window.Very comfy beds.Good to have a microwave.Great restaurant across road and very reasonable.Lake Dekker nearby for a walk.

Cons:

Lighting in room was a little dark .

2026-05-22 • via Nuitee
B
Bianka • extended_group • de
9
2026-05-22 • via Nuitee
R
Rafael • couple • us
9
Pros:

desayuno bien, ubicacion exelente

2026-05-21 • via Nuitee
D
David • solo_traveller • us
10
Pros:

The breakfast was fantastic! The breakfast enchiladas was one of if not the best continental meals I've had, we didn't use the pool but it looked nice. The location is outstanding.

Cons:

Need better luggage carts with hooks

2026-05-21 • via Nuitee
S
Suyun • couple • us
8
Good
Pros:

Overall location and breakfast are very good; room is clean and has enough space.

Cons:

The room we got has all the area conditioning outside our window which made it very loud.

2026-05-21 • via Nuitee
M
Marion • family_with_children • de
9
Schöner Aufenthalt wir würden da wieder übernachten
Pros:

Ein super Frühstück mit Keramik Tellern und Bechern sowie Metall Besteck und reichlich Auswahl

Cons:

Der zimmerservice kam erst auf Aufforderung

2026-05-19 • via Nuitee
C
Chris • extended_group • us
8
Pros:

Breakfast was the best. Close to airport

2026-05-18 • via Nuitee
J
Jack • couple • us
8
Pros:

The breakfast was excellent and offered more variety than the typical hotel options of waffles and eggs. The room was also exceptionally clean and very comfortable.

We really enjoyed our stay and would definitely stay here again if we are back in the area.

2026-05-17 • via Nuitee
T
Túrabarátok • solo_traveller • hu
8
2026-05-17 • via Nuitee
M
Matteo • couple • it
8
2026-05-17 • via Nuitee
N
Nathalie • couple • fr
7
Mauvais rapport qualité prix
Pros:

Petit déjeuner correct mais pas de beurre froid et pas de fruits frais ce matin
Climatisation très efficace ainsi que vmc
Fenêtres avec moustiquaire et rideaux bien occultants

Cons:

Pas assez de produit douche, pas de ménage entre 2 nuits il a donc fallu descendre à la réception pour récupérer des serviettes propres ainsi que des gobelets.
Matelas un peu mou nous avons eu mal au dos.
Pas possible pour une personne en fauteuil roulant de s attabler à cause du pied central des tables……..
Climatisation très bruyante sans possibilité de réduire la soufflerie. Heureusement on peut faire une barrière avec les oreillers pour se protéger du vent…..lol

2026-05-15 • via Nuitee
W
Walters • solo_traveller • us
10
It was fantastic!
Pros:

Everybody was so friendly and it was comfortable

Cons:

N/a

2026-05-14 • via Nuitee
M
Magali • solo_traveller • fr
8
2026-05-11 • via Nuitee
M
Mariusz • couple • pl
9
Pros:

Swinning pool, big room, good location

2026-05-07 • via Nuitee
J
Jose • family_with_children • nl
7
Pros:

Convenient hotel featuring spacious rooms with a living area and a kitchen.

Cons:

The breakfast selection is somewhat limited, and the coffee from the machine isn’t quite to my taste; the gym is also very limited, lacking mats and dumbbells.

2026-05-06 • via Nuitee
L
Lee • couple • us
6
2026-05-01 • via Nuitee
A
Ani • solo_traveller • de
9
Tolles Hotel mit super Preis-Leistungsverhältniss
Pros:

Die Bettensind sehr bequem, für amerikanische Verhältnisse gutes Frühstück und freundliches Personal.
Preis Leistung sehr gut!
Wir kommen wieder.

2026-04-29 • via Nuitee
M
Marco • extended_group • it
8
2026-04-27 • via Nuitee
M
Mark • solo_traveller • us
9
Very good
Pros:

Great location

Cons:

Nothing

2026-04-13 • via Nuitee
M
Misty • family_with_children • us
10
2026-04-08 • via Nuitee