Crown Metropol Perth

Hotels
8.3 (5040 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.3
Based on 5040 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
B
Bredenkamp • couple • au
10
Best hotel ever, couldn’t have asked for a better staff and location!
Pros:

Staff were so nice and everything was so amazing! Will be coming back!

Cons:

Nothing!

2026-10-31 • via Nuitee
T
TRENT • family_with_children • au
8
2026-10-29 • via Nuitee
T
Taryn • family_with_children • au
9
Pros:

The pool and slides

2026-10-27 • via Nuitee
S
Sashe • extended_group • au
7
Pros:

Love the atmosphere and the location and swimmingpools

Cons:

The only thing I feel is that I pay top $ to be in a 5 star hotel and I have to ask for my bed to be made and rhe coffee cups to be replaced each day of my stay and the even if I did turn my sign on it isn't done by around 4-5 un the afternoon. I expect more from the crown. Other that that it's great

2026-10-27 • via Nuitee
A
Ashley • family_with_children • au
7
My stay at Metro ALWAYS takes away the stresses of a working day! You just enjoy the atmosphere.
Pros:

Like I was on holidays!
Just a feeling of …….im being cared for!

Cons:

Nothing!!

2026-10-26 • via Nuitee
I
Ian • couple • au
10
Pros:

Smart and big

2026-10-25 • via Nuitee
S
Samantha • family_with_children • au
6
Cons:

Check in was ment to be 3pm, we arrived early to be told the room would be about 1 hour - which was fair as we were early.
We were eventually given our room at 3.35pm without any apology which I feel was not acceptable

2026-10-25 • via Nuitee
A
anna • couple • au
10
2026-10-24 • via Nuitee
E
Ervin • couple • au
1
Way over priced and the room looked and felt dirty
Pros:

Nothing
The facilities were pretty run down
The room looked dirty all scratched up and smelled funny

2026-10-24 • via Nuitee
T
Thomas • couple • au
7
2026-10-23 • via Nuitee
J
Jeremy • family_with_children • au
8
Cons:

Big bed but not comfortable

2026-10-23 • via Nuitee
K
Krystle • family_with_children • au
9
2026-10-23 • via Nuitee
D
Daniel • family_with_children • au
10
Pros:

Everything

Cons:

Nothing

2026-10-23 • via Nuitee
B
Brian • family_with_children • th
9
2026-10-23 • via Nuitee
S
Suzy • couple • au
10
We loved our short stay at Crown Metropol, staff were attentive and friendly. We can’t wait to go back.
Pros:

Everything!

2026-10-22 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-10-22 • via Nuitee
M
Michael • couple • au
9
2026-10-21 • via Nuitee
C
Collin • couple • au
3
2026-10-21 • via Nuitee
M
Man Ying • family_with_children • au
8
2026-10-21 • via Nuitee
L
Laurence • solo_traveller • au
6
Too many extra add ons for the price
Pros:

Size and free sparkling

Cons:

Wasn’t good value for money

2026-10-21 • via Nuitee