Crown Metropol Perth

Hotels
8.3 (4967 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.3
Based on 4967 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
S
Sarah couple au
10
2026-08-29 via Nuitee
K
Kathleen solo_traveller au
8
2026-08-29 via Nuitee
S
Sarah solo_traveller au
3
2026-08-29 via Nuitee
R
Richard solo_traveller au
10
2026-08-29 via Nuitee
P
Paul couple au
9
2026-08-29 via Nuitee
D
Deborah solo_traveller au
10
Pros:

For the very 1st time we were on the top floor the view was amazing, our room was always lovely my Husband and I enjoyed the bars and the restaurants.

2026-08-29 via Nuitee
P
Paul couple au
8
2026-08-29 via Nuitee
S
Shoni solo_traveller au
9
2026-08-28 via Nuitee
S
Steve solo_traveller au
10
2026-08-28 via Nuitee
D
David solo_traveller au
1
Pros:

Nothing

Cons:

Anything

2026-08-28 via Nuitee
A
Anthony couple au
8
Ok
Cons:

Was not informed of the function in the tent outside our room when we booked.

2026-08-28 via Nuitee
S
Samantha couple au
10
So clean and spacious, luxury
Pros:

Beautiful room and environment

Cons:

Nothing

2026-08-28 via Nuitee
E
Emma solo_traveller au
5
Standards are lower than expected for the price of accommodation
Pros:

Location to the casino and optus

Cons:

Pre ordered champagne for arrival and never received even after speaking to 2 staff members.
Breakfast tray left in corridor for 36 hours. Having to request room to be made up after placing the sign on the door and alert button.

2026-08-28 via Nuitee
C
Carmela extended_group au
10
2026-08-28 via Nuitee
V
Vicky solo_traveller au
10
Pros:

Great position

2026-08-27 via Nuitee
G
Graziotti family_with_children au
5
Average
Pros:

I liked the pool area.

Cons:

Our room looked really dingy. The windows were filthy, and inside the bathroom cabinets, there was so much dust I could have written my name in it. The carpet throughout the hotel didn’t look clean, and the furniture near the elevators was frayed and just looked old and tired. The buffet was just okay, and the coffee was both cold and not very good. Definitely not what I would consider a 5-star hotel.

2026-08-27 via Nuitee
B
Blanche solo_traveller au
10
2026-08-27 via Nuitee
G
Gabriela solo_traveller au
4
loud, overpriced
Pros:

The rooms were spacious but extremely loud.

Cons:

way too expensive, wifi never worked for me, and was super loud

2026-08-27 via Nuitee
C
Christine Dann solo_traveller au
10
Pros:

Location, facilities, room size and amazing bath and staff were great

Cons:

Pillows were not comfortable in my room

2026-08-27 via Nuitee
L
lina solo_traveller au
10
Pros:

Everything

Cons:

Vallet parking to expensive. It's supposed to be complementary for costumers

2026-08-26 via Nuitee