Crown Metropol Perth

Hotels
8.3 (5040 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.3
Based on 5040 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
D
Declan • couple • au
10
2026-09-12 • via Nuitee
K
Katie • couple • au
10
2026-09-12 • via Nuitee
A
Anthony • solo_traveller • au
8
Pros:

All good

Cons:

Just a few niggles.
Battery in the safe faulty had to get the staff to replace.
Sent wrong breakfast to the room but all these sorted by staff so all ok. Will go again as we loved our time there.

2026-09-12 • via Nuitee
S
SYDNEY • extended_group • au
8
I enjoyed the stay at the Crown and stuff were Good
Pros:

The service

Cons:

expensive

2026-09-11 • via Nuitee
R
Robert • family_with_children • au
7
Nice
Pros:

Online

Cons:

Was good

2026-09-11 • via Nuitee
R
Richard • solo_traveller • au
10
2026-09-11 • via Nuitee
K
Katrina • solo_traveller • au
8
2026-09-11 • via Nuitee
M
Michelle • solo_traveller • nz
10
Pros:

Everything loved the view.

Cons:

There was nothing I didn't like

2026-09-10 • via Nuitee
M
Murphy • solo_traveller • au
1
2026-09-10 • via Nuitee
M
Matt • couple • au
9
2026-09-10 • via Nuitee
M
Megha • solo_traveller • au
10
2026-09-09 • via Nuitee
I
Ingrid • solo_traveller • au
9
2026-09-09 • via Nuitee
N
Nadia • couple • au
10
2026-09-09 • via Nuitee
J
June • extended_group • au
2
Pros:

The roomnh

Cons:

The room had a weird smell, the hair conditioner was empty and water pressure not great.

2026-09-09 • via Nuitee
L
Louise • couple • au
10
We were upgraded from Metropol, what a beautiful surprise
Pros:

Everything it is stunning

Cons:

Just the price

2026-09-09 • via Nuitee
E
Elliott • couple • au
10
Amazing as usual
2026-09-09 • via Nuitee
E
Erin • couple • au
9
2026-09-08 • via Nuitee
J
Jerome • solo_traveller • au
5
Pros:

The valet that received for checking was quick very helpful super reactif and very nice we couldntn have a better 1st impression it went downhill after that.
Room is spacious enough.
Most of the staff were nice very helpful and efficient

Cons:

We couldn't stream netflix on the Tv due to the hotel wifi using proxy or vpn. We asked reception to send an IT guy but he was of no use.
The parking is far away from the hotel lobby.
The long pillows are terrible
Room looks a bit old and outdated
There was a giant marquee outside our window for the greatest showman, it was so loud that we could hear it through our widow all WE.
On our last day when we thought we will have a quiet morning they decided to do some drills. I understand the necessity of them but it was a bad timing.
Finally the food is average but overpriced.

2026-09-08 • via Nuitee
M
Michelle • couple • au
9
2026-09-08 • via Nuitee
C
Cheryl • family_with_children • au
10
2026-09-08 • via Nuitee