Crown Metropol Perth

Hotels
8.3 (4629 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4629 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
R
Ravi • couple • au
7
2026-05-30 • via Nuitee
H
Hayriye • solo_traveller • au
10
Exceptional facilities and services
Pros:

Facilities and service

Cons:

N/A

2026-05-30 • via Nuitee
C
Christina • extended_group • au
10
Amazing stay for daughters 18th birthday
Pros:

Staff, location comfort

Cons:

Nothing

2026-05-30 • via Nuitee
A
aswini • couple • au
8
2026-05-30 • via Nuitee
P
Pammy • family_with_children • au
8
2026-05-30 • via Nuitee
A
Amy • couple • au
10
2026-05-28 • via Nuitee
N
Nathan • family_with_children • au
3
Not good enough for $450 + per night
Pros:

Room clean

Cons:

Noisy no cleaning for 3 days had to move rooms

2026-05-28 • via Nuitee
R
Ro • solo_traveller • ie
10
Pros:

Everything

2026-05-27 • via Nuitee
M
Michelle • solo_traveller • au
8
Great nights sleep didn’t use any of the facilities unfortunately
Pros:

Convenient for the evening as we had a function

Cons:

NA

2026-05-27 • via Nuitee
E
Emily • solo_traveller • au
10
Pros:

Classy. Fun little gifts with the room- chocolate and scent. Close to Optus Stadium.
So many restaurants and places to eat and drink.

2026-05-27 • via Nuitee
S
Sebastian • couple • au
10
It made an anniversary very memorable. Will be coming back.
Pros:

Very convenient at a high caliber. Drinks available via personal bar, restaurants, bars etc. Same with food at varying price ranges. General facilities like gym, pool, spa are easily accessible and of good quality. Amazing service from hotel staff, to restaurant staff and more. A well rounded experience.

Cons:

Nothing.

2026-05-27 • via Nuitee
D
Dean • couple • au
9
Very good and staff at Concierge were amazing
Pros:

Room was excellent and clean

Cons:

NIL

2026-05-27 • via Nuitee
M
Maddison • solo_traveller • au
8
2026-05-26 • via Nuitee
P
Patrick • couple • ie
8
Lovely hotel and really enjoyed the theatre in situ
Pros:

Excellent hotel and facilities

Cons:

Hard to get booking in restaurants

2026-05-26 • via Nuitee
P
pauline • couple • au
7
Pros:

Bed was comfy but for the price I would’ve liked a city view room.

Cons:

The pillows were hard and uncomfortable and the towels were hard and not soft and fluffy and the soap dispenser over the bath was leaking

2026-05-26 • via Nuitee
J
Jo-Anne • solo_traveller • au
10
Pros:

Fantastuc

2026-05-26 • via Nuitee
A
AC84 • couple • au
8
2026-05-25 • via Nuitee
M
Michelle • extended_group • au
10
Would definitely stay in this hotel again, great rooms, value for money, fantastic restaurants
Pros:

Great location, rooms very spacious and modern

Cons:

The pokies haha

2026-05-25 • via Nuitee
D
dinardo • couple • au
9
2026-05-25 • via Nuitee
N
Nadia • solo_traveller • au
8
2026-05-25 • via Nuitee