Crown Metropol Perth

Hotels
8.3 (4773 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au
+61893628888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced drinks and food
Service delays
Pool area understaffed

Categories

Cleanliness
8.19
Some complaints about food handling and service indicate areas for improvement.
Service
8.66
Staff were generally mentioned to be friendly and accommodating.
Location
8.7
Good location cited in reviews, convenient for family activities.
Room Quality
8.65
Many reviews indicated rooms were comfortable and well-maintained.
Amenities
8.18
Pool area appreciated, but some amenities were judged to be overpriced.
Value for Money
7.64
Several comments on overpriced services lead to lower satisfaction.
Food and Beverage
7.69
Several complaints about food quality and service speed.
Overall Experience
8.66
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:55

Property Description

Stunning Riverside Location
Experience luxury at Crown Metropol Perth, located on the picturesque Swan River with breathtaking views of the city skyline. Just a short drive from the airport and city center, convenience meets elegance at our doorstep.

Luxurious Amenities
Indulge in our well-appointed guest rooms featuring executive desks and private bathrooms. Unwind by the pool, try your luck at the 24-hour casino, or catch a show at the on-site theatre. Treat your taste buds at renowned dining spots like Neil Perry’s Rockpool Bar and Grill.

Wellness and Leisure
Stay active at our state-of-the-art fitness center or relax by the poolside on comfortable sun loungers. Whether you seek relaxation or excitement, Crown Metropol Perth offers the perfect blend of leisure and entertainment.

Book your stay now at Crown Metropol Perth for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4773 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
L
Luke • couple • au
7
2026-07-04 • via Nuitee
D
Daniel • couple • au
6
Pros:

Good location to walk to Optus stadium as we were there to watch the football on Friday night.

Cons:

The rooms are in need of an up grade. Carpets had stains on them the sink in the bathroom was peeling away due to age. The shower floor you could tell was old with the tiles had cracking around the edges. Apart from that the room size was nice and big screen tv. Bed was a little too hard for our liking.

2026-07-04 • via Nuitee
B
Brian • couple • au
9
2026-07-04 • via Nuitee
G
Gayle • solo_traveller • au
5
Just a little bit disappointed especially the stay was for my birthday
Pros:

Nice location

Cons:

The furniture armrests was dirty
The room obviously was not cleaned properly
There was off cut nails on the floor
Dirty carpet not vacuumed
There was a cup missing and no tea spoons
Not enough pillows
Only one set of tooth brush
Looks like somebody stayed there and nothing was replaced
Very limited cleaning

2026-07-04 • via Nuitee
V
Vanessa • family_with_children • au
8
Great stay thank you
Pros:

Location and view

Cons:

Is aging but we still love it.

2026-07-04 • via Nuitee
K
Kearney • couple • au
10
2026-07-03 • via Nuitee
R
Rachael • couple • au
8
Pros:

Clean big modern rooms

Cons:

Need a proper door on the toilet

2026-07-03 • via Nuitee
L
Lyn • solo_traveller • au
9
Pros:

Convenient for the show and nice buffet

Cons:

Was given the wrong room key , and walked in on someone in the room, abit embarrassing

2026-07-03 • via Nuitee
F
francis • solo_traveller • au
8
Always good at Crown Metropole, easy access to everywhere I need to go. Service is great.
Pros:

Location and bed comfort

Cons:

Towels had holes in them and just seem old - worn out.

2026-07-02 • via Nuitee
E
Ella • couple • au
4
2026-07-02 • via Nuitee
J
Janelle • couple • au
8
Overall very good.
Pros:

Great views

Cons:

Room service breakfast was terrible. Tasteless and very overpriced for the lack of quality.

2026-07-01 • via Nuitee
K
Kris • couple • au
8
2026-07-01 • via Nuitee
S
SY • family_with_children • au
7
2026-07-01 • via Nuitee
B
Barry • couple • au
8
2026-07-01 • via Nuitee
J
Jennifer • family_with_children • au
10
2026-06-29 • via Nuitee
L
Lee • couple • au
8
2026-06-29 • via Nuitee
M
Malcolm • extended_group • au
9
fantastic
Pros:

From check in to check out, everything went really well. Staff were very good

Cons:

nothing

2026-06-29 • via Nuitee
J
Joanne • extended_group • au
7
Very pleasant
Pros:

Location to event for the night

Cons:

Windows need regular cleaning, and a false fire alarm went off waking us up.

2026-06-29 • via Nuitee
A
Ashlyn • family_with_children • au
10
2026-06-29 • via Nuitee
E
Emma Jo • solo_traveller • au
8
Nice stay
Pros:

Food, lots of restaurants

Cons:

Parking, room value, amenities included weren't nice, no milk, coffee wasn't good.

2026-06-29 • via Nuitee