Candlewood Suites Owasso by IHG

Hotels
•
Candlewood Suites
8.2 (158 reviews)
11699 East 96th Street North , Owasso , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff (manager/reception moved guests and ensured AC worked)
Great location / easy access
Clean rooms reported
Quick resolution when problems were reported (room changes)
Cons:
HVAC/AC failures and noisy refrigerator affecting comfort
Minimal room supplies (coffee/towels) and lack of chair/accessibility in some rooms
Incorrect room/bed assignments and third‑party booking/payment confusion
Noise from other guests and lack of quiet hours

Categories

Cleanliness
9
Room was noted as clean and the grounds were described as well kept compared with prior stays; overall cleanliness reported positively.
Service
9.3
Staff repeatedly praised: manager and reception were accommodating (quick room moves, ensured AC worked) and employees described as very nice.
Location
9.3
Location described as great with easy access; repeatedly cited as a reason the guest stays in the area.
Room Quality
7
Multiple room issues reported (HVAC/AC failure, noisy refrigerator, incorrect bed configurations, lack of chair in one room) that negatively impacted comfort.
Amenities
7
Amenities fell short in several reports: noisy refrigerator, minimal supplies (coffee/towels), and accessibility/room furnishing issues.
Value for Money
8.2
Not directly mentioned in reviews; assigned target overall rating as representative of typical value for this hotel tier.
Food and Beverage
8.2
Not mentioned in the reviews; assigned target overall rating as representative of typical offering.
Overall Experience
7.6
Mixed experience: strong positives around staff and location but recurring room, booking and disturbance issues left the guest disappointed and uncertain about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:10

Property Description

Modern Suites with Fully Equipped Kitchen
Experience the convenience of our all-suite hotel featuring fully equipped kitchens in every room, perfect for short or extended stays. Enjoy free Wi-Fi and entertainment with a 32-inch flat-screen TV and complimentary movie rentals.

Convenient Amenities and Services
Indulge in our BBQ facilities and outdoor pavilion for dining, or grab snacks and drinks from our on-site convenience store. Stay active in our 24-hour fitness room, catch up on work in the business center, and keep your wardrobe fresh with free laundry services.

Nearby Attractions and Accessibility
Explore nearby attractions like the Tulsa Zoo and Hard Rock Casino, both just a short drive away. With Downtown Owasso within 2.5 miles and Tulsa International Airport 15 minutes away, our location offers both convenience and leisure. Book your stay at Candlewood Suites Owasso now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUL

Location

Guest Reviews

8.2
Based on 158 reviews
Cleanliness: 9
Service: 9.3
Location: 9.3
Room Quality: 7
Amenities: 7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.6
C
Crystal Essig • solo_traveller • us
10
2026-09-18 • via Nuitee
E
Ezell • couple • us
10
2026-09-17 • via Nuitee
H
Harold • couple • us
8
2026-06-09 • via Nuitee
J
Jean • solo_traveller • us
6
Something has changed…this visit disappointing
Pros:

I travel to the area for 2-4 days a month. When my favorite Airbnb is booked I usually stay here. It’s a Great location and extremely friendly staff. I’ve stayed 3-4 times in the past. The first room had an hvac issue. The manager on duty was very accommodating and moved me quickly to another room.

Cons:

I felt like the grounds outside were very nice kept vs the previous times I’ve stayed. The refrigerator made a lot of noise and the supplies were minimal (coffee/towels). I was disappointed as I’ve stayed before and everything was great. I couldn’t pinpoint it, but something has changed. I don’t know if I’ll stay again.

2026-05-08 • via Nuitee
S
Sara • family_with_children • us
5
The stay was brief so we did not have a bad experience. Just make some minor changes
Pros:

We stopped to sleep so we were not there very long. The room was clean. The room we booked (with 2 beds) ac did not work when we got there the receptionist moved us to another room (with 1 bed) and stayed to make sure the ac worked so that was very nice.

Cons:

after the ac in the first room did not work and we were moved to the next room there was a family with kids that was walking around outside banging on the windows I informed the receptionists of this. Then running up and down the hallways at 9 oclock at night. I wish that the hotel had quiet hours.

2026-04-28 • via Nuitee
B
Brad • solo_traveller • us
9
2026-04-27 • via Nuitee
P
Parnell • family_with_children • us
7
Cons:

There was no chair to set in. It could have been because it was a handicapped room.

2026-04-06 • via Nuitee
C
Cayla • couple • us
10
2026-03-09 • via Nuitee
C
C • couple • us
7
Nice hotel- confusion with third party booking.
Pros:

Easy access and employees were very nice.

Cons:

The correct information was not shared between Booking and the hotel. They had no record that I had already paid and pressed to have me pay again. Fortunately I could pull up proof that it was paid and then the hotel agreed. Also, I booked an accessible room which we were not given and there wasn’t one available. The other room was supposed to be two double beds and both rooms we were given had one bed each. Sleeping was very tight and uncomfortable. I have no way of knowing if this was an issue with the hotel or with Booking. I have used Booking for years and this has never happened before.

2026-02-14 • via Nuitee
K
Kyle • solo_traveller • us
10
Awesome experience and definitely recommend.
Pros:

Fanciest room I’ve ever stayed in. Will definitely consider Candlewood Suites in the future.

Cons:

Couldn’t stay longer than one night. Lol.

2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
10
Not the best looking hotel but the beds are comfortable and the water pressure is good
Pros:

Great location to shopping and restaurants

Cons:

Needs a remodel in a serious way-carpet, paint, elevator floor

2025-12-19 • via Nuitee
K
Kade • family_with_children • us
10
2025-12-08 • via Nuitee
M
Micah • couple • us
10
2025-11-16 • via Nuitee
C
Cruise Meme • family_with_children • us
10
2025-11-10 • via Nuitee
J
Jennifer • extended_group • us
9
2025-11-10 • via Nuitee
T
tina • solo_traveller • us
1
2025-10-31 • via Nuitee
C
Carole
10
Pros:

I did not have any concerns or problems.

2025-10-10 • via Nuitee
K
Kade • family_with_children • us
10
2025-09-30 • via Nuitee
M
Melanie • family
8
Pros:

Loved having a kitchen

2025-09-23 • via Nuitee
D
Dennison • couple • us
6
Pros:

Our room was just right around the corner from the desk, and the room was cool when we walked in.

Cons:

The t.v. was small and out dated the dish box was mounted to the back of the TV. I used the usb cable from yhe tv and hooked up my Xbox making the dish non functioning. The shower although stated a handicap room and had a seat was no wider than a normal tub and the shower head was a cheap hose spray nozzle.

2025-09-14 • via Nuitee