Staybridge Suites London by IHG

Hotels
•
Staybridge Suites
8.6 (583 reviews)
824 Exeter Road , London , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great staff
Comfy bed
Good location
Clean rooms
Cons:
Cold pool
Issues with bedding
Lack of adequate towels

Categories

Cleanliness
8.15
Many reviews mention cleanliness positively, but a few issues with the sofa and bedding were noted.
Service
9.15
Staff received consistent praise for being friendly and helpful.
Location
9.15
Multiple guests highlighted the great location as a major pro.
Room Quality
8.65
Most reviews mention comfortable beds and spacious rooms, with a few complaints about bedding and comfort.
Amenities
8.15
The pool was mentioned as too cold, impacting the perceived value of amenities.
Value for Money
8.15
Some guests felt the price was high compared to the experience.
Food and Beverage
8.65
Breakfast received positive feedback for variety and quality.
Overall Experience
8.75
Overall positive sentiment with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:44

Property Description

Luxurious All-Suite Accommodations
Experience the convenience of full kitchens in every suite, along with a 37-inch LCD TV and complimentary high-speed internet.

Dining and Entertainment
Enjoy a unique dining experience with an Attendant Served Buffet to go, as well as complimentary Light Dinner Bites on select evenings. Unwind in the Theatre Room or grab snacks from the 24-hour convenience store.

Recreational Amenities
Stay active with access to a fitness room, outdoor putting green, and barbecue facilities. Explore nearby attractions like Budweiser Gardens and Western Fair Raceway/Casino, both just a short distance away.

Book your stay at Staybridge Suites London today for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.

Please note that renovations will start at this hotel on August 28th, 2017, and last for 3 months. Guests may experience light disturbances.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 583 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
K
Karen • solo_traveller • ca
10
2026-05-22 • via Nuitee
M
Michael • solo_traveller • ca
8
Nice
Pros:

Breakfast not very good!
Location good

Cons:

Real hash browns and real eggs would be nice!

2026-05-17 • via Nuitee
Сальникова • solo_traveller • ca
9
2026-05-14 • via Nuitee
D
Davis • solo_traveller • ca
4
2026-05-11 • via Nuitee
M
Math Simon • solo_traveller • ca
8
Cons:

Breakfast

2026-05-03 • via Nuitee
T
Tyler • solo_traveller • ca
8
2026-04-29 • via Nuitee
S
Slawomir • couple • ca
9
2026-04-25 • via Nuitee
J
Jodi • extended_group • ca
10
Excellent!
Pros:

The suite with kitchenette was perfect for our stay. It had everything we needed and more.

Cons:

Nothing

2026-04-23 • via Nuitee
L
L J. • couple • ca
4
Decent , nothing special
Pros:

Place was clean however compare to other stay bridges, London's price is overpriced. Received king suite for husband's hotel and priced up too much. We went to Guelph staybridge not only did they offer more than just a cheap water bottle at the front desk but there was make up wipes, paper towels not just tissues , dishes and cups, an oven, and even complimentary snacks ... Guelph was cheaper. Just goes to show what's given is more a business gain (in this case saving money) as oppose to excellent customer service.. wouldn't recommend paying into a king suite in London

2026-04-23 • via Nuitee
L
Little • family_with_children • ca
9
Clean, comfortable and safe.
Pros:

2 room suites with King beds ensuite and living/kitchen area was ideal. Clean rooms and comfortable bed.

Cons:

Staff were lovely. Easy check in and pool was great for kids.

2026-04-21 • via Nuitee
N
Natalie • family_with_children • ca
10
2026-04-18 • via Nuitee
M
McGoldrick • solo_traveller • ca
10
Fantastic place.
Pros:

Quiet, clean, beds were so comfy, staff were so attentive and friendly. Would definitely stay again and will recommend 👌.

Cons:

I liked everything, I have zero complaints.

2026-04-17 • via Nuitee
E
E2260KLlisaa • Business
10
Good stay
Pros:

All in good stay. Front desk was really accommodating. Rooms were clean and spacious. We did not get time to use the pool or gym. Evening reception was the best thing in our stay. Staff in the evening J was really good. Breakfast was good. We really liked it

2026-04-15 • via Tripadvisor
V
VICTORIA • couple • ca
10
2026-04-08 • via Nuitee
C
Carolyn • couple • ca
8
Convenient, clean, friendly- great for our dog!
Pros:

Great space! Friendly staff

Cons:

Breakfast was a bit underwhelming

2026-04-07 • via Nuitee
B
Bruce • family_with_children • ca
10
2026-04-02 • via Nuitee
L
Lorna • couple • ca
8
Were to here for just one overnight. I’m not sure i would be comfortable after a few nights.
Pros:

Yes

Cons:

The breakfast area was very disjointed.

2026-04-02 • via Nuitee
C
Corrie • couple • ca
10
2026-03-26 • via Nuitee
B
Braedon • family_with_children • ca
8
2026-03-26 • via Nuitee
A
Amanda • family_with_children • ca
10
2026-03-26 • via Nuitee