Staybridge Suites San Antonio Downtown Convention Center by IHG

Hotels
•
Staybridge Suites
9.4 (720 reviews)
123 Hoefgen , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Noise from nearby venues
Breakfast quality

Categories

Cleanliness
9.3
Many reviews highlighted the cleanliness of the rooms and hotel.
Service
9.8
Several reviews praised the staff's kindness and customer service.
Location
9.7
The hotel's proximity to the convention center and attractions was frequently mentioned.
Room Quality
9.3
Rooms were described as spacious and comfortable in multiple reviews.
Amenities
9.3
The availability of amenities like breakfast and social hour received positive feedback.
Value for Money
9.3
The overall quality and experience suggested good value.
Food and Beverage
8.8
Breakfast received mixed reviews, impacting its score.
Overall Experience
9.7
Overall experiences were highly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Luxurious Accommodations
Indulge in comfort with flat-screen TVs, DVD players, and spacious seating areas in our rooms. Enjoy the convenience of private bathrooms and complimentary WiFi during your stay.

Top-Notch Amenities
Take advantage of our 24-hour fitness center, business facilities, and meeting spaces. Our outdoor pool and barbecue area offer the perfect setting to unwind after a busy day exploring downtown San Antonio.

Prime Location
Located in the heart of downtown, we are just steps away from the Alamodome and Tower of the Americas. With easy access to San Antonio International Airport, Staybridge Suites is the ideal choice for both leisure and business travelers.

Book your stay at Staybridge Suites San Antonio Downtown Convention Center now to experience the perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 720 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.7
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.7
E
Elizabeth • solo_traveller • us
10
Pros:

Perfect area.
Great staff and breakfast was delicious😋

2026-05-26 • via Nuitee
A
Alejandra Santillan • solo_traveller • mx
10
Great location, just close enough to river walk.
Pros:

Super friendly staff, great breakfast. Spacious room and very clean.

Cons:

Paid parking, should be free for guests.

2026-05-25 • via Nuitee
S
Shultz • couple • us
10
2026-05-24 • via Nuitee
E
Ed • solo_traveller • us
7
Pros:

Location

Cons:

AC extremely noise
Only one elevaror working

2026-05-20 • via Nuitee
R
Richard • solo_traveller • us
8
Pros:

It was clean and the staff was very nice.

Cons:

Parking was expensive.

2026-05-20 • via Nuitee
M
Monica • couple • us
10
Great place!
Pros:

The property was very clean and close to The RIVERWALK! There is free parking for handicapped but $20 per day for non handicapped. There were plenty of electric scooters and electric bikes right outside of property doors!

Cons:

If I had not had my handicap sticker, I would've been upset about the walk to the parking lot that looks a lil scary if I had to walk to my car at night.

2026-05-19 • via Nuitee
K
Kowalski • couple • us
8
Beautiful hotel, with caring staff.
Pros:

Clean, nice friendly staff, good breakfast

Cons:

Air conditioning leaked on baggage, no baggage stands to put suitcase on. Handicapped parking had no cover, so birds deposited on our car. But hotel staff was able to satisfy us with extra points on our our hotel card. Very much appreciated.

2026-05-14 • via Nuitee
R
Rene Gustavo • family_with_children • mx
10
SUPER ESTUPENDO HOTEL CENTRICO CERCA DE TODO
Pros:

TODO EL HOTEL ESTA EXCELENTE, TODOOO, HABITACIONES, UBICACION, INSTALACIONES, CAMAS, DESAYUNOC CHECK INN, ETC.

Cons:

NO DEBERIAN COBRAR PARKING ADICIONAL POR HOSPEDARTE EN EL HOTEL, Y SOLO OTRA SUGERENCIA PERSONAL SENCILLA, DIGANLE AL CHEF QUE TENGA MAS VARIEDAD Y LE PONGA MAS SABOR AL DESAYUNO CALIENTE, NO TIENE SABOR LA COMIDA. FUERA DE ALLI TODO ESTA AL 100.

2026-05-06 • via Nuitee
D
Denis • family_with_children • us
8
Good value
Pros:

Nice room size. And location

2026-05-03 • via Nuitee
M
Mikel • extended_group • es
10
Buen hotel junto al river walk
Pros:

Alojamiento muy céntrico con gym y piscina de verano. Buen desayuno

Cons:

Nada

2026-05-02 • via Nuitee
S
Segura • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Melissa • solo_traveller • us
8
2026-04-25 • via Nuitee
V
Veronica • family_with_children • us
10
2026-04-24 • via Nuitee
S
Sayed • solo_traveller • eg
10
2026-04-22 • via Nuitee
P
Pam • extended_group • us
10
Great location, friendly staff, smart room design with more space than usual.
Pros:

The staff was very friendly. The layout of the room (separate living room/kitchen) is brilliant. The property is very close to the convention center and stadium.

Cons:

Any room near the elevators will be noisy. I know it would be a huge expense but the parent company should strongly consider changing out the mechanics of the two elevators. Truly, we've been in hundreds of hotels over the past three decades and these win the prize for noisiest. Ask to stay in the furtherest rooms away and you'll be fine.

2026-04-21 • via Nuitee
K
Keya • solo_traveller • us
9
Pros:

The staff was great, breakfast was good and the facilities are really clean. Stay everytime I come to San Antonio.

Cons:

Nothing

2026-04-21 • via Nuitee
D
Demetra • couple • us
7
2026-04-19 • via Nuitee
V
Victor Joel • solo_traveller • mx
10
2026-04-18 • via Nuitee
N
Natalie • family_with_children • us
10
2026-04-17 • via Nuitee
M
Mario • couple • us
7
2026-04-10 • via Nuitee