Staybridge Suites Chattanooga-Hamilton Place by IHG

Hotels
Staybridge Suites
9 (1031 reviews)
7015 Shallowford Road , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Delicious breakfast
Comfy beds
Nice area
Friendly staff
Good room setup
Cons:
Inconsistent service at front desk
Outdated bathroom
Breakfast quality issues
Billing issues noted
Elevator problems

Categories

Cleanliness
8.46
Generally clean with some minor issues noted in reviews.
Service
9.43
Most interactions with staff were positive, though there was one negative experience mentioned.
Location
9.47
Positive comments regarding the location for family and business stays.
Room Quality
9.42
Positive feedback on room setup and quality, with minor issues mentioned.
Amenities
9.45
Great amenities including kitchen setup and pool, but some items could be updated.
Value for Money
8.41
Generally good value, though some guests expressed dissatisfaction with specific services.
Food and Beverage
8.46
Mixed feedback on breakfast quality with some mentions of dissatisfaction.
Overall Experience
8.93
Overall positive experience with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:56

Property Description

Luxurious All-Suite Hotel in Chattanooga, Tennessee

Convenient Location and Amenities
Located minutes from Chattanooga Metropolitan Airport and Hamilton Place Mall, Staybridge Suites Chattanooga-Hamilton offers a free hot breakfast buffet and Wi-Fi. Guest suites feature fully equipped kitchens, living areas with flat-screen TVs and DVD players.

Leisure and Fitness Facilities
Guests can enjoy the indoor pool, 24-hour fitness center, free laundry facilities, and outdoor courtyard with barbecue grills.

Nearby Attractions
Explore the Creative Discovery Museum and visit the nearby Volkswagen plant during your stay at Staybridge Suites Chattanooga-Hamilton.

Book now for a luxurious and convenient stay in Chattanooga!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the hotel guest rooms will be undergoing renovations from 1 December 2017 - 31 March 2018. The property apologizes for any inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1031 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.93
K
Kati family_with_children us
10
Very clean and safe. We really enjoyed how big the room was.
Pros:

Very clean

Cons:

Nothing

2026-05-29 via Nuitee
M
Motley family_with_children us
1
A Guest's Worst Nightmare!!!
Pros:

What was there to like. Had never experienced the type of treatment visiting somewhere from out of town before. I was there in Tennessee for the first time on Spring Break and from that horrible experience it makes me never want to visit the state of Tennessee again.

Cons:

We were double charged for a 1 night stay. Staff and especially the manager there was rude and unprofessional when we complained about the condition of the room being nasty with uncomfortable beds and that fact that I was overcharged. She lied and claimed we were irate and yelled at her and called the Tennessee Police Department on us and had us escorted off of the property instead taking accountability for their mistake and making right we were treated unfair and humiliated by the property manager there. She even addressed me as a girl and I am a grown 44 year old woman.

2026-05-26 via Nuitee
K
Katina solo_traveller us
9
Pros:

Good location...near a lot of restaurants, clean and the staff was very nice. Parking lot is small and caused a little inconvenience with finding a good parking spot but the hotel offered to reimburse the guest if they had to park in the paid parking area.

2026-05-23 via Nuitee
D
Donna couple us
10
2026-05-14 via Nuitee
K
Kelley couple us
10
2026-05-11 via Nuitee
P
patrick solo_traveller us
8
2026-05-03 via Nuitee
G
gibson solo_traveller us
10
2026-05-01 via Nuitee
T
Thomas family_with_children us
8
Pros:

Very clean

Cons:

Fold out couch bed was not comfortable.

2026-04-30 via Nuitee
L
Lisa couple us
10
Great visit, we’ll be back!
Pros:

Everyone was so nice. Our room was spacious. The bathroom was a bit tight with the toilet and door. The bed was amazing. We slept great, never felt each other move at all.

Cons:

Nothing

2026-04-28 via Nuitee
Y
Yadianis family_with_children us
6
Pros:

They canceled because they didnt had any rooms available

2026-04-27 via Nuitee
M
Maria family_with_children us
8
Pros:

The staff were nice and the rooms and facilities were clean

Cons:

Breakfast could have been a little better. Can’t complain since it’s free and included, but just note it’s rotated between the same two items.

2026-04-21 via Nuitee
K
Kimberly family_with_children us
10
2026-04-19 via Nuitee
J
John family_with_children us
4
Pros:

Decently clean and location right off the interstate was convenient

Cons:

Did not feel safe in parking lot. Bathrooms in rooms
need updated. Rooms were tiny and beds did not seem like queen sizes. Breakfast was a mess with lots of items out, no silverware, etc

2026-04-08 via Nuitee
C
Carla family_with_children us
8
2026-04-07 via Nuitee
B
Brandi family_with_children us
7
Pros:

Location was great!

Cons:

The bathrooms aren’t updated at all

2026-04-04 via Nuitee
B
Brandon family_with_children us
1
Pros:

I didn't like anything about the place at all!

Cons:

The place had an odor from the time we walked in but when we walked in our room the smell was horrible. The manager brought us keys to a room right above the room we were in and it was just as bad. Rooms were not clean, furniture was filthy and the odor was absolutely horrible! We got our stuff back in the car, went to the front Desk where they were very nice about it and did not charge us. We went to Holiday Inn and Suites downtown and it was amazing there for almost the same price.

2026-04-03 via Nuitee
J
Jessica family_with_children us
10
2026-04-02 via Nuitee
T
Taylor family_with_children us
5
Breakfast was ok. It was very busy when we visited so hard to move around in the small breakfast area.
Pros:

It’s close to a lot of food places.

Cons:

It had an awful smell in the room. The stairways were gross smelling & carpet was all stained up.

2026-04-01 via Nuitee
A
Atoya family_with_children us
9
Pros:

Close to eating places and shopping malls

Cons:

Elevator to slow. Needs two wafer makers.

2026-03-24 via Nuitee
A
Andrew family_with_children us
10
2026-03-22 via Nuitee