Staybridge Suites Chesapeake-Virginia Beach by IHG

Hotels
•
Staybridge Suites
8.5 (364 reviews)
709 Woodlake Drive , Chesapeake , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean (many mentions)
Friendly and helpful staff
Complimentary laundry (washers/dryers)
Hot tub and pool
Great/convenient location
Comfortable beds and spacious suites
Large parking lot
Free breakfast / social hour
Full-sized fridge in room
Cons:
Dirty bathtub with hair reported
Slippery / worn bathtub surface
Elevator out of service
Card double-charged (billing issue)
Bad odor in one room
Leak in ceiling (dripping at night)
No sheets for sleeper sofa
Towel shortage (temporary)
Rude breakfast staff reported
Pool hours restricted for families (not posted)

Categories

Cleanliness
8
Many guests praised the hotel as exceptionally clean (lobby and rooms), but several reports note cleanliness lapses: hair in bathtub, bad odor in one room, towel shortages, an uncleansed room for a stay, and a ceiling leak — overall mixed but leaning positive.
Service
9.5
Service is frequently singled out as a strong point: friendly, welcoming, responsive staff, easy check-in/out and helpful reception; a few mentions of rude breakfast staff are isolated compared with generally excellent service.
Location
9
Location is repeatedly described as convenient — close to highway, stores, easy access, lots of parking and suitable for return visits and trips.
Room Quality
7.5
Rooms are often described as comfortable and spacious with comfy beds, but issues include worn/slippery bathtubs, small dated bathrooms, bad odors in at least one room, lack of sheets for sleeper sofa and a ceiling leak — mixed room quality.
Amenities
9
Amenities are well-regarded: complimentary laundry, hot tub, pool, full-sized fridge, large parking and social hour are positives; minor negatives include pool hours not communicated and single thermostat for two rooms.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
7
Mixed feedback: some guests enjoyed a great breakfast and social hour, while others criticized breakfast food quality (eggs/sausage) and encountered rude breakfast staff — inconsistent F&B experience.
Overall Experience
9.5
Overall stays are positive for many guests (clean, comfortable, friendly staff, good amenities) and several say they will return, though notable negative incidents (billing double-charge, cleanliness lapses, rude breakfast staff) temper some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Spacious Suites with Kitchenettes
Staybridge Suites Chesapeake - Virginia Beach offers apartment-style suites with fully equipped kitchens, perfect for an extended stay or a quick getaway.

Relaxation and Fitness Amenities
Guests can unwind in the indoor pool or stay active at the on-site fitness centre during their stay.

Complimentary Meals and Socials
Start your day with a free buffet breakfast and enjoy weekday evening receptions with beverages and light meals.

Book your stay at Staybridge Suites Chesapeake - Virginia Beach for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

Please note: guests must be 21 years of age or older to check in to this hotel.

Our Pool and Spa areas will be closed effective immediately for renovations through end of June 2023Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 364 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 9.5
R
Rhonda • family_with_children • us
10
Pros:

Very clean, great staff, excellent facilities, free laundry facilities. Great breakfast, social hour. Pleasant stay !

2026-10-19 • via Nuitee
A
alison • couple • gb
10
Wonderful stay super friendly lovely staff here very clean and comfy was great. Thank you .
Pros:

So friendly so clean lovely staff excellent this is my third time here - wonderful !

Cons:

Nothing it was great

2026-10-18 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-09-17 • via Nuitee
P
Pamela • solo_traveller • us
6
Pros:

Stayed one night, which was okay. Just nasty bathroom and tub upon arrival and elevator not working

Cons:

Only one elevator worked. My bath tub had pubic hair and regular length hair in it.
They double charged my card with their new system!

2026-09-14 • via Nuitee
A
Anita • couple • us
9
Great location close to my purpose. Clean property. Friendly staff.
Cons:

My only concern is the bathtub is very slippery. It was a concern. The tub was a little worn, which is fine. It was clean, but it is very slippery and could be the cause of an accidental fall

2026-09-11 • via Nuitee
M
Morgan • family_with_children • us
8
Bad Mel in room
Pros:

Fast easy check in the check out at noon was great from a long distance trip.

Cons:

That room had a very bad odor,

2026-08-25 • via Nuitee
A
Ashley • family_with_children • us
10
Came for a football trip, and will return
Pros:

Everything easy access to the highway, stores, customer services, large parking lot

2026-08-20 • via Nuitee
5
520shantec • Family
10
Amazing as always
Pros:

Amazing stay as always! Wonderful staff and great service!

2026-08-08 • via Tripadvisor
G
GrandTour176198 • Family
10
Cleanliness top of the line.
Pros:

I had a wonderful stay at this hotel. The property was exceptionally clean, and every area—from the lobby to the room—was well maintained. The staff was incredibly friendly, welcoming, and always willing to help with a smile. Their excellent customer service made me feel valued throughout my stay. I would definitely recommend this hotel to anyone looking for a comfortable, clean, and welcoming place to stay, and I look forward to returning in the future.

2026-08-03 • via Tripadvisor
M
Mary • family_with_children • us
7
Location good. Pool hours end early for families for an adult only
Pros:

Location

Cons:

The pool hours are not posted in the listing. They only allow adults in pool area from 8-10 pm. Which we did not know until we arrived with our kids.

2026-07-24 • via Nuitee
L
lisa • extended_group • us
8
Pros:

Full sized fridge was what we needed. The kitchen was clean and useful
Pool and hot tub were nice to use.

Cons:

No sheets for the sleeper sofa in the room. Only one thermostat for 2 rooms

2026-07-22 • via Nuitee
N
Nathan • couple • us
8
2026-07-13 • via Nuitee
C
Candace • family_with_children • us
8
Well appointed stay for a quick trip, very pleased!
Pros:

The staff was awesome, super helpful when they were needed, and very responsive. Love the free wash and dryers for guest!

Cons:

The breakfast could have been better, the egg and pork sausage options were not the best. Also I recommend that you fill the coffee machines throughout the day and leave the soda machine on all day instead of cutting off after breakfast.

2026-07-09 • via Nuitee
J
Jennifer • family_with_children • us
10
Very nice and comfortable
Pros:

It was very clean, and the staff were very friendly

Cons:

The towel shortage but I got some

2026-07-08 • via Nuitee
D
David Jeffrey • couple • us
8
2026-06-28 • via Nuitee
M
Michelle • solo_traveller • us
10
Best place to staybin the region
Pros:

Very clean and comfortable!
Staff were very accommodating and friendly.
Safe place to stay. Loved the hot tub and laundry ( complimentary)

Cons:

No complaints!
Keep up the great work

2026-06-14 • via Nuitee
L
Lugena • family_with_children • us
5
it was good other than the leak
Cons:

there was a leak in thd ceiling that dripped all nigjt.

2026-06-02 • via Nuitee
S
Samantha • family_with_children • gb
8
Welcoming and friendly staff and a clean and comfortable environment
Pros:

Very clean and spacious with lots of useful amenities. Bed was very comfy

Cons:

Bathroom was not very big and needed modernising. The bath was clean, but stained

2026-05-30 • via Nuitee
B
Bailey • solo_traveller • gb
10
2026-05-29 • via Nuitee
J
Julie • couple • gb
7
Nice but needs improvement
Pros:

Very spacious suite. Great location. Lots of parking.
Reception staff were lovely.

Cons:

Room was not cleaned during our entire stay.
Breakfast staff were extremely rude and unhelpful and unfriendly

2026-05-26 • via Nuitee