Staybridge Suites Indianapolis Downtown-Convention Center by IHG

Hotels
•
Staybridge Suites
9 (901 reviews)
535 South West Street , Indianapolis , US
+1 317-536-7500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Many reviews highlight cleanliness, but some comments indicate room issues.
Service
9.36
Staff were noted as very helpful and accommodating in multiple reviews.
Location
9.4
A number of guests appreciated the convenient and safe location.
Room Quality
8.35
Some guests enjoyed spacious rooms, while others reported issues with bedding and amenities.
Amenities
9.38
Positive mentions of the indoor pool and breakfast offerings enhanced the overall ratings.
Value for Money
8.34
While some guests found prices reasonable, fees like parking affected the perception of value.
Food and Beverage
9.39
Several reviews praised the breakfast, indicating it was a highlight of the stay.
Overall Experience
9.36
Most guests expressed satisfaction with their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Convenient Location
Staybridge Suites Indianapolis Downtown-Convention Center is ideally situated near popular event venues and attractions like the Crane Bay Event Center and Lucas Oil Stadium.

Modern Suites with Full Kitchens
Enjoy the convenience of fully equipped suites with modern electronics, flat-screen TVs, and DVD players. Prepare your meals in the comfort of your room with full kitchens available in every suite.

Complimentary Amenities
Start your day right with a delicious buffet breakfast served daily. Stay active in the 24-hour gym or unwind in the hot tub. Free WiFi access ensures you stay connected throughout your stay.

Book your stay at Staybridge Suites Indianapolis Downtown-Convention Center for a comfortable and convenient experience in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

9
Based on 901 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
T
Troyer • family_with_children • us
10
2026-09-18 • via Nuitee
A
Andrew • extended_group • us
9
2026-09-18 • via Nuitee
D
Donna • couple • us
10
Pros:

Location

Cons:

Close to busy street, but still acceptable.

2026-09-18 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

We stayed here for the Colts 5k this past weekend! Great location for the price!

2026-09-16 • via Nuitee
E
Eric • family_with_children • us
8
2026-09-16 • via Nuitee
B
Brian • family_with_children • us
8
Was in town Saturday and Sunday for the Colts/Ravens game. The stay was very cozy and excellent.
Pros:

Overall, the breakfast was good. Those that were with me on the 2 day stay enjoy biscuits and gravy and weren't offered but Tuesday and Saturday from my understanding after the fact. Only complaint. The breakfast was good.

Cons:

Biscuits and gravy for breakfast would have put the stay over the top, personally.

2026-09-15 • via Nuitee
B
Bryant • couple • us
10
Very nice place, will definitely be back
Pros:

Close to the stadium

Cons:

Air conditioner was blowing over the bed

2026-09-15 • via Nuitee
D
Daniel • couple • us
2
Cons:

They put us in the wrong room, when we book a King suite. They said it was transferred in there system as a room they pick. I said no. Also in the first room the toilet seat was broken. The bed was broken and leaning towards the head board.

2026-09-08 • via Nuitee
C
Christian • couple • us
9
2026-08-31 • via Nuitee
N
Nicholas • extended_group • us
10
My friends and I had a night out in Indy. Hotel staff was friendly.
Pros:

It was very clean

Cons:

No complaints

2026-08-31 • via Nuitee
A
Amanda • couple • us
10
2026-08-27 • via Nuitee
B
Babi17 • solo_traveller • it
8
2026-08-26 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

The hotel was reasonable and clean. The staff was friendly and helpful. The location was just what we were looking for. Walking distance to Lucus Stadium and walking distance to downtown. Parking was reasonable, and you were able to take the car in and out.

2026-08-23 • via Nuitee
R
Rafarel • couple • us
9
Great room, full fridge and microwave, kitchen, convenient location.
Pros:

Clean, comfortable, all the convenience needed, great downtown location, 24 speedway across the street.

Cons:

The cable went in and out

2026-08-21 • via Nuitee
R
Ralph • family_with_children • um
1
Pros:

breakfast was just OK

Cons:

the air conditioning unit was very loud preventing us from sleeping.
the fan in one room made excessive noise.
Most importantly the hotel fire alarm went off one night and there was no indication in the room of where the stairwells were. It was a very upsetting situation and the staff didn't seem to really care much, other than saying they were sorry for everything that we complained about.

2026-08-19 • via Nuitee
A
Aimee • couple • us
9
The staff were friendly and kind.
2026-08-16 • via Nuitee
M
Marita Hoover • solo_traveller • us
10
2026-08-15 • via Nuitee
S
sheila • couple • us
10
2026-08-10 • via Nuitee
T
Tracy • solo_traveller • us
7
Pros:

Location, free breakfast and kitchen so I could make my own meals

Cons:

Faucet in kitchen and bathtub leaked. Loud neighbors.

2026-08-10 • via Nuitee
E
Elizabeth • family_with_children • us
10
It was perfect for our family!
Pros:

The breakfast was great! The only issue is that there isn’t ver much seating, but we were totally fine bringing our food to our room! Maybe having some that’s for guests to carry food back to the rooms would be good! But it was so tasty, stocked, and fresh!

Cons:

The only complaint is the chlorine in the pool was so super strong it burned our eyes after 15 minutes. I’m happy it’s cleaned but maybe needs a chemical adjustment.

2026-08-07 • via Nuitee