Staybridge Suites Indianapolis Downtown-Convention Center by IHG

Hotels
•
Staybridge Suites
9 (871 reviews)
535 South West Street , Indianapolis , us
+1 317-536-7500

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Many reviews highlight cleanliness, but some comments indicate room issues.
Service
9.36
Staff were noted as very helpful and accommodating in multiple reviews.
Location
9.4
A number of guests appreciated the convenient and safe location.
Room Quality
8.35
Some guests enjoyed spacious rooms, while others reported issues with bedding and amenities.
Amenities
9.38
Positive mentions of the indoor pool and breakfast offerings enhanced the overall ratings.
Value for Money
8.34
While some guests found prices reasonable, fees like parking affected the perception of value.
Food and Beverage
9.39
Several reviews praised the breakfast, indicating it was a highlight of the stay.
Overall Experience
9.36
Most guests expressed satisfaction with their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Convenient Location
Staybridge Suites Indianapolis Downtown-Convention Center is ideally situated near popular event venues and attractions like the Crane Bay Event Center and Lucas Oil Stadium.

Modern Suites with Full Kitchens
Enjoy the convenience of fully equipped suites with modern electronics, flat-screen TVs, and DVD players. Prepare your meals in the comfort of your room with full kitchens available in every suite.

Complimentary Amenities
Start your day right with a delicious buffet breakfast served daily. Stay active in the 24-hour gym or unwind in the hot tub. Free WiFi access ensures you stay connected throughout your stay.

Book your stay at Staybridge Suites Indianapolis Downtown-Convention Center for a comfortable and convenient experience in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 871 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
K
King • solo_traveller • us
8
Pros:

Nice space to rest for the night.

Cons:

Dirty wash rags still in the shower and an altercation in the lobby upon trying to check in.

2026-07-25 • via Nuitee
F
Frank • solo_traveller • us
10
Best breakfast, fine, helpful staff, convenient
Pros:

Perfect location , convenient to everything downtown

2026-07-24 • via Nuitee
J
JC • solo_traveller • us
9
Great location!
Pros:

Location was perfect for all activities.

Cons:

Parking was full on lots. Had to park in garage a block away.

2026-07-23 • via Nuitee
A
Aaron • family_with_children • us
9
2026-07-22 • via Nuitee
B
Barbara • extended_group • us
9
Our stay was very good and would definitely stay again.
Pros:

Clean and staff were very nice and helpful. Breakfast buffet was very good.

Cons:

I was told I would receive a receipt via email once I checked out by sending a text but have yet to receive a receipt.

2026-07-22 • via Nuitee
A
Alyssa • family_with_children • us
10
Pros:

The breakfast was great! Staff was friendly.

Cons:

Paying for parking.

2026-07-21 • via Nuitee
M
Man Ying • solo_traveller • us
10
Worth staying
Pros:

The breakfast. I stayed there for three days. But it is even better if the breakfast is not the same every day.

Cons:

The water in the swimming pool does not look clean

2026-07-21 • via Nuitee
T
tiberiu • family_with_children • ro
9
A fost cum trebuie!
Pros:

Camera extrem de mare, o suita cu un dormitor cu doua paturi, foarte linistita si confortabila, micul dejun bun, aveai cam tot ce ai nevoie, inclusiv laundry gratis!😁 Parcarea era full asa ca am mers la un garaj in apropiere unde erau locuri multe si libere, pretul ok pentru parcare!👍

Cons:

N am dat nota 10 fiindca locatia nu mi s a parut grozava dar in rest ne am simtit foarte bine!

2026-07-21 • via Nuitee
A
Ambar • family_with_children • us
6
2026-07-20 • via Nuitee
A
April • family_with_children • us
3
2026-07-18 • via Nuitee
D
Danetta • family_with_children • us
9
We enjoyed our stay
Pros:

Very clean. Very comfortable. All the staff was extremely nice.

Cons:

I would ask that guests with but allergies be considered with the breakfast setup. Cross contamination issues were high. The walnuts were directly next to the cottage cheese and the fruit. And the pecans with the raisins.
Perhaps if they were to the side together so they can't get mixed into the other foods accidentally.

2026-07-17 • via Nuitee
S
Samuel • family_with_children • us
10
Comfortable and accommodating.
Pros:

We have stayed here before and knew what to expect.

2026-07-17 • via Nuitee
R
Rene • couple • pr
10
2026-07-15 • via Nuitee
D
Deborah • extended_group • us
9
Was good location
Pros:

The big rooms

Cons:

No restaurant

2026-07-14 • via Nuitee
G
Gómez • solo_traveller • pr
10
Pros:

El servicio de los empelados, especialmente de los latinos. Creo que el señor se llama Ramón, syper amable! El desayuno muy bueno

2026-07-14 • via Nuitee
M
Michelle • couple • pr
9
2026-07-14 • via Nuitee
J
Javier • couple • pr
10
Excelente hospedaje
Pros:

Todo muy bueno

2026-07-14 • via Nuitee
A
Amanda • couple • us
10
Pros:

Staff was friendly and helpful. The room was great with plenty of space.

2026-07-13 • via Nuitee
A
Abdiel • couple • pr
10
2026-07-09 • via Nuitee
C
Chase • couple • us
10
I love this hotel
Pros:

The rooms

Cons:

N/a

2026-07-07 • via Nuitee