Staybridge Suites Indianapolis Downtown-Convention Center by IHG

Hotels
•
Staybridge Suites
9 (901 reviews)
535 South West Street , Indianapolis , us
+1 317-536-7500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Many reviews highlight cleanliness, but some comments indicate room issues.
Service
9.36
Staff were noted as very helpful and accommodating in multiple reviews.
Location
9.4
A number of guests appreciated the convenient and safe location.
Room Quality
8.35
Some guests enjoyed spacious rooms, while others reported issues with bedding and amenities.
Amenities
9.38
Positive mentions of the indoor pool and breakfast offerings enhanced the overall ratings.
Value for Money
8.34
While some guests found prices reasonable, fees like parking affected the perception of value.
Food and Beverage
9.39
Several reviews praised the breakfast, indicating it was a highlight of the stay.
Overall Experience
9.36
Most guests expressed satisfaction with their overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Convenient Location
Staybridge Suites Indianapolis Downtown-Convention Center is ideally situated near popular event venues and attractions like the Crane Bay Event Center and Lucas Oil Stadium.

Modern Suites with Full Kitchens
Enjoy the convenience of fully equipped suites with modern electronics, flat-screen TVs, and DVD players. Prepare your meals in the comfort of your room with full kitchens available in every suite.

Complimentary Amenities
Start your day right with a delicious buffet breakfast served daily. Stay active in the 24-hour gym or unwind in the hot tub. Free WiFi access ensures you stay connected throughout your stay.

Book your stay at Staybridge Suites Indianapolis Downtown-Convention Center for a comfortable and convenient experience in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

9
Based on 901 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Amanda • couple • us
10
2026-08-27 • via Nuitee
B
Babi17 • solo_traveller • it
8
2026-08-26 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

The hotel was reasonable and clean. The staff was friendly and helpful. The location was just what we were looking for. Walking distance to Lucus Stadium and walking distance to downtown. Parking was reasonable, and you were able to take the car in and out.

2026-08-23 • via Nuitee
R
Rafarel • couple • us
9
Great room, full fridge and microwave, kitchen, convenient location.
Pros:

Clean, comfortable, all the convenience needed, great downtown location, 24 speedway across the street.

Cons:

The cable went in and out

2026-08-21 • via Nuitee
R
Ralph • family_with_children • um
1
Pros:

breakfast was just OK

Cons:

the air conditioning unit was very loud preventing us from sleeping.
the fan in one room made excessive noise.
Most importantly the hotel fire alarm went off one night and there was no indication in the room of where the stairwells were. It was a very upsetting situation and the staff didn't seem to really care much, other than saying they were sorry for everything that we complained about.

2026-08-19 • via Nuitee
A
Aimee • couple • us
9
The staff were friendly and kind.
2026-08-16 • via Nuitee
M
Marita Hoover • solo_traveller • us
10
2026-08-15 • via Nuitee
T
Tracy • solo_traveller • us
7
Pros:

Location, free breakfast and kitchen so I could make my own meals

Cons:

Faucet in kitchen and bathtub leaked. Loud neighbors.

2026-08-10 • via Nuitee
S
sheila • couple • us
10
2026-08-10 • via Nuitee
E
Elizabeth • family_with_children • us
10
It was perfect for our family!
Pros:

The breakfast was great! The only issue is that there isn’t ver much seating, but we were totally fine bringing our food to our room! Maybe having some that’s for guests to carry food back to the rooms would be good! But it was so tasty, stocked, and fresh!

Cons:

The only complaint is the chlorine in the pool was so super strong it burned our eyes after 15 minutes. I’m happy it’s cleaned but maybe needs a chemical adjustment.

2026-08-07 • via Nuitee
L
Li • family_with_children • us
7
Pros:

Room nice and clean. Wall peelings at the conjunction to the floor in the hallway not fixed, Tissue paper ran out, kitchen towel ran out. Parking fee not included in the booking

2026-08-06 • via Nuitee
T
Tovar • solo_traveller • us
10
Pros:

The service was great. All the employees were friendly and kind.

2026-08-04 • via Nuitee
K
King • solo_traveller • us
8
Pros:

Nice space to rest for the night.

Cons:

Dirty wash rags still in the shower and an altercation in the lobby upon trying to check in.

2026-07-25 • via Nuitee
F
Frank • solo_traveller • us
10
Best breakfast, fine, helpful staff, convenient
Pros:

Perfect location , convenient to everything downtown

2026-07-24 • via Nuitee
J
JC • solo_traveller • us
9
Great location!
Pros:

Location was perfect for all activities.

Cons:

Parking was full on lots. Had to park in garage a block away.

2026-07-23 • via Nuitee
A
Aaron • family_with_children • us
9
2026-07-22 • via Nuitee
B
Barbara • extended_group • us
9
Our stay was very good and would definitely stay again.
Pros:

Clean and staff were very nice and helpful. Breakfast buffet was very good.

Cons:

I was told I would receive a receipt via email once I checked out by sending a text but have yet to receive a receipt.

2026-07-22 • via Nuitee
M
Man Ying • solo_traveller • us
10
Worth staying
Pros:

The breakfast. I stayed there for three days. But it is even better if the breakfast is not the same every day.

Cons:

The water in the swimming pool does not look clean

2026-07-21 • via Nuitee
A
Alyssa • family_with_children • us
10
Pros:

The breakfast was great! Staff was friendly.

Cons:

Paying for parking.

2026-07-21 • via Nuitee
T
tiberiu • family_with_children • ro
9
A fost cum trebuie!
Pros:

Camera extrem de mare, o suita cu un dormitor cu doua paturi, foarte linistita si confortabila, micul dejun bun, aveai cam tot ce ai nevoie, inclusiv laundry gratis!😁 Parcarea era full asa ca am mers la un garaj in apropiere unde erau locuri multe si libere, pretul ok pentru parcare!👍

Cons:

N am dat nota 10 fiindca locatia nu mi s a parut grozava dar in rest ne am simtit foarte bine!

2026-07-21 • via Nuitee