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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Hiking
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Skiing
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Ski storage
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Electric vehicle charging station
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Water sport facilities on site
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Private beach area
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Ski school
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Ski equipment hire on site
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Ski-to-door access
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Ski pass vendor
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Outdoor fireplace
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Spa/wellness center services
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Steam room
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Beauty Services
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Tennis equipment
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Hair Salon Services
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Visual aids: Braille
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
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Movie nights
Review Highlights
Categories
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Property Description
Secluded Beachfront Paradise
Luxurious Accommodations: Elegantly styled rooms with free Wi-Fi and picturesque views of either the slopes or the lake.
Culinary Delights: The Birches Bistro offers seasonal cuisine with local ingredients, including a delightful Sunday brunch overlooking Peninsula Lake.
Endless Activities: From skiing at the nearby Hidden Valley Highlands Ski Area to fishing in Peninsula Lake, guests can also enjoy tennis, indoor/outdoor pools, and complimentary use of canoes, kayaks, and pedal boats.
Experience a tranquil escape at Hidden Valley Resort, Ascend Hotel Collection. Book now for an unforgettable stay!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
Location
Guest Reviews
Loved the outdoor vibes, reminded me of like dirty dancing. The renovations are beautiful.
Use of outdoor activities great, beautiful little beach. Salt water pool and hot tub were wonderful! Obsessed with heated bathroom floors now!
I wish there was a clear path from the facility to the beach from both sides of the building would be ideal. As well as clearer directions down at the beach for using the outdoor amenities. I had to keep calling front desk to ask where things were and where to sign it out etc.
Location and amenities
Crowded
Beautiful property and location
N/A
Location and views
Price and cost to use amenities despite fact that we did not due to weather and the one day our kids wanted to take a kayak out at 4:15 (when the weather cleared) we were told they could not as all boats had to be back in by 5.
The room was amazing for its value! The beds were really nice and the cabin-like feel was the cherry on top! Plus, the tv, surprisingly isn’t cable!
The pool is nice, however the hot tub and free dry sauna is the best!
The microwave was what many would call “DOOKIE, being very dirty and not overall unpleasant. Some parts of the room also followed the trend, some parts having mysterious goop.
The pool was really nice, except for being a little cool. View was very nice. Balcony was pleasant to sit and take in the view.
Resort had no elevator, in our view a negative fact. Room also had no microwave, although not absolutely necessary, it would have been a nice convenience. Cleaning service was mediocre.
location
restaurant ran out of food
Comfortable beds. Resturant on site was handy.
Very dated, doors old, wallpaper peeling in hallways, some windows you couldn't see through because the seals were gone. Probably a nice place in its prime but somewhat an old relic now, especially for the cost. Many unexpected charges, municipal accomodation fee and resort fee ($39 additional charges plus tax).
While pets allowed they are not welcome, there is no area for them outdoors nor at the water.
Nice localization
Nice outdoors
Rooms need to be renovated
Windows screen dirty and very hard to open
Old furniture , ripped chairs
Very good
Good
Overall, we were very happy with our stay. Having both an indoor and an outdoor pool was a great advantage, and the hot tub was especially excellent. The restaurant was also quite good, especially in terms of value for money. The location is beautiful, surrounded by nature, and not too far from the town centre.
The only negative experience we had was with one of the staff members. We wanted to rent some equipment to use on the lake, but we were told that we could not because there was a wedding taking place. We completely understood and patiently waited for the wedding to finish. However, the wedding was held in an area that was not actually related to the lake activities, and we still had to wait for quite a long time. My eight-year-old son eventually saw people leaving the wedding and simply went to ask when it was over and when we could use the equipment. The staff member spoke to him in a very harsh and threatening manner, saying things like, “Don’t do that again,” “You are being very disrespectful,” and “I won’t let you use anything.” We found this completely unnecessary and inappropriate, especially toward an eight-year-old child who had been patiently waiting for quite some time. My son even apologized, showing great maturity, but the staff member continued with comments such as, “Do you want me not to let you go?” followed by “Fine, I’ll let you go.” It felt like an unnecessary display of authority and was very disappointing.
Bathroom needs an update.
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