Cranbrook Hotel

Hotels
5.7 (1472 reviews)
22-24 Coventry Road , Ilford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Affordable pricing
Good location
Cons:
Poor cleanliness
Staff service issues

Categories

Cleanliness
3.66
Several reviews mentioned issues with cleanliness and maintenance, including dirty rooms and poor sanitation.
Service
6.63
Mixed reviews on service, with some staff being mentioned as helpful while others were rude.
Location
8.17
Location praised for its accessibility to public transport and nearby amenities.
Room Quality
4.62
Mentioned small rooms and issues with showers, indicating subpar room quality.
Amenities
5.15
Basic amenities provided, but several issues reported regarding the bathroom and general upkeep.
Value for Money
7.61
Seen as affordable for London, but value diminished by other shortcomings.
Food and Beverage
5.16
Lack of food services and breakfast options mentioned as a downside.
Overall Experience
4.63
General dissatisfaction expressed, but some found it acceptable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Convenient Location
The Cranbrook is ideally situated just a 5-minute walk from Ilford Train Station, providing easy access to central London in just 18 minutes.

Dining Options
Enjoy a delicious breakfast selection at Cranbrook Hotel, with various dining choices for lunch and dinner within a short 3-minute stroll from the property.

Relaxation and Recreation
Unwind in the nearby Valentines Park or take a quick drive to Ilford Golf Club. For sports enthusiasts, the Olympic Stadium is a mere 10-minute journey away.

Ready to experience comfort and convenience at The Cranbrook Hotel? Book your stay now for a memorable London getaway.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 1472 reviews
Cleanliness: 3.66
Service: 6.63
Location: 8.17
Room Quality: 4.62
Amenities: 5.15
Value for Money: 7.61
Food and Beverage: 5.16
Overall Experience: 4.63
A
Atika • family_with_children • ma
1
Ils ne rendent pas les 50€ déposé au debut
Cons:

Il n ont pas retourné l argent qu on a déposé avant d entrer a l hotel

2026-06-06 • via Nuitee
M
Mohammed • solo_traveller • gb
1
The worst hotel I've been in
Pros:

Literally nothing

Cons:

The room was disgusting. It smelt extremely bad I couldn't breathe. Everything was old and dirty. I couldn't even sit down in disgust. I left and tried to get a refund and I didn't get anything. I wouldn't recommend to anyone. The worst hotel I've ever been in.

2026-06-06 • via Nuitee
S
Sundaravadivelu • family_with_children • je
1
2026-06-05 • via Nuitee
D
Dave • solo_traveller • gb
7
2026-06-04 • via Nuitee
F
farid • solo_traveller • ie
7
Pros:

Good location

Cons:

No

2026-06-04 • via Nuitee
N
Nauman • family_with_children • gb
2
2026-05-31 • via Nuitee
M
Mohammad • family_with_children • gb
2
Pros:

nothing

Cons:

service and behaviour

2026-05-30 • via Nuitee
C
Clover • solo_traveller • gb
1
Unpleasant unfriendly staff. Worse place to stay. Not worth the price i paid. Sewage smells
Cons:

My first night i was place into a room that was musty and smell mouldy. Felt very unsafe.

2026-05-30 • via Nuitee
A
Agnieszka • extended_group • pl
7
2026-05-29 • via Nuitee
F
Fazal • couple • gb
7
Am very happy
Pros:

Staff is very friendly and respectable.

Cons:

Staff behaviour

2026-05-29 • via Nuitee
O
Okwuchukwu • solo_traveller • ng
9
Pros:

The staffs are very nice.

2026-05-29 • via Nuitee
S
Shazia • solo_traveller • gb
10
2026-05-29 • via Nuitee
T
Thiyaga Thiliban • family_with_children • gb
8
2026-05-28 • via Nuitee
A
Anthony • couple • gb
10
Pros:

Very good for the price

2026-05-27 • via Nuitee
K
Keith • solo_traveller • gb
10
2026-05-26 • via Nuitee
S
Sunam • family_with_children • gb
1
It’s not good value for money, I would not recommend.
Pros:

Staff were polite.
Kettle, fridge and microwave provided.

Cons:

Room smelt strongly of bleach upon arrival. Furniture was very old. Bed and pillow was uncomfortable. Only 1 small radiator in the room which hardly made the room feel warm. Curtains were flimsy and did not have blackout disturbing sleep and lots of noise and talking during the night and from other hotel users disturbing our sleep greatly. Room door was very unstable and would shake often especially when it was windy during the night and when other hotel users would use the emergency exit. This made me and kids feel very unsafe but bc I had already booked 3 nights we persevered.

2026-05-26 • via Nuitee
C
Charlotte • solo_traveller • gb
7
Pros:

Venue
Parking
Balcony
Friendly staff
Early check in

Cons:

Noisy
No aircon so had to keep Window and door open
Patio dirty and could have done with some chairs in the balcony
Bed wasn't Comfy had dip. In it

2026-05-26 • via Nuitee
S
Sinenhlanhla • couple • gb
5
Pros:

Convinced to destination

Cons:

The stuff threw away my wife’watermelon n she is pregnant
We only managed to get our coke back,even though we had put a not of DND outside,went inside to clean the room,left the dry coffee sachet n empty milk sachets….But it was not to bad in general

2026-05-26 • via Nuitee
K
Keith • solo_traveller • gb
8
2026-05-26 • via Nuitee
N
Naylton • couple • gb
8
very short
Pros:

easy access

Cons:

leave a deposit of £45

2026-05-25 • via Nuitee