Cranbrook Hotel

Hotels
5.7 (1532 reviews)
22-24 Coventry Road , Ilford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Affordable pricing
Good location
Cons:
Poor cleanliness
Staff service issues

Categories

Cleanliness
3.66
Several reviews mentioned issues with cleanliness and maintenance, including dirty rooms and poor sanitation.
Service
6.63
Mixed reviews on service, with some staff being mentioned as helpful while others were rude.
Location
8.17
Location praised for its accessibility to public transport and nearby amenities.
Room Quality
4.62
Mentioned small rooms and issues with showers, indicating subpar room quality.
Amenities
5.15
Basic amenities provided, but several issues reported regarding the bathroom and general upkeep.
Value for Money
7.61
Seen as affordable for London, but value diminished by other shortcomings.
Food and Beverage
5.16
Lack of food services and breakfast options mentioned as a downside.
Overall Experience
4.63
General dissatisfaction expressed, but some found it acceptable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Convenient Location
The Cranbrook is ideally situated just a 5-minute walk from Ilford Train Station, providing easy access to central London in just 18 minutes.

Dining Options
Enjoy a delicious breakfast selection at Cranbrook Hotel, with various dining choices for lunch and dinner within a short 3-minute stroll from the property.

Relaxation and Recreation
Unwind in the nearby Valentines Park or take a quick drive to Ilford Golf Club. For sports enthusiasts, the Olympic Stadium is a mere 10-minute journey away.

Ready to experience comfort and convenience at The Cranbrook Hotel? Book your stay now for a memorable London getaway.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 1532 reviews
Cleanliness: 3.66
Service: 6.63
Location: 8.17
Room Quality: 4.62
Amenities: 5.15
Value for Money: 7.61
Food and Beverage: 5.16
Overall Experience: 4.63
S
Sohail solo_traveller gb
10
2026-07-25 via Nuitee
S
Sherbano solo_traveller gb
9
2026-07-25 via Nuitee
C
choudri extended_group gb
8
2026-07-24 via Nuitee
C
Chicu couple gb
8
2026-07-23 via Nuitee
M
Mohammad solo_traveller gb
8
Nice value for money
Pros:

Microwave and small fridge in the room.size of shower.

Cons:

Pillow quality

2026-07-23 via Nuitee
M
Mohammed family_with_children gb
10
2026-07-21 via Nuitee
N
Nicola solo_traveller gb
8
Excellent value for money
Pros:

Staff were welcoming and friendly. Rooms were cosy and clean. Great value for money and exceeded expectations

Cons:

Shame they're not still doing breakfast

2026-07-20 via Nuitee
O
Olumuyiwa family_with_children gb
3
I would not recommend to anyone
Cons:

Room smelt stale, bathroom smelt stale, carpet in the room looked like it had been there for over a decade without being washed. Bathroom was not it, looked like a makeshift bathroom.

2026-07-20 via Nuitee
K
Kingsley solo_traveller gb
6
2026-07-19 via Nuitee
F
Frances family_with_children gb
3
Don t book into this so called 3 star hotel
Pros:

Nothing good to say except toilet shoes was nice but not used
.

Cons:

Unclean bedding overpowering smell with plug inside paper rubbish on floor nosepickings on walls smell of dampness behind beds noise on landing no a/c it was like a hostel so basic had to get manager to change dirty sheets we left next day would not recommend it to anyone manager tried to change our minds but to no avail it didn,t help wen I suffer from asthma and my grandson suffers from social anxiety was nt offered a refund we were visiting a terminal sick fried in king George's hosp and had travelled from ayrshire in Scotland booking .com have really got it 3 stars what a joke if they Don,t reply to this i,ll b taking it further as I did e mail them on the first night and no reply I will b putting this on social media thanku Mrs Frances vango ..

2026-07-18 via Nuitee
F
Fazal couple gb
7
Very good
Pros:

Staff

Cons:

Good link of transport

2026-07-18 via Nuitee
A
AUGUSTINE solo_traveller gb
10
2026-07-17 via Nuitee
A
acshi family_with_children gb
7
2026-07-16 via Nuitee
R
Rana solo_traveller gb
5
Pros:

Location

Cons:

Carpet was very old and smelly and lift was broken all the time

2026-07-16 via Nuitee
S
Sofia extended_group sk
1
2026-07-16 via Nuitee
P
Pedro family_with_children es
6
2026-07-15 via Nuitee
O
Olena extended_group gb
4
It wasn't what we expected
Pros:

It was the room to sleep

Cons:

The place was far from the city centre, walls and furniture were soaked with smoke and another strange smell, the mould was in the bathroom, the shower cubicle doors were broken, there was no sound protection. Staff were polite but they disturbed me more than necessary trying to confirm our arrival and making contradictory statements relating their policy.

2026-07-15 via Nuitee
A
Armghan solo_traveller gb
6
2026-07-15 via Nuitee
H
Harrison solo_traveller gb
6
2026-07-14 via Nuitee
P
Phoebe couple gb
7
Fun and pleasant
Pros:

It’s was quite

Cons:

It was to hot

2026-07-14 via Nuitee