Park Hotel

Hotels
5.6 (1496 reviews)
327 Cranbrook Road , Ilford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great value hotel
Polite staff
Cons:
Damage furniture
Dirty carpet
Health and safety issues

Categories

Cleanliness
3.72
Several reviews mention dirty carpets and issues with mice.
Service
7.23
Staff was polite and check-in was quick, though amenities fell short.
Location
7.73
Location is convenient to town center, though a bit distant from the city center.
Room Quality
4.22
Issues with cold rooms and damaged furniture noted.
Amenities
3.72
Shortage of basic toiletries like shower gel and overall poor facilities.
Value for Money
7.73
Great value for price but with several compromises.
Food and Beverage
4.72
No food or beverage services mentioned.
Overall Experience
5.73
Overall acceptable experience, though with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.

Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.

Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.

Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Location

Guest Reviews

5.6
Based on 1496 reviews
Cleanliness: 3.72
Service: 7.23
Location: 7.73
Room Quality: 4.22
Amenities: 3.72
Value for Money: 7.73
Food and Beverage: 4.72
Overall Experience: 5.73
F
freds solo_traveller gb
8
Pros:

Nice price

Cons:

Bed was very uncomfortable

2026-08-22 via Nuitee
H
Harwinder family_with_children gb
2
2026-08-22 via Nuitee
G
Gavin solo_traveller gb
5
2026-08-21 via Nuitee
I
Iwo Akaraonu solo_traveller gb
5
Pros:

Better organised and cleaner room

Cons:

Not given comfort required

2026-08-21 via Nuitee
K
Kılıç solo_traveller gb
10
2026-08-21 via Nuitee
N
Nvulo couple gb
10
2026-08-21 via Nuitee
T
taher family_with_children in
1
Cons:

The staff at property was very rude and doesnt have basic necessities like and wifi.

2026-08-21 via Nuitee
Z
Zaffar solo_traveller gb
4
Good location ,outdated room, good staff
Pros:

Honestly , the only thing I liked were the staff, the two young guys in reception were really helpful and professional.

Cons:

The rooms need a desperate update , old smelly and dirty .

2026-08-20 via Nuitee
P
Pereira solo_traveller gb
7
Pros:

Friendly staff and good location

2026-08-20 via Nuitee
A
Anu couple gb
1
I would not come back and this was not worth your pennies or time to stay there
Pros:

The customer service was very poor! I did not feel safe or welcomed in the property

Cons:

The staff were not friendly! The room was not clean too

2026-08-20 via Nuitee
Z
Zhongyu family_with_children gb
7
2026-08-20 via Nuitee
T
Truong extended_group gb
6
Pros:

free parking

2026-08-20 via Nuitee
V
Vincent couple gb
10
2026-08-19 via Nuitee
E
Estrela Perez family_with_children es
1
Pesadilla y sufrimiento
Pros:

No hubo nada que nos gustara. Nos dieron una habitación en una guardilla, que tenia una ventana pequeña en el techo que solo se habría unos 15 centímetros. Solicitamos que nos cambiaran de habitación, y nos dieron una habitación que olía a alcantarillado, donde la televisión esta rota , la habitación era muy pequeña y la ventana solo se podía abrir 15 centímetros. Teníamos tanta calor que solo podíamos entrar a la habitación a partir de la noche y aun así por las noche no podíamos dormir. De la foto que tienen publicado a lo que nos dieron no tiene nada que ver. No volvería nunca a este hotel

Cons:

no me gusto la habitación , fue una verdadera pesadilla

2026-08-19 via Nuitee
H
Heather solo_traveller gb
8
Pros:

Friendly staff able to leave case. I had breakfast this time.it was very good really crispy hash browns best i have had in a while. Shower good. TV worked well could get connected easy very quiet place. Good transport connections and lovely park accross the road .

Cons:

My room was at the old side of the complex so was bit dated and bathroom smelled of smoke and urine

2026-08-19 via Nuitee
M
Mohammed Numan couple gb
8
Good
Pros:

Nice place

Cons:

Nice

2026-08-19 via Nuitee
A
Archana couple gb
7
2026-08-19 via Nuitee
R
Rajdeep family_with_children gb
10
2026-08-19 via Nuitee
S
Shellena couple gb
10
2026-08-18 via Nuitee
J
Jummani extended_group gb
4
Dont book this hotel and dont book any hotel from booking.com they dont help you better to go at AIRBNB Their customer s
Pros:

Only location

Cons:

Property not maintained the checkout is 11 for everyone but they give you rooms at 1 as checkin is at 1, but in that 2 hours they cant check sink is broken or heater wires were open.

2026-08-18 via Nuitee