Park Hotel

Hotels
5.6 (1360 reviews)
327 Cranbrook Road , Ilford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great value hotel
Polite staff
Cons:
Damage furniture
Dirty carpet
Health and safety issues

Categories

Cleanliness
3.72
Several reviews mention dirty carpets and issues with mice.
Service
7.23
Staff was polite and check-in was quick, though amenities fell short.
Location
7.73
Location is convenient to town center, though a bit distant from the city center.
Room Quality
4.22
Issues with cold rooms and damaged furniture noted.
Amenities
3.72
Shortage of basic toiletries like shower gel and overall poor facilities.
Value for Money
7.73
Great value for price but with several compromises.
Food and Beverage
4.72
No food or beverage services mentioned.
Overall Experience
5.73
Overall acceptable experience, though with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.

Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.

Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.

Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 1360 reviews
Cleanliness: 3.72
Service: 7.23
Location: 7.73
Room Quality: 4.22
Amenities: 3.72
Value for Money: 7.73
Food and Beverage: 4.72
Overall Experience: 5.73
S
Sainy family_with_children gb
7
2026-07-25 via Nuitee
H
Halmat couple gb
10
Pros:

Great location

2026-07-25 via Nuitee
D
Derrick couple gb
6
Basic but good value for money
Pros:

Friendly staff and clean room

Cons:

Room overdue for painting, decoration and new furnitue

2026-07-24 via Nuitee
O
omar couple gb
5
2026-07-24 via Nuitee
M
Mark solo_traveller ie
9
2026-07-24 via Nuitee
D
Dhammika couple gb
1
2026-07-23 via Nuitee
L
Lina solo_traveller fr
5
2026-07-23 via Nuitee
A
Atta Ur solo_traveller gb
1
Who’s ediot will be going to book that park hotel through your website
Pros:

I don’t even how the property is because they didn’t accommodate me as par the concern to pay the £100 deposit entry and I don’t want to pay because that’s look kinda scary to them what and they said the deposit will be hold for 5 to 15 to get back the £100 which I didn’t expect that and I didn’t even want to stay there because of horrible and rolls and staff it’s absolutely nonsense because after the stay they should pay right away later on they can just excuse and there’s blah blah and then they’re not going pay back so where’s you going to ask for your own money for the a day or two to stay somewhere and that’s because of yours greediness if you mentioned there’s rolls that are going to charge extra £100 deposit I don’t think anybody will book with them but even you grab my money so you’re all the same greedy and scammers online on this platform so what should need to be expect but I won’t book anything ever again with booking.com

Cons:

As I mentioned earlier the following I didn’t even have stay there so else I can and it’s because of you
If you don’t cheat that’s not gonna happen but I’ll definitely have a concern to claim in the court because I stay outside and I couldn’t find anything to stay indoors so just be prepared for my concerns

2026-07-23 via Nuitee
S
samantha solo_traveller gb
1
Shit hotel and shit staff
Pros:

Nothing

Cons:

Mattress was rock hard, staff was not helpful at all very obnoxious and rude, could feel the annoyance off them that they had to help me

2026-07-23 via Nuitee
V
Varinder solo_traveller gb
1
give me my deposit back pls
Pros:

nothing

Cons:

they charge deposit

2026-07-23 via Nuitee
A
Andrew couple gb
4
2026-07-23 via Nuitee
S
Sharma solo_traveller gb
6
2026-07-22 via Nuitee
M
Marie couple gb
1
2026-07-22 via Nuitee
C
Chapagain couple gb
1
2026-07-22 via Nuitee
R
Raj solo_traveller gb
8
2026-07-22 via Nuitee
S
stanley solo_traveller gb
7
Very basic , but pleasant staff . I would say good value for money
Pros:

Good location. Good transport links

Cons:

No air conditioning

2026-07-22 via Nuitee
S
Steven couple gb
8
2026-07-22 via Nuitee
M
Muhammad extended_group gb
1
scammers
Cons:

They are doing scam not releasing the deposit
Its my third time they didn’t give my deposit back

2026-07-22 via Nuitee
M
Muhammad extended_group gb
1
2026-07-22 via Nuitee
D
Daniyal solo_traveller gb
1
2026-07-22 via Nuitee