Park Hotel

Hotels
5.6 (1299 reviews)
327 Cranbrook Road , Ilford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great value hotel
Polite staff
Cons:
Damage furniture
Dirty carpet
Health and safety issues

Categories

Cleanliness
3.72
Several reviews mention dirty carpets and issues with mice.
Service
7.23
Staff was polite and check-in was quick, though amenities fell short.
Location
7.73
Location is convenient to town center, though a bit distant from the city center.
Room Quality
4.22
Issues with cold rooms and damaged furniture noted.
Amenities
3.72
Shortage of basic toiletries like shower gel and overall poor facilities.
Value for Money
7.73
Great value for price but with several compromises.
Food and Beverage
4.72
No food or beverage services mentioned.
Overall Experience
5.73
Overall acceptable experience, though with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Prime Location near Valentines Park
The Park Hotel is nestled next to the picturesque Valentines Park, offering a serene escape with lush gardens and a charming boating lake.

Comfortable Rooms with Modern Amenities
Each room at the Park Hotel is equipped with convenient tea and coffee facilities, a flat-screen TV, and a private bathroom stocked with complimentary toiletries for a relaxing stay.

Convenient Access to Transport and Dining
Located a short walk from Ilford Rail Station and Gants Hill Underground Station, guests can easily explore the city. Enjoy a hearty breakfast at the hotel before venturing out to nearby international dining options.

Experience tranquility and convenience at the Park Hotel - book your stay now for a delightful retreat near bustling London.

Important information:

Extra-person charges may apply and vary depending on property policy.

Please note extra beds are not available

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancellation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required at check-in for incidental charges. This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

As per our Hotel Policy all the requests (any kind of requests) must be confirmed via e-mail by the authorized staff, otherwise they will not be accepted in case of any future additional invoices or commissions.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancellation will incur a 100% charge, regardless the date in which the cancellation is requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 1299 reviews
Cleanliness: 3.72
Service: 7.23
Location: 7.73
Room Quality: 4.22
Amenities: 3.72
Value for Money: 7.73
Food and Beverage: 4.72
Overall Experience: 5.73
J
Jolita couple gb
10
2026-07-04 via Nuitee
A
Arman couple kz
10
2026-07-04 via Nuitee
V
Vitalie solo_traveller gb
6
2026-07-03 via Nuitee
I
iqbal solo_traveller gb
6
2026-07-03 via Nuitee
A
Alejandra extended_group es
10
2026-07-02 via Nuitee
C
Cima couple gb
2
Pros:

Nothing

Cons:

Room was small, no Ac or fan
Window was tiny

2026-07-02 via Nuitee
N
Noel solo_traveller gb
10
Amazing
Pros:

I didn't have breakfast 😔..but the Rooms was very clean I had clean towels and sheets everyday 👍🏿I didn't like leaving

Cons:

I didn't like leaving ..I wanted to stay longer

2026-07-02 via Nuitee
P
Paula extended_group es
1
No es normal que este hotel siga abierto
Cons:

Íbamos a alojarnos mi familia y yo dos noches y solo pudimos aguantar una, al llegar empezamos a sospechar que el barrio no era muy bueno cosa que más tarde confirmamos aunque eso no fue lo peor nada más entrar en la habitación nos llegó un olor nauseabundo y un calor insoportable, es verdad que fuimos en verano y que no tenía aire acondicionado pero en el pasillo o en la recepción no hacía ese calor ni tampoco en la calle, ( en londres estaban haciendo 25 grados )en esa habitación no se podía respirar, teníamos ventana ( aunque solo se podía abrir una rendija ) y puerta abierta y aún así no corría el aire le pedimos un ventilador al recepcionista que algo nos salvó pero solo movía el aire caliente, además el baño es lo que peor olía y y cada vez que lo abríamos el ventilador repartía el mal olor, teníamos que entrar al baño con la nariz tapada, la moqueta era asquerosa y había bichos por toda la habitación, mi hermana se levantó con la cara llena de pequeños granos y a mí me picó el cuerpo toda la noche y eso que no nos metimos debajo de las sábanas, no dormimos en toda la noche por el calor porque no se podía ni respirar, al final a las 6 de la mañana no podíamos más y nos fuimos del hotel para buscar otro, además de que solo tenían una cortina translúcida y a las 4 de la mañana ya estaba amaneciendo en londres y era imposible dormir o más bien intentar dormir, y al día siguiente teníamos pensado recorrer la ciudad sin apenas una hora de sueño, cuando nos íbamos el recepcionista nos ofreció otra habitación pero yo no me quería arriesgar a pasar otra noche así, llegué a llorar de la desesperación de no dar dormido por el calor que hacía, si solo hubiera estado sucia o con mal olor podría haber aguantado una noche más pero ese calor no era normal.
Por cierto las fotos no se asemejan en nada a como es el hotel realmente no vi el resto de habitaciones pero ninguna de las fotos que tiene el hotel en booking se parece a el zulo en el que nos alojamos.

2026-07-02 via Nuitee
D
Dean couple gb
8
2026-07-02 via Nuitee
D
Dean couple gb
8
2026-07-02 via Nuitee
B
Benedict solo_traveller gb
6
2026-07-02 via Nuitee
S
Saif solo_traveller gb
1
Pros:

Nothing

Cons:

No fan no cleanliness

2026-07-01 via Nuitee
G
Ganga couple gb
2
2026-07-01 via Nuitee
S
Serge solo_traveller gb
3
Next time I will not sleep there
Pros:

Parking

Cons:

Deposit of £100

2026-07-01 via Nuitee
D
Daniel solo_traveller uy
8
2026-07-01 via Nuitee
G
Ganga couple gb
2
Disappointing
Pros:

Only place

Cons:

Very rude Staff Behaviour, i errorly booked 2rooms yesterday, but they didn’t provide the refund till, i also the behaviour of the staff was very bad

2026-07-01 via Nuitee
R
Raja solo_traveller gb
3
Pros:

Staff can’t provide peaceful sleep, because some people smoke skunk, drink and make noise but staff is unable to deal with it.

2026-06-30 via Nuitee
J
Johnson couple gb
4
I actually stayed for eight nights, and even with the fan I was given, the room was very hot. I also noted that the WC i
Pros:

The property is located in a very good environment

Cons:

The room is very small and poorly ventilated. Why wasn’t it ventilated? I was sweating heavily, so I had to request a fan since there was no air conditioner inside the room.

2026-06-30 via Nuitee
B
bikram solo_traveller gb
1
Pros:

Well i like to stay there but we didnt get our deposit of 100£ and now we are away from hotel so thats why we have no time to came to hotel soo if this feedback go to that hotel staff pls help us to get our £100 deposit as soo as possible

2026-06-30 via Nuitee
M
Maksim solo_traveller se
5
2026-06-30 via Nuitee