Hotel Gródek

Hotels
9.4 (2005 reviews)
Na Gródku 4 , Kraków , pl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable rooms
Good breakfast variety
Cons:
Cleanliness issues reported
Inconvenient parking
Inconsistencies in food quality

Categories

Cleanliness
8.04
Some guests reported cleanliness issues, specifically mentioning poor room conditions.
Service
10
Strong positive sentiments regarding attentive and friendly service from staff.
Location
10
Described as excellent and convenient for accessing attractions.
Room Quality
9.04
Generally comfortable and pleasant rooms, but some guests noted issues.
Amenities
9.54
Good amenities offered, including complimentary water, but parking is inconvenient.
Value for Money
9.54
Perceived as good value considering the service and location.
Food and Beverage
9.04
Breakfasts were good, but varied opinions about quality.
Overall Experience
10
Overall positive experience, with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:02

Property Description

Luxurious Boutique Experience
Hotel Gródek offers a 5-star boutique experience in the heart of Kraków's Old Town. Individually designed rooms feature modern amenities like LCD TVs and free internet access.

Fine Dining and Relaxation
Enjoy a buffet breakfast at the Gródek Restaurant, known for its quality Polish cuisine. Unwind in the elegantly designed bar with a library and fireplace. For ultimate relaxation, visit the sauna and massage parlour.

Prime Location
With a 3-minute walk to St. Mary’s Basilica and proximity to cafés and restaurants at Main Market Square, Hotel Gródek places guests in the vibrant heart of Kraków. Don't miss exploring the nearby Kazimierz Jewish District.

Book now for a luxurious stay in Kraków's historic Old Town at Hotel Gródek.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 70 per day.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for 160 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2005 reviews
Cleanliness: 8.04
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.54
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
D
Diego • extended_group • it
1
Cons:

Tutto!! Come fanno ad avere 5 stelle è un mistero, ce lo siamo chiesto per tutto il tempo! La camera era freddissima a causa dell’area condizionata sempre accesa. La colazione pessima, una delle più brutte che abbia mai assaggiato, infatti, gli altri giorni non siamo scesi a farla!
Insomma è un buon 3 stelle niente di più

2026-05-30 • via Nuitee
R
raffa527 • solo_traveller • it
8
Pros:

Posizione eccellente

Cons:

Per il numero di stelle , stanza un poco datata.

2026-05-29 • via Nuitee
J
Jeremy • solo_traveller • il
7
2026-05-28 • via Nuitee
F
Florence • couple • fr
10
Nuit très agréable. Cet hôtel est fabuleux. Ne pas hésiter !!!
Pros:

Les espaces communs. La chambre. Les décors sont fabuleux.

2026-05-28 • via Nuitee
C
Constanze • couple • de
10
Sehr angenehm!
Pros:

Die Lage am Rand der Altstadt war großartig!
Das Personal war freundlich und hilfreich. Der Wunsch nach einem Nachttisch wurde sehr schnell erfüllt!

Cons:

Keine Beschwerden!

2026-05-25 • via Nuitee
S
Susan • solo_traveller • gb
9
Would recommend- close to town centre but close to the park too.
Pros:

Great location, friendly staff.

Cons:

The lift wasn’t working

2026-05-24 • via Nuitee
M
Marcin • solo_traveller • pl
8
Pros:

Czystość i bliskość do rynku.

Cons:

Strasznie głośna klomatyzacja, beznadziejny widok z okna.

2026-05-21 • via Nuitee
R
Rafal • solo_traveller • pl
10
2026-05-21 • via Nuitee
H
Herbert F • couple • us
10
The best of Kraków is here at the Hotel Gródek
Pros:

The Hotel Gródek is located on a side street about a five minute walk from the old town main square in Kraków, Poland. It is a great location to explore the historic center where there are restaurants, bars, coffee shops, chocolate and souvenir shops and museums to visit.

We stayed in the Hotel Gródek for three nights during a Rick Steves tour and for an additional night on our own. Our room on the third floor was bright and quiet. It had a comfortable bed, a hot water kettle and a large bathroom with plenty of hot water in the shower.

A breakfast service was included during our stay and it was a real delight -- strong coffee, plenty of fresh bread, pastries and fruit, various meats and cheeses and smoked salmon to enjoy.

The front desk staff were welcoming and spoke excellent English. They were also very helpful on two occasions. On one occasion, a front desk staff member helped us resolve a printing issue with our tickets to Auschwitz. On another occasion, a front desk staff member resolved an even more challenging issue: To connect our one extra night reservation with our tour reservation. Our one extra night room reservation wasn't for the same type of room that we had for three nights with the tour. We didn't want to pack up and move to another room in the hotel for just one night. We wanted to stay in the same room. After explaining our issue a front desk staff member, that same staff member came to our room a little later to assure us that our issue would be resolved that day. And it was!

When we visit Kraków next time, we will stay here.

Cons:

Our only issue was with the hotel's Wi-Fi. In our room, it was generally weak and sometimes not available to use.

2026-05-17 • via Nuitee
A
Annicka • couple • se
10
Pros:

Ligger på en bakgata och det är tyst och lugnt. Mycket trevlig och hjälpsam personal. Ligger bra i centrum och när till det mesta. Fina rena och fräscha rum.

2026-05-17 • via Nuitee
W
William • solo_traveller • gb
9
Pros:

Location, complimentary breakfast

Cons:

Not much, no safe

2026-05-17 • via Nuitee
A
Andrus • solo_traveller • ee
10
2026-05-17 • via Nuitee
S
Silvia De Cillis • solo_traveller • it
10
2026-05-16 • via Nuitee
G
geir inge • couple • no
8
2026-05-15 • via Nuitee
L
LAURIE • couple • fr
5
Un hôtel très bien situé mais avec un très mauvais rapport qualité prix
Pros:

L’emplacement

Cons:

Le personnel inutile et le rapport qualité prix

2026-05-13 • via Nuitee
R
Roy • couple • us
6
Comfortable but not 5 star
Pros:

Proximity to old town

Cons:

We had to go up stairs to our bed. The bed was on a platform- so weird. Also, the small sofa in the room was worn out. They need to throw that thing away!

2026-05-13 • via Nuitee
J
Jane • solo_traveller • gb
8
A great little hotel in a fabulous location
Pros:

Its proximity to the main square and its quiet location

Cons:

Our room had a smell of drains from the bathroom. Our bed was on a raised platform - not ideal for an older gentleman

2026-05-10 • via Nuitee
T
TN • solo_traveller • jp
10
Pros:

手が込んだメニューもあり、朝食がおいしかった。

Cons:

カードキーが反応しないことが複数回あった。

2026-05-08 • via Nuitee
F
F.Twardoch • couple • pl
10
Bardzo miły pobyt
Pros:

Bardzo przytulny, wygodny, kameralny i luksusowy hotel. Zlokalizowany w samym centrum blisko rynku ale na lekkim uboczu co sprawia że jest cicho i spokojnie. Personel bardzo miły i pomocny. Śniadanie znakomite.

Cons:

Wszystko było znakomite.

2026-05-07 • via Nuitee
C
Claude • couple • fr
8
Pros:

Tout

2026-05-06 • via Nuitee