Hotel Gródek

Hotels
9.4 (2074 reviews)
Na Gródku 4 , Kraków , pl

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable rooms
Good breakfast variety
Cons:
Cleanliness issues reported
Inconvenient parking
Inconsistencies in food quality

Categories

Cleanliness
8.04
Some guests reported cleanliness issues, specifically mentioning poor room conditions.
Service
10
Strong positive sentiments regarding attentive and friendly service from staff.
Location
10
Described as excellent and convenient for accessing attractions.
Room Quality
9.04
Generally comfortable and pleasant rooms, but some guests noted issues.
Amenities
9.54
Good amenities offered, including complimentary water, but parking is inconvenient.
Value for Money
9.54
Perceived as good value considering the service and location.
Food and Beverage
9.04
Breakfasts were good, but varied opinions about quality.
Overall Experience
10
Overall positive experience, with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:02

Property Description

Luxurious Boutique Experience
Hotel Gródek offers a 5-star boutique experience in the heart of Kraków's Old Town. Individually designed rooms feature modern amenities like LCD TVs and free internet access.

Fine Dining and Relaxation
Enjoy a buffet breakfast at the Gródek Restaurant, known for its quality Polish cuisine. Unwind in the elegantly designed bar with a library and fireplace. For ultimate relaxation, visit the sauna and massage parlour.

Prime Location
With a 3-minute walk to St. Mary’s Basilica and proximity to cafés and restaurants at Main Market Square, Hotel Gródek places guests in the vibrant heart of Kraków. Don't miss exploring the nearby Kazimierz Jewish District.

Book now for a luxurious stay in Kraków's historic Old Town at Hotel Gródek.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 2074 reviews
Cleanliness: 8.04
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.54
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
M
MOUDENC couple fr
7
très correct
Pros:

correct

Cons:

le personnel est un peu froid et distant .

2026-08-07 via Nuitee
C
Catherine couple au
10
A hidden gem in old Krakow
Pros:

It is located in a beautiful historic building in an ideal location, close to the planty and 5 min from the main square making it easy to walk almost everywhere.

Our rooms were all absolutely lovely, decorated with taste and we fell very much at home. They are all different and very comfortable.

The breakfast was a delight, with an excellent selection of fresh, high-quality options.

The staff were outstanding, just like the hotel itself.Their kindness and professionalism made our stay even more enjoyable.

Cons:

Nothing really for we came back a second time.

2026-08-06 via Nuitee
H
Hansen couple no
9
2026-08-06 via Nuitee
R
Rouslan Mitiaev couple il
7
Pros:

Всё хорошо, но это крепкие 3 звезды, а не 5.

2026-08-04 via Nuitee
A
Andrea couple it
10
Pros:

Ottima posizione, ottimo servizio

2026-08-04 via Nuitee
W
Waleski couple pl
9
Jesteśmy bardzo zadowoleni, świetne miejsce.
2026-08-03 via Nuitee
S
Shota couple gb
10
2026-08-02 via Nuitee
R
Rudi couple lu
8
ontspannen
Pros:

-Goed ontbijt, nette kamers, vriendelijk personeel, goede ligging.
-Ligging : op 10' te voet door park in stadsmidden.
-Geen garage bij hotel, maar wel (betalende) parking op wandelafstand

Cons:

-

2026-08-02 via Nuitee
A
Adrian Mihai extended_group ro
10
Ein sehr gutes Hotel in der Innenstadt, mit vielen Restaurants in der Umgebung.
Pros:

Der Komfort und die Sauberkeit der Zimmer.

2026-07-24 via Nuitee
E
ehrlich couple il
9
A boutique hotel within the old town
Pros:

A boutique hotel within the old town. very nice decoration.
The breakfast is excellent

Cons:

The rooms are a little small

2026-07-24 via Nuitee
M
Matthew solo_traveller gb
8
Great location, lovely building, very helpful and polite staff.
Pros:

Great location, lovely building, very helpful and polite staff. Nice rooms. Breakfast buffet. I was also very early one day and the staff made me a breakfast box so I didn’t miss out. Generous check out and check in times.

Cons:

Air conditioning didn’t seem to respond to my instructions and defaulted to previous setting.

2026-07-23 via Nuitee
V
Vincenzo extended_group it
9
Ottimo
Pros:

Ottima colazione e posizione vicinissima al Centro.

2026-07-21 via Nuitee
I
Itzel Panambi solo_traveller mx
10
2026-07-21 via Nuitee
I
Itzel Panambi solo_traveller mx
10
Lindo y acogedor.
Pros:

El lugar es bellísimo y está a una distancia caminable de casi cualquier cosa. La atención del personal es muy amena.

2026-07-21 via Nuitee
A
Adrianna solo_traveller pl
10
Polecam
Pros:

Idealne położenie , takie jak chciałam , również z negatywnymi konsekwencjami związanymi z hałasem ( był jakiś koncert w pobliżu). Bardzo uprzejmy personel. Smaczne śniadanie . Uroczy obiekt.

Cons:

Całkowicie nie smakowała mi woda mineralna, ale to kwestia gustu.

2026-07-20 via Nuitee
C
Ciobanu couple ro
7
location is the hotel’s greatest strength, but the facilities and room standards fall well short of what a 5-star hotel
Pros:

The hotel’s location is excellent. It is right in the heart of the city, within walking distance of all the main attractions, yet it is situated on a quiet street, making it a peaceful place to stay.

However, I don’t believe this hotel lives up to its 5-star rating. In my opinion, it is more comparable to a good 3- or 4-star hotel. The Standard Room I stayed in requires significant improvements to meet the expectations of a true 5-star property.

Cons:

One of the biggest drawbacks was the room temperature. There is no way to adjust it from inside the room because the hotel uses a very old climate control system. Any temperature changes have to be requested through the reception, which is inconvenient and not what I would expect from a luxury hotel.

2026-07-19 via Nuitee
D
Dr. Peter solo_traveller de
10
2026-07-17 via Nuitee
W
William solo_traveller us
10
2026-07-15 via Nuitee
F
Florian solo_traveller es
9
2026-07-15 via Nuitee
M
Marco couple it
8
Excellent location in a quiet street
Pros:

The location is excellent, only 5 minutes walk away from the Main Square in the centre of town and 15 minutes walk from the central railway station. Our room at the back was very quiet. Breakfast was very good with a variety of sweet and savoury food. We also had dinner at the restaurant inside the hotel, which was pretty good. The staff at the reception was very corteous and helpful. Overall our stay was fine.

Cons:

Sadly, a few minor things a 5-star hotel should address. First, often, though not always, there was a bit of a foul smell in the bathroom. Surprisingly there was no shampoo nor conditioner available. We asked at the reception but they had none. A night lamp was attached to the wall between the pillows, in the middle of a double bed. Not the appropriate place to put a lamp. On my side of the double bed, there was no night table. There was a desk half a meter away which requires stretching an arm to reach it. I sandwiched a chair between the bed and the desk to put a couple of things on, but no more as they would have slid off the sloping padding. Again, on my side of the bed there was no socket to plug the phone in. The curtains were not wide enough for the large window, so early in the morning light was coming through the room, affecting after sleeping.

2026-07-13 via Nuitee