Hotel Villa Bianca Resort

Прекрасний вид з балкону. Чудове розташування. Прибирання кожного дня. Привітний персонал. Загалом залишились приємні враження від перебування в готелі.

Utsikt, centralt läge, personalen samt restaurang i samma byggnad, gångavstånd till Taormina cable car

Il punto di forza dell'hotel è sicuramente la posizione strategica in cui si trova, attraversando la strada puoi decidere dove andare al mare scendendo un po' di scale, in piu' è vicinissimo a isola bella, fermata autobus a 30 mt e funivia a 50mt e vari market nelle vicinanze, il personale è gentilissimo e pronto ad aiutarti per qualsiasi cosa.

Very old and very bed shower
They dont have refrigerator
They dont have normal coffee

Posizione, colazione

The room provided was entirely unrepresentative of the photographs published on the various booking platforms they use.

Our room was run-down and dirty, the bathtub was stained, and the advertised terrace consisted merely of a table and chairs placed directly in front of our door in an exterior hallway. Furthermore, contrary to the published photos, there is no pool on site; instead, guests must take a bus/taxi ride and pay an additional 17 Euro per person for access to a Lido that includes the pool. The worst part was navigating the 3.5-minute walk from the lobby to our room. This walk was long and arduous up and down several staircases and was unsafe, as the path was frequently dark and the automatic lights were unreliable.

When we raised these concerns with the staff, the issue was dismissed with the claim that we had booked an "economy" room. However, we booked through one of their preferred platforms, which did not list the room as economy, and all available options were similarly priced.

Фантастичний краєвид. Гарний балкон, ванна кімната. Хороший сніданок

I will start with the good points although there are not many. The location is good and the views are amazing. The cable car station is right next to the hotel and takes you up into town for 10 euro return. Isobella beach it accross the road up the steps to get to it are very steep.
Now for the negatives the staff are extremely rude at reception and very unhelpful. The rooms are outdated with broken furniture and a shower that is so small. Bathroom tiny difficult to get in and out of. The hotel looks like it has not been decorated since 1960. It’s not a 4 star at all it’s not even a good 3 star. The free parking that is advertised is never available so you have to pay and it can cost about 30 euro a day ! Expensive. They don’t have a pool you have to use the pool at the Ipanema hotel down the road. This is the sister hotel and the staff there are just as rude and unhelpful, they act like they are better than you.
My room was infested with ants while I was there. I reported it no apology !. The lift also broke down and I was on the fourth floor again no apology just a rude comment from the receptionist who said “use it then and get stuck”. I booked a single room for myself. If you are going alone choose another hotel, this one should be condemned. The breakfast is the same everyday cheap ham, cheese, boiled eggs and tinned peaches! No toast.

Romslig balkong og utsikten var flott. Gode senger. Veldig hyggelige og hjelpsomme de som jobbet i resepsjonen. God beliggenhet i forhold til buss og funicolare.

The hotel is close to the sea, and the cable car. I had a se view room with a balcony, wich was really cool.
The breakfast was perfect and diverse with quality cofee.

A személyzet egy része tényleg kedves volt, illetve a hotel elhelyezkedése jó.