HoteLumiere at the Arch - A Caesars Rewards Destination

Hotels
•
Caesars Entertainment
6.6 (189 reviews)
999 N. 2nd St., St. Louis, Missouri, 63102 , St. Louis , US
1-314-881-7777

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Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Designated smoking area
Elevator
See all facilities

Review Highlights

Pros:
Location
Casino
Gordon Ramsay Restaurant
Cons:
Cleanliness
Service
Room Issues

Categories

Cleanliness
3.81
Numerous comments about dirty rooms and poor maintenance.
Service
5.78
Staff felt unfriendly; however, one staff member was noted to be kind.
Location
9.32
Close to the Arch and convenient for convention center events.
Room Quality
5.77
Rooms described as not looking clean and having issues with smoke and maintenance.
Amenities
8.8
Good amenities such as casino and restaurants, but the bar was closed.
Value for Money
5.76
Overall value questioned due to cleanliness and service issues.
Food and Beverage
7.81
Food options noted positively, especially Gordon Ramsay's restaurant.
Overall Experience
5.78
Mixed feelings, with many negative comments overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Welcome to HoteLumiere at the Arch, your premier destination for excitement and comfort in downtown St. Louis.

Unparalleled Entertainment
Dive into endless fun with our on-site casino that promises an exhilarating experience, along with unique retail options at our gift shop and newsstands.

Culinary Delights
Savor exquisite flavors at our three fantastic restaurants and charming coffee shop, offering a delightful range of dining options to satisfy every palate.

Convenient Amenities
Stay productive with our 24-hour business center and extensive event spaces, perfect for meetings or special occasions, featuring 8000 square feet of flexible conference space.

Experience the vibrant heart of St. Louis from the comfort of our well-appointed guest rooms! Book your stay today and create unforgettable memories!

Important information:

  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.6
Based on 189 reviews
Cleanliness: 3.81
Service: 5.78
Location: 9.32
Room Quality: 5.77
Amenities: 8.8
Value for Money: 5.76
Food and Beverage: 7.81
Overall Experience: 5.78
R
Robert • couple • us
4
Will never stay there again… a motel 6 would probably be a better stay!
Pros:

Close to the casino

Cons:

The lamp shades in the room was torn, wall paper peeling from the walls, constant clicking sound from the vent, water wouldn’t get hot in the bathroom, remote control had some type of sticky substance on it. Wasn’t worth spending $200.00!

2026-05-25 • via Nuitee
K
Keiawna • couple • us
10
2026-05-24 • via Nuitee
T
Thorsten • extended_group • de
8
2026-05-24 • via Nuitee
C
Cardona • solo_traveller • us
10
Pros:

Clean rooms

Cons:

I cannot think about anythinh

2026-05-23 • via Nuitee
S
Stephenie • couple • us
2
Med
Pros:

The whole place is poorly kept

Cons:

Location only

2026-05-22 • via Nuitee
P
PHELAN • couple • us
5
2026-05-21 • via Nuitee
V
Vaughn • couple • us
10
Outstanding! Walking distance to convention center!
Pros:

The staff was fantastic. Room was spacious and clean.

Cons:

It would have been nice if the common area bar was open, however we were there during the week and I do understand they need to determine if if it would be busy enough.

2026-05-21 • via Nuitee
M
Marisa • couple • us
10
2026-05-21 • via Nuitee
A
Atkinson • solo_traveller • us
7
Pros:

Big room comfy beds

Cons:

The receptionist... wasn't welcoming

2026-05-20 • via Nuitee
W
William • couple • ca
9
Overall, we had a pleasant stay and would recommend the hotel to friends and family.
Pros:

The room was a good size and the bed was very comfortable. Well located downtown St. Louis and easy walking distance to the Arch and other attractions were interested in seeing. Overall, the hotel more than met our expectations.

Cons:

In the shower, the soap dispensers were all but empty and the hotel was very quiet as the main bar was not open while we were staying.

2026-05-19 • via Nuitee
W
Williams • solo_traveller • us
9
Pros:

Check in was easy The gentleman at the desk was friendly. The area was amazing . Will most definitely stay again if I'm in town

Cons:

No microwave in the room.

2026-05-19 • via Nuitee
H
Henry • solo_traveller • us
6
Pros:

It was clean.

Cons:

We had thinks that should have been caught before the room was considered guest ready.

2026-05-19 • via Nuitee
W
williams • couple • us
9
Peaceful
Pros:

The lobby the two free drinks

Cons:

Quiet and friendly

2026-05-18 • via Nuitee
A
Alex • solo_traveller • us
8
So nice I’ve stayed twice and will stay again
Pros:

The location is wonderful

Cons:

The bathrooms in the hotel rooms could use a little cleaning up the walls needed to be painted and the shower head was a little rusty but fix those and you’ve got a great hotel

2026-05-18 • via Nuitee
T
Tracy • couple • us
8
2026-05-18 • via Nuitee
R
Reynolds • solo_traveller • us
9
Pros:

Nice and clean

Cons:

Price

2026-05-17 • via Nuitee
A
ANNETTE • extended_group • us
7
Covenant
Pros:

Don’t think they had breakfast

Cons:

Not enough towels and toilet paper .Girl the checked us in early was rude just handed us the keys didn’t say much

2026-05-17 • via Nuitee
V
Vargas • extended_group • us
7
2026-05-16 • via Nuitee
G
Gerard • solo_traveller • us
5
Good location. Budget. Don’t expect much.
Pros:

Old hotel.

Cons:

Hidden charges.

2026-05-16 • via Nuitee
W
Williams • solo_traveller • us
8
2026-05-15 • via Nuitee