Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Some amenities outdated

Categories

Cleanliness
7.36
Mixed sentiments; several reviews mention cleanliness issues.
Service
9.33
Consistently positive remarks about helpful and friendly staff.
Location
9.37
Highly praised for convenience to attractions and transport.
Room Quality
8.32
Comments indicate comfort, but some rooms are reported as outdated.
Amenities
8.35
Generally acceptable but some amenities like breakfast reported as poor.
Value for Money
8.31
Price recognized as reasonable but some costs noted as excessive.
Food and Beverage
7.36
Breakfast offerings received specific criticism for quality.
Overall Experience
8.83
Overall positive experiences but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:13

Property Description

Historic Charm and Modern Comforts

Prime Location: Hotel Palma, nestled near Pompeii’s ancient ruins and the Pompei Santuario Station, offers easy access to both history and modern convenience.

Breathtaking Views: Indulge in the beauty of Mount Vesuvius from the hotel's panoramic terrace, a perfect spot to unwind and take in the mesmerizing surroundings.

Delightful Amenities: Enjoy a relaxing soak in the mini hot tub (available seasonally) and start your mornings with a delicious Neapolitan breakfast featuring homemade delicacies.

Experience the perfect blend of history and relaxation at Hotel Palma. Book now to secure your stay and explore Pompeii in style.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 409 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
F
Franca • solo_traveller • it
8
Pros:

Centralita' dell hotel

2026-05-23 • via Nuitee
J
Jean-Carlo • couple • be
9
Magnifique
Pros:

Personnel efficace

Cons:

Tout était bien

2026-05-22 • via Nuitee
S
Severino • couple • it
9
2026-05-17 • via Nuitee
L
Lene B. • couple • dk
8
2026-05-13 • via Nuitee
N
Nicholas • couple • gb
9
Enjoyed our stay
Pros:

Location was perfect for Pompei

Cons:

Road noise

2026-05-07 • via Nuitee
C
CARLO • couple • it
8
2026-05-04 • via Nuitee
M
Michaela • solo_traveller • it
10
2026-05-04 • via Nuitee
F
Francesca • solo_traveller • it
9
2026-05-03 • via Nuitee
J
Jenny • solo_traveller • gb
8
We enjoyed our stay in Pompei and the hotel was very convenient, comfortable and attractive.
Pros:

Very central, comfortable and attractive with pleasant staff.

2026-05-02 • via Nuitee
A
Alun • couple • gb
8
2026-05-02 • via Nuitee
M
Matjaž ZIERNFELD • couple • si
9
Zadovoljen, bi priporočil.
Pros:

Odlična lokacija, prijazno osebje, brezplačen parking pred hotelom.

Cons:

Morda malo šibka ponudba hrane za zajtrk.

2026-04-30 • via Nuitee
K
Karen • couple • gb
6
I’d stay in air BnB next time…
Pros:

Great location
Clean comfortable rooms

Cons:

Breakfast was awful

2026-04-27 • via Nuitee
M
Matteo • family_with_children • it
10
Ottima posizione, anche se un po’ rumorosa. Menzione particolare per lo staff!
2026-04-26 • via Nuitee
V
Victoria • couple • gb
9
walking distance of Pompeii historic site and steps away from train to Herculaneum
Pros:

Elegant lounge, comfortable room and very nice staff. Staff gave us travel advice and swiftly followed up to tell us we’d left belongings at the hotel. Close to restaurants and walk to Pompeii site

Cons:

Wi-Fi is a little slow

2026-04-24 • via Nuitee
R
Renato • couple • fr
10
Pros:

Bel hôtel, très confortable de la Belle Époque, des belles chambres, belle salle de bain , situé dans le centre de Pompéi juste en face de la gare pratique pour Naples ou Sorento. Grand choix de bons restaurants, correct, et pas cher alentours.
Petit déjeuner correct à l’italienne, c’est-à-dire avec beaucoup plus de gâteaux sucrés que de choix salés.

2026-04-23 • via Nuitee
K
Kevin • couple • nl
9
2026-04-20 • via Nuitee
T
Terry • solo_traveller • gb
9
Pros:

Excellent service and a great location for Pompeii

Cons:

Smart TV would be handy, not essential due to location

2026-04-16 • via Nuitee
A
Alison • family_with_children • gb
9
A little bit of class in Pompeii
Pros:

Ideally located near one of the Pompeii gates- not the one nearest to the train station which can be a little chaotic - so much better queues and calmer entrance to the historical site. Beautiful reception dressed for Easter. Friendly staff who welcomed us and took care of our luggage whilst we did Pompeii. Good sized room- clean - with balcony.

Cons:

Bar area was very small and TV in room was also very small with no USB port- this appears not to be unusual for Italy though having stayed in a number of other hotels. This wasn’t really an issue for us as we went out to eat and drink and we weren’t there to watch TV.

2026-04-16 • via Nuitee
P
Paola • solo_traveller • us
9
2026-04-14 • via Nuitee
A
Angèle • couple • ch
7
Bien
Pros:

La chambre très confortable mais bruyante car la route passe juste en dessous.

Cons:

Le personnel lors du petit déjeuner était de mauvaise humeur et n était pas agréable.

2026-04-12 • via Nuitee