Hotel Ivy, a Luxury Collection Hotel, Minneapolis

We stayed on 19th floor for three nights in July 2026. Room was fine EXCEPT that hot water in bathroom was out of control. Scalding hot water with virtually no cool water to make it bearable. Why stay at a luxury property where your showers or baths (we tried both) become birdbaths at the sink. We reported this to front desk twice and by text. Never fixed. We discussed with others on 19th floor in elevator. Same issue.

One positive: Kourtney in downstairs bar/breakfast. Helpful, engaging, great attitude.

I stayed in Hotel Ivy when I visited twin city last month. This hotel is located in Minneapolis downtown, and it has beautiful hotel room with spacious bathroom. I love the decoration and design of this hotel. The restaurant is gorgeous, I had breakfast as well as lunch, and the food quality never disappoints me. The staff is super nice, and they know how to listen to my needs and react properly.

The room was good, the food and drinks at the bar were terrible. Ordered "Herb Fries with a Basil Aioli" but received regular fries with ketchup. After pointing out the differences, I was told all about the kitchen struggles. I ordered a buffalo trace double (3 oz), $34.00-- by comparison the night before at the Four Seasons Riva Terrace the same drink was $22.00 (and all their food was ON POINT). Obviously not an example of a luxury property. Stay here, but don't dine or drink here.

The hotel is very nice. All of the staff we encountered were very professional and friendly from the valet, front desk, spa staff and housekeeping. The rooms are spacious and clean. I did love how quiet the hotel is. I never heard doors slamming and housekeeping was not banging on my door first thing in the morning as they do at other hotels if you forget to put up your do not disturb sign. The only area where I could see some improvement was in the spa and this is the main reason we chose this hotel. Once we were oriented to the Quarts Spa, we rarely saw a staff person. People had left several used towels on shelves in the spa and they were never removed in the 2hrs we were there. There weren't any clean towels in the spa area, but only in the locker room. I think the shelves were meant for clean towels and not dirty ones. Staff never came by to squeegee the wet floors. We entered the Aura Lounge and found the chairs all appeared to have been used by other guests and not refreshed. These things gave me an over all feeling of uncleanliness. I hate to leave a negative review, but I know if I were the manager or owner, I would want to be aware of these things.

We stayed at Hotel Ivy for one night with our young child. When we got to our room, there was a very strong marijuana smell. It was bad enough that we didn’t feel comfortable staying in the room as-is.

The hotel worked on the problem, but it took about two hours before we could actually use the room. Since this was only a one-night stay, losing that much time was frustrating.

The hotel did give us a $60 food credit, which I appreciated. However, no room change or upgrade was offered while we were waiting.

Once the smell issue was addressed, the room itself was very nice. We also ate at Breva and really enjoyed the food.

Overall, I had mixed feelings about the stay. The hotel is beautiful and the restaurant was excellent, but I was disappointed that our room wasn’t ready for guests when we checked in.

The hotel Ivy provides a comfortable stay in downtown Minneapolis within an easy walk of Nicollet Mall and the Convention Center. It is connected to the skywalk network for colder months.

Service is always friendly - from the front desk to the valets. Rooms are clean and comfortable, with large bathrooms. I enjoy returning to this property when I need to stay in downtown Minneapolis.

The hotel has a great location, and the bed was very comfortable. The staff were also very friendly and welcoming.

Friendly staff!

I recently stayed at Hotel Ivy for a birthday celebration weekend, and they truly knocked it out of the park. From the moment we arrived, the entire experience felt curated and intentional.

The staff here is operating at a different level. A massive shoutout to Kaysee, Daniel, and the entire service team—from the cleaning crew to the valet. They went above and beyond to make the stay feel personal and memorable. Every request was met with excellence.

The bed was very comfortable and clean. And the hotel had everything you could ask for for the most part. Even a spa, bar, and restaurant that we didn’t even get a chance to experience. Judging off of the quality of everything else we experienced I don’t doubt the standard being contagious.

The real test of a hotel is how they handle things when they don’t go according to plan. I accidentally left a bag behind and didn't realize it until I had already left the area. They handled the situation perfectly, easing my stress and coordinating a prompt return of my belongings. That kind of reliability is rare and much appreciated.

The logistics of the location are unbeatable. Whether you’re heading out for dinner or exploring the city, everything feels incredibly accessible. Most of our destinations were under 10 minutes away. We never drove longer than 25 minutes to reach anything on our itinerary.

I have absolutely no complaints. It was a seamless, high-end experience that was worth every penny. I’ll definitely be returning whenever I’m back in the area.

I had the best time staying here. The staff are incredibly sweet and go out of their way for you. During check-in, they asked about my visit and I just said it’s my birthday. That evening, I went back to my room and found a lovely handwritten card, prosecco, and chocolate waiting for me. Then, they surprised me again with a free upgrade to a stunning, spacious suite! I never wanted to leave.

The room is also extremely clean—especially the bathtub, it was totally spotless. For food, everything was so tasty. I ordered the braised skirt steak for room service and it was excellent. Breakfast had so much variety, with really smooth hollandaise sauce, nice savory omelets, and good quality coffee. They really nail every single detail here. Such a great hospitality team. I am already looking forward to my next visit!

From the moment we walked through the door the service and cleanliness was impressive!

This is one of the nicer hotels in downtown Minneapolis; close enough to site seeing and restaurants and not too far into the “questionable” parts of town to make feel unsafe. The spa is a waste of money and so is their gift sundry shop next to the spa. The gym is amazing and their on site hotel restaurant is really good surprisingly. Parking is expensive and inconvenient everywhere in downtown Minneapolis but you can use the sky bridge to walk from parking deck to convenient hotel entrance by parking directly across the street (costs much less).

The entrance .... The decor

Daniel and Amber made our stay amazing. They were so welcoming and accommodating. The room was beautiful, and it was well kept. The atmosphere in the building was very comfortable. The spa also provided amazing service, so we will definitely return.

My biggest complaint was that they never cleaned the room in the time we were there. We checked in Saturday afternoon and left Monday morning. I was also surprised that there were no real drawers to put clothes in. They were just the drawers next to the bedside table. Finally, the valet kept forgetting to us our ticket, so when we needed to retrieve our car, we would have to just call down and it took a lot longer.

The king suite is was HUGE with all the best amenities you can expect. The bed was very comfortable and the upscale look and feel just added a different charm. Highly recommended!!