Pestana Porto Santo Premium All Inclusive Beach & SPA Resort

Hotels
•
Pestana Hotel & Resorts
8.9 (1314 reviews)
Estrada Regional 111 Nº 120 - Sitio Do Campo De Baixo , Porto Santo , PT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Well-maintained amenities
Personalized service
Cons:
Poor food quality
Additional costs for sunbeds
Concerns about cleanliness of food

Categories

Cleanliness
8.35
The room was spacious and clean, but concerns about food hygiene were mentioned.
Service
9.85
Exceptional service from staff, especially Marta, who was very helpful and attentive.
Location
9.35
Superb location with great access to the beach and well-maintained gardens.
Room Quality
8.85
Rooms are described as clean and spacious; upgrades made the experience special.
Amenities
9.35
Great facilities including pools and a spa that were well-maintained.
Value for Money
8.85
Satisfactory but slightly offset by additional costs for sunbeds.
Food and Beverage
7.35
Concerns over food quality, with reports of inadequacy and food poisoning.
Overall Experience
9.25
Overall a pleasant stay with some notable issues, particularly concerning food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:52

Property Description

Private Sandy Beach and Natural-style Pools
Experience luxury and relaxation at our 5-star resort with a private sandy beach and two natural-style pool areas surrounded by lush gardens.

Elegantly Decorated Rooms with Private Balconies
Enjoy stunning ocean views from your private balcony in our elegantly decorated rooms, furnished in soothing blue and green shades.

Gourmet Dining and Spa Experiences
Indulge in a variety of dining options at our 5 restaurants and 2 bars, offering Italian and Mediterranean cuisine. Relax and rejuvenate at our spa with heated pools, saunas, and steam baths.

Book now to experience the ultimate seaside getaway at Pestana Porto Santo Beach Resort & SPA!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.




Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXO

Location

Guest Reviews

8.9
Based on 1314 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
F
Fabio • solo_traveller • pt
3
Má gestão fo Peatana Porto santo
Pros:

A eatrutura do hotel em si é compatível.
O atendimento e a simpatia dos colaboradores.

Cons:

Não estou de acordo um hotel com o sistema all inclusive com tantos extras e adicionais.
Serviço precário. O bufet não corresponde a um hotel de categoria 5 estrelas. A comida é da maia simples e básica que há. Nada de especial.
Sombreiroa e cadeiras na praia pagos a parte, o hotel tem 4 resrmtaurantes temáticos, mas só tem direito a uma reserva ficar hospedado mais de 4 noites. Geralmente o hotel é que determina o qual restaurante é que vc hospede poderá ir jantar, ainda referindo como uma oferta. No quarto ha apenas água sem gás e com gás.
Enviaram me.um vinho para o quarto de categoria bem simples como um "mimo", sendo esse vinho estar espalhado por todo o hotel, n faz sentido algum.
O ferro de passar a roupa solicitado foi esclarecido que apenas as 2 primeiras horas de uso eram "grátis".
No snack bar havia uma placa que o hambuguer não poderia passar de 3 por pessoa, o cachorro quente era apenas um pão c molho e salsicha, n havia absolutamente nada a altura para a categoria do hotel, fficamos hospedados por 4 noites e almoçamos apenas no primeiro dia logo que efetuamos o check in, na parte dos grelhados havia apenas carne de hamburguers grelhados.
As opções de carnes do buffet nada em especial, nada atrativo. As sobremesas das mais simples e sem qualidade.
Os demais dias apenas usufruimos dos pequenos almoço os quais todos os dias absolutamente iguais, nada foi mudado nas opções.
O hotel deixou muito a desejar em qualidade e serviço prestado diante dos valores das tarifas das diárias e tb os adicionais e extras não incluído nas diárias.
Optei por conhecer os restaurantes da ilha para não noa chatearmos mais.

2026-10-15 • via Nuitee
M
Manja • family_with_children • de
10
Pros:

Die Anlage ist super. Das Personal ist sehr freundlich und zuvorkommend. Hier werden alle Wünsche erfüllt. Wir kommen selbstverständlich wieder und freuen uns schon auf den nächsten Besuch.

2026-10-14 • via Nuitee
K
Kim • couple • pt
8
Pros:

Spacious room with comfortable bed and nice patio area. Excellent pool area. Good facilities and a wonderful sandy beach. Staff were very friendly and helpful.

Cons:

One bed had a plastic undersheet, which was noisy and less comfortable.
The buffet dining area was extremely crowded. You were provided with the times when you could eat, which simply didn't work for us as we had golf tee times, etc. which imposed different schedules.

2026-10-13 • via Nuitee
P
Pedro Castel-Branco • solo_traveller • pt
10
2026-10-12 • via Nuitee
S
susy • solo_traveller • gb
8
Pros:

Cocktails were really good

Cons:

Lack of reception staff.

2026-10-12 • via Nuitee
S
Sónia • couple • pt
10
Boa
Pros:

Tudo bem obrigado

Cons:

Tudo

2026-10-10 • via Nuitee
R
Richard • couple • gb
6
Nice for families, but not luxury or 5 star
Pros:

Lovely room and good access to the beach. The spa pool, sauna, and hamam were a nice feature, also the adults bar which had games room.

Cons:

This is not 5 star. It is more family and children focused with amusements and associated noise. Also the self service restaurant gets very crowded and not well laid out. Very chaotic. The saving grace is that you can use the pool and facilities at the next door Dunas property, which is much quieter and the restaurant more organised.

2026-10-07 • via Nuitee
L
Léa • solo_traveller • fr
7
Pros:

Cadre très agréable, accès direct a la plage. Chambre spacieuse et literie confortable. Le personnel est accueillant.

Cons:

La nourriture et les cocktails ne sont pas d’un niveau 5 étoiles nous avons été déçus de la qualité (excepté l'atelier mojito qui fait de superbes boissons).
C’est dommage qu’il n’y ait pas de navette prévu par l’hotel pour les trajets jusqu’au port au vu du standing (à l'aller on se débrouille, au retour on peut réserver un taxi via la réception).
Les transats payants en supplément et plutot chers.

2026-10-07 • via Nuitee
G
Goncalves • solo_traveller • pt
10
Pros:

As comodidades, o cuidado dos funcionários, a qualidade do serviço. Incluindo o cuidado da gestora Marta Vasconcelos. A estadia foi excecional.

2026-09-16 • via Nuitee
L
Luis • couple • pt
9
Foi muito agradável
Pros:

Muito bom

Cons:

-Durante 2 noites apareceram-nos formigas na cama
-Os pijamas não eram arrumados. ficavam de qualquer maneira no quarto.

2026-09-15 • via Nuitee
R
Rogélia • solo_traveller • pt
10
2026-09-15 • via Nuitee
C
Cardoso • solo_traveller • pt
10
Pros:

De tudo

Cons:

Não ficar mais dias😁

2026-09-15 • via Nuitee
M
Migui • family_with_children • pt
9
Fantástica
Pros:

Todas as refeições foram fantásticos, os bares com bebidas variadas e disponíveis a qualquer hora. Piscinas espetaculares e acesso à praia fantástico.

Cons:

Não tenho nada a salientar. Gostei de tudo.

2026-09-14 • via Nuitee
D
Daniela • couple • pt
10
Surreal de bom
2026-09-14 • via Nuitee
A
Angie Carolina • couple • mx
10
Todo perfecto
Pros:

Todo en general estuvo 10/10, la comida estaba deliciosa y abundante, Martha fue un encanto y nos ayudó para hacer late check out sin costo adicional. Quedamos encantados y con muchas gracias de regresar.

2026-09-11 • via Nuitee
A
Anthony • solo_traveller • gb
10
Pros:

Overall an amazing stay at the hotel. Couldn't ask for anything more. Marta looked after me and my family with the highest service you would expect making sure our holiday including our checkout being a wonderful experience. Highly recommend for anyone looking for an all inclusive holiday at Pestana hotels in Porto Santo

2026-09-11 • via Nuitee
A
Anthony • solo_traveller • gb
10
Pros:

My parents had an amazing and unforgettable first holiday experience at Pestana hotel in Porto Santo. 10 out of 10. Especially with Marta who exceeded our expectations during our stay at the hotel.

2026-09-11 • via Nuitee
J
Joana • couple • pt
10
Memorável
Pros:

Tudo espetacular! Desde os quartos, à piscina e a simpatia dos funcionários. É sem dúvida um sítio que nos faz sentir em casa e com vontade de voltar

2026-09-09 • via Nuitee
F
Filipa • solo_traveller • pt
10
2026-09-08 • via Nuitee
D
Daniela • solo_traveller • pt
1
2026-09-08 • via Nuitee