Pestana Porto Santo Premium All Inclusive Beach & SPA Resort

Hotels
•
Pestana Hotel & Resorts
8.9 (1240 reviews)
Estrada Regional 111 Nº 120 - Sitio Do Campo De Baixo , Porto Santo , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Well-maintained amenities
Personalized service
Cons:
Poor food quality
Additional costs for sunbeds
Concerns about cleanliness of food

Categories

Cleanliness
8.35
The room was spacious and clean, but concerns about food hygiene were mentioned.
Service
9.85
Exceptional service from staff, especially Marta, who was very helpful and attentive.
Location
9.35
Superb location with great access to the beach and well-maintained gardens.
Room Quality
8.85
Rooms are described as clean and spacious; upgrades made the experience special.
Amenities
9.35
Great facilities including pools and a spa that were well-maintained.
Value for Money
8.85
Satisfactory but slightly offset by additional costs for sunbeds.
Food and Beverage
7.35
Concerns over food quality, with reports of inadequacy and food poisoning.
Overall Experience
9.25
Overall a pleasant stay with some notable issues, particularly concerning food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:52

Property Description

Private Sandy Beach and Natural-style Pools
Experience luxury and relaxation at our 5-star resort with a private sandy beach and two natural-style pool areas surrounded by lush gardens.

Elegantly Decorated Rooms with Private Balconies
Enjoy stunning ocean views from your private balcony in our elegantly decorated rooms, furnished in soothing blue and green shades.

Gourmet Dining and Spa Experiences
Indulge in a variety of dining options at our 5 restaurants and 2 bars, offering Italian and Mediterranean cuisine. Relax and rejuvenate at our spa with heated pools, saunas, and steam baths.

Book now to experience the ultimate seaside getaway at Pestana Porto Santo Beach Resort & SPA!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.




Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1240 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
V
Vera • solo_traveller • pt
8
Pros:

Localizaçao praia e bons acessos, ter guarda-sol e tapa- vento gratuitos na praia. Funcionamento razoável kidsclub. Bons espetáculos animação.

Cons:

Muita dificuldade na reserva restaurantes temáticos, com horários muito tardios. Alguma dificuldade na gestão horários refeições ( todos com necessidade marcação prévia) para acesso almoço , peq-almoço e jantar

Melhor gestão acesso piscina coberta com crianças - garantir a utilização fralda aquática para evitar encerramentos piscina

2026-06-20 • via Nuitee
S
Susana • solo_traveller • pt
9
Pros:

O hotel e a localização são maravilhosos

Cons:

De nada

2026-06-19 • via Nuitee
T
Tiago • couple • pt
9
Pros:

Instalações, localização, piscinas, limpeza,
Restaurante temático "madeira lovers"

Cons:

Restaurante temático italiano, esperavamos um restaurante mais intimista num ambiente mais "Itália" mas havia demasiado barulho, música alta, ouvia-se a música do lounge do hotel, confusão dos funcionários, a parte das saladas deste restaurante deixavam a desejar a nível de frescura, no fundo parecia que estávamos no restaurante buffet do hotel.

Na semana que estive hospedado não estava disponível o restaurante temático marroquino, a existir os 3 restaurantes temáticos deveriam estar disponíveis

Não haver sumo natural de laranja espremido na hora em nenhuma parte do hotel

2026-06-16 • via Nuitee
A
ANTONIO • family_with_children • pt
10
Pros:

Todo excelente y la atención la mejor

2026-06-15 • via Nuitee
J
José Carlos • solo_traveller • pt
9
Melhorar a cozinha
Pros:

Dos funcionários, da localização
Do profissionalismo da Relações Públicas Marta Vasconcelos

Cons:

Da falta de diversidade na zona dos grelhados.
Da reposição dos produtos por vezes tardia

2026-06-15 • via Nuitee
V
Virgínia • family_with_children • pt
10
Pros:

Localização privilegiada, ótimo acesso à praia.
Conforto máximo, quarto com vista espetacular para a piscina.
Assistência premium, de todos os colaboradores do hotel.
Alimentação variada, com inúmeras escolhas.

2026-06-15 • via Nuitee
D
Da Silva • family_with_children • pt
10
Destinado formidável e relaxante
Pros:

Atenção e dedicação com os hóspedes , na proximidade e por proporcionar experiências típicas e gastronómicas que muito nos agradou.
A animação também excelente para adultos e crianças .

Cons:

O processo de check-in um pouco demorado.

2026-06-13 • via Nuitee
H
Hugo • solo_traveller • pt
9
2026-06-13 • via Nuitee
A
Adelaide • solo_traveller • pt
10
Pros:

Segundo ano consecutivo no Pestana Porto Santo. Este ano superou todas as expectativas, ainda melhor. Nota máxima para a comida - permanecemos de uma semana para a outra e nunca um menu se repetiu - muitos gratinados no forno e muitos tipos de peixe, tal como gostamos. [Tem também obviamente vários pratos de carne].
Há sempre o que fazer, entre piscinas interior e exteriores, ginásio, praia, caminhada ou corrida; frequentamos também uma aula de yoga organizada pelo hotel. À noite há música ao vivo no Lounge ou ativades variadas a decorrer numa outra sala de espetáculos.
Pretendemos seguramente voltar (esperemos que já no próximo ano).

2026-06-13 • via Nuitee
F
Fátima • couple • pt
9
2026-06-12 • via Nuitee
J
jessica • couple • fr
5
Pros:

Le spa ne fonctionnait pas, j’étais très frustré vu le prix que j’ai payé

2026-06-11 • via Nuitee
V
Viera • solo_traveller • sk
8
2026-06-09 • via Nuitee
J
Ju • couple • pt
10
2026-06-09 • via Nuitee
P
Paula • extended_group • fr
9
Bon séjour dans l’ensemble.
Pros:

L’emplacement, l’accueil correct, les équipements, la plage.

Cons:

Les restaurants de spécialité : il faut vraiment améliorer la nourriture et le service qui n’était guère mieux que celui du buffet, au contraire.

2026-06-08 • via Nuitee
P
Pedro • family_with_children • pt
8
Uma muito boa experi
2026-06-08 • via Nuitee
L
Liudmila • solo_traveller • pt
8
Lovely holiday with Pestana
Pros:

I was the 2nd time in this hotel and I would say this experience was better than last time when I came with my husband :)
I got the room with the nice view in a quiet area
The staff was really nice to to me
The hotel is located by the beautiful beach
The hotel territory is well maintained
I liked the selection of food in the restaurant, lots of fish, meat and veggies

Cons:

The main restaurant is super busy and noisy, would be nice if it was bigger and people didn’t need to queue, the time slots don’t really work because nobody follows :)
It’s weird that spa area with swimming pool for adults is only working until 6pm.
There are not many stuff to do for people without kids.

2026-06-07 • via Nuitee
M
Martin • couple • ae
10
2026-06-06 • via Nuitee
J
James • couple • gb
10
One gentleman that worked there called Said especially needs a shout out because he was incredible. My girlfriend was il
Pros:

Absolutely beautiful resort. All the staff were so lovely and took care of us, the rooms were incredible as well.

Cons:

Nothing really. Literally nothing, we had such an incredible time, one of the best holidays I’ve been on

2026-06-05 • via Nuitee
T
Tiago • couple • pt
7
Pros:

O acesso à praia. Ofereceram-nos late check-out.

Cons:

Organização. Não conseguiram organizar táxi de ida para o hotel. Tiraram uma oferta que tinham dado. Qualidade da comida. Água da piscina interior fria.

2026-06-05 • via Nuitee
G
gomes de Freitas • solo_traveller • pt
10
2026-06-02 • via Nuitee