Hotel Mansion Del Valle

Hotels
9 (308 reviews)
Calle Diego De Manzarieos 39 , Tuxtla Gutierrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Poor breakfast options
Wi-Fi problems

Categories

Cleanliness
8
Several reviews cited issues with cleanliness, particularly with rooms not being clean upon check-in.
Service
10
Most reviews mention friendly and accommodating staff, contributing to a positive service experience.
Location
10
Consistent praise for the central location, making it easy to access local attractions.
Room Quality
9
Mixed reviews; while some described the rooms as comfortable, others noted issues such as basic room assignments.
Amenities
8.5
General sentiment indicates some amenities, such as Wi-Fi and breakfast, need improvement.
Value for Money
9
Some guests felt the pricing should match the quality of services offered; value perceived as decent but not exceptional.
Food and Beverage
8
Negative remarks regarding breakfast options and quality suggest a need for enhancement.
Overall Experience
9.5
Most reviews express general satisfaction with the stay, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:32

Property Description

Luxurious Accommodation
Hotel Mansion Del Valle, a 4-star property in downtown San Cristobal de Las Casas, offers beautifully furnished rooms with modern amenities, including flat-screen TVs and free Wi-Fi. Each room is decorated in vibrant Mexican colors and features a private bathroom with complimentary toiletries, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in the authentic flavors of Mexico at La Mechita restaurant within the hotel premises. From traditional Mexican dishes to regional wines, guests can savor a culinary delight. For added convenience, room service is also available for those who prefer dining in the comfort of their rooms.

Relaxation and Convenience
Guests can unwind on the sun terrace while admiring the picturesque views of San Cristobal. With a 24-hour front desk, laundry facilities, and free parking, Hotel Mansion Del Valle ensures a hassle-free stay. Additionally, the hotel offers tour arrangements to explore the city's attractions effortlessly.

Book now to experience the charm and hospitality of Hotel Mansion Del Valle in San Cristobal de Las Casas!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for children under 12 years old.

If you want to travel with your pet, you must pay the fee to receive your pet, depending on the size. The cost is 50,000 COP and 80,000 COP. Upon arrival, we will let you know the hotel rules that you must comply with with your pet. If you do not comply with these, you will have an extra charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 308 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
S
Susan • extended_group • gb
8
Good location, traditional mansion
Pros:

This is a traditional hotel, near to the main square of San Cristobal. It’s in a great location, it’s quite large inside. It was quite quiet when we were there so it’s difficult to see what the atmosphere of the hotel is like. But to be honest, we didn’t spend a lot of time there. The staff were lovely. If you’re looking for somewhere clean, well located and traditional then this is the place for you.

Cons:

Nothing. It’s a good price and location.

2026-06-20 • via Nuitee
F
Federico • couple • it
9
2026-06-16 • via Nuitee
P
Paula • solo_traveller • mx
9
Gracias
Pros:

La decoración

Cons:

Un espacio reducido y detalles en una de las habitaciones en fontanería.

2026-06-09 • via Nuitee
J
Juan Sergio • solo_traveller • mx
10
2026-06-08 • via Nuitee
V
VIKRANT • solo_traveller • mx
8
Pros:

Great location, nice view.

2026-06-07 • via Nuitee
A
Adriana Lizeth • solo_traveller • mx
10
Todo excelente.
Pros:

Me gustó la comodidad de las habitaciones y el personal tan amable. Además la ubicación.

2026-06-02 • via Nuitee
G
Guillem • solo_traveller • mx
10
Pros:

Lo suave de la cama muy cómoda

Cons:

Todo bien

2026-06-01 • via Nuitee
O
Oscar Alberto • couple • mx
10
Muy al estilo de san Cristóbal
Pros:

Todo

Cons:

Nada

2026-05-23 • via Nuitee
K
Kaoru • solo_traveller • jp
10
2026-05-21 • via Nuitee
G
García • solo_traveller • mx
9
Pros:

Buena ubicación, comodidad y precio accesible.

Cons:

No había servicio de restaurante, solo el domingo.

2026-05-18 • via Nuitee
P
Paola • solo_traveller • gt
10
Pros:

La atención del personal

Cons:

Todo muy bien

2026-05-16 • via Nuitee
L
Luis • solo_traveller • gt
10
Excelente !!!
Pros:

Todo excelente, espero sigan igual siempre.

Cons:

Nada.

2026-05-16 • via Nuitee
C
Carlos • couple • mx
10
Recomendado
Pros:

Un hotel muy limpio, cómodo, con buena ubicación y vista.

2026-05-09 • via Nuitee
V
Victor Osciel • family_with_children • mx
10
Pros:

Cuarto amplio , limpio y cómodo

Cons:

Pequeño estacionamiento si quieres lugar seguro preferible llegar con tiempo. Ya que es sujeto a disponibilidad.

2026-05-06 • via Nuitee
L
Luke • solo_traveller • gb
8
Pros:

The onsite parking and the beautiful terrace room

Cons:

Our room could benefit from some modernization

2026-05-04 • via Nuitee
D
Díaz Hernández • solo_traveller • mx
10
Pros:

Ubicacion y alimentos

Cons:

Habitación con poco espacio

2026-05-04 • via Nuitee
R
Rosete Balbuena • solo_traveller • mx
10
2026-05-01 • via Nuitee
H
Hugo Angel • couple • ar
10
GRACIAS.
Pros:

LA EXCELENTE ATENCION EN EL RESTAURANT QUE PIENSO QUE TENDRIAN QUE PROMOCIONARLOTAMBIEN CON CENA INCLUIDA EN EL PRECIO. MUY BUENA LA ATENCION DEL PERSONAL Y LA COCINA.

Cons:

NADA. TODO MUY BUENO. LA UBICACION EXCELENTE Y LA CIUDAD MARAVILLOSA.

2026-04-28 • via Nuitee
A
Angel Tovar • solo_traveller • mx
10
2026-04-28 • via Nuitee
Z
zahide • couple • mx
9
Cons:

Kahvaltısı güzel değildi ürünler kalitesizdi.

2026-04-25 • via Nuitee