Grand Times Hotel

Hotels
8.1 (2289 reviews)
5100 Boulevard des Galeries , Quebec City , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Unsatisfactory cleanliness
Limited breakfast options

Categories

Cleanliness
7.06
Multiple mentions of dirty rooms and pools, indicating poor cleanliness.
Service
9.03
Reception staff were noted as kind and welcoming.
Location
9.07
Convenient location cited, near Mega Parc and Old Quebec.
Room Quality
8.02
Some rooms were deemed acceptable; issues noted with cleanliness.
Amenities
7.55
Basic amenities mentioned, but room organization and gym were found lacking.
Value for Money
8.51
Good price to service ratio mentioned, but breakfast value questioned.
Food and Beverage
6.56
Breakfast options were very limited and dissatisfying.
Overall Experience
9.03
Despite issues, guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:31

Property Description

Luxurious Accommodations - The Grand Times Hotel in Quebec City offers modern guest rooms with free Wi-Fi, flat-screen TVs, and comfortable furnishings, providing a relaxing stay for guests.

Convenient Amenities - Guests can enjoy the convenience of an indoor pool, an on-site gym, and a gas fireplace in the lobby, perfect for unwinding after a day of exploring the city or shopping at the nearby mall.

Ideal Location - Situated across from Les Galeries de la Capitale Shopping Mall and a short drive from Quebec City International Airport, the Grand Times Hotel is the perfect choice for travelers looking to experience the best of the city. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2289 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 6.56
Overall Experience: 9.03
H
Hakimi solo_traveller ca
7
Pros:

It was clean

Cons:

The guy receptionist wasn't friendly and kind of tired

2026-05-22 via Nuitee
I
Iris family_with_children ca
8
Good time
Pros:

Design

Cons:

Improve breakfast

2026-05-21 via Nuitee
A
Adrien couple ca
10
J’ai aimé l’emplacement où je voulais aller est à côté
Pros:

La tranquillité

Cons:

Heure de fermeture du spa trop de bonheur je trouve

2026-05-21 via Nuitee
B
Bouchard family_with_children ca
5
Belle hotel, propre, dispendieux
Pros:

La propreté des lieux ainsi que l’obscurité de la chambre nous ont permis de passer une nuit reposante

Cons:

Tout d’abord, je tiens à souligner que le prix payé pour cet hôtel est particulièrement élevé. Si nous avons choisi votre établissement, c’était principalement pour profiter des installations, notamment de la piscine.
Or, lors de notre séjour, un incident est survenu : une personne a vomi dans la piscine, rendant celle-ci inutilisable. Nous avons donc été privés de l’accès à l’installation principale qui avait motivé notre choix.
Dans ces circonstances, nous avons sollicité un ajustement du tarif, considérant que si nous avions su que nous ne pourrions pas bénéficier de cette commodité, nous aurions opté pour un autre hôtel, moins dispendieux. Malheureusement, notre demande a été refusée, y compris par le gérant sur place.
Nous trouvons la situation très décevante, car nous avons payé un prix élevé sans pouvoir profiter du service essentiel pour lequel nous avions choisi votre établissement.

2026-05-21 via Nuitee
F
Frida solo_traveller ca
8
2026-05-20 via Nuitee
C
Caelyn family_with_children ca
3
2026-05-19 via Nuitee
A
Abdellah family_with_children ca
8
2026-05-19 via Nuitee
A
Aurélie solo_traveller ca
6
Rapport qualité prix moyen
Pros:

Excellent emplacement, personnel courtois et lits très confortable.

Cons:

Rapport qualité prix moyen, car l'hôtel n'offre pas / plus le "standing" qui justifie le prix. Manque de stationnement, manque de commodité dans la chambre, déjeuner passable et la piscine a vraiment besoin d'amour.
Cet hôtel a malheureusement perdu de son prestige.

2026-05-19 via Nuitee
S
Salazar solo_traveller ca
8
2026-05-19 via Nuitee
S
Stéphanie family_with_children ca
10
Pros:

Belle piscine belles chambres et bien situé !

Cons:

Déjeuner assez simple

2026-05-18 via Nuitee
B
Brigitte couple ca
2
Pros:

Le prix était bon .le lit est super confortable

Cons:

La propreté laisse vraiment à désirer

2026-05-18 via Nuitee
F
Francois couple ca
10
2026-05-18 via Nuitee
S
Sonia couple ca
10
Un incontournable
Pros:

La propreté, le confort

Cons:

Rien

2026-05-18 via Nuitee
S
Sylvain Daunais solo_traveller ca
5
Déçu
Cons:

Aucune insonorisation, on entend tout. refusez d'être près des ascenseurs, pas agréable après le travail. C'est un hôtel avec beaucoup d'enfants. Première et dernière fois pour moi.

2026-05-18 via Nuitee
R
Robin couple ca
9
2026-05-18 via Nuitee
S
sylvie solo_traveller ca
9
2026-05-18 via Nuitee
N
Nancy couple ca
10
Une seule nuit avant de poursuivre notre route.
Pros:

Propres, bien situé. Prix raisonnable.

2026-05-17 via Nuitee
J
justiane solo_traveller ca
10
2026-05-16 via Nuitee
J
justiane solo_traveller ca
10
Cons:

L'attitude de ka réceptioniste, aucun sourire et pas de courtoisie.

2026-05-16 via Nuitee
J
justiane solo_traveller ca
10
2026-05-16 via Nuitee