Grand Times Hotel

Hotels
8.1 (2483 reviews)
5100 Boulevard des Galeries , Quebec City , ca
+1 418-353-3333

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Unsatisfactory cleanliness
Limited breakfast options

Categories

Cleanliness
7.06
Multiple mentions of dirty rooms and pools, indicating poor cleanliness.
Service
9.03
Reception staff were noted as kind and welcoming.
Location
9.07
Convenient location cited, near Mega Parc and Old Quebec.
Room Quality
8.02
Some rooms were deemed acceptable; issues noted with cleanliness.
Amenities
7.55
Basic amenities mentioned, but room organization and gym were found lacking.
Value for Money
8.51
Good price to service ratio mentioned, but breakfast value questioned.
Food and Beverage
6.56
Breakfast options were very limited and dissatisfying.
Overall Experience
9.03
Despite issues, guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:31

Property Description

Luxurious Accommodations - The Grand Times Hotel in Quebec City offers modern guest rooms with free Wi-Fi, flat-screen TVs, and comfortable furnishings, providing a relaxing stay for guests.

Convenient Amenities - Guests can enjoy the convenience of an indoor pool, an on-site gym, and a gas fireplace in the lobby, perfect for unwinding after a day of exploring the city or shopping at the nearby mall.

Ideal Location - Situated across from Les Galeries de la Capitale Shopping Mall and a short drive from Quebec City International Airport, the Grand Times Hotel is the perfect choice for travelers looking to experience the best of the city. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.1
Based on 2483 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 6.56
Overall Experience: 9.03
L
Liza • couple • ca
8
2026-08-15 • via Nuitee
P
Perron • solo_traveller • ca
10
Pros:

Accès facile, stationnement gratuit, près des Galeries de la Capitale.

2026-08-15 • via Nuitee
L
Louis-Michel • solo_traveller • ca
8
2026-08-15 • via Nuitee
J
Jessie-Ann • couple • ca
10
2026-08-15 • via Nuitee
Y
Yannick • extended_group • ca
10
2026-08-15 • via Nuitee
G
Gab • solo_traveller • ca
8
2026-08-15 • via Nuitee
A
Ali • extended_group • ca
1
Very bad
Pros:

Location

Cons:

Rooms are bad, lighting is worse, things don’t work properly, had issue with washroom and now they charged me for something unknown.

2026-08-15 • via Nuitee
D
daniel • couple • ca
10
2026-08-14 • via Nuitee
B
Benoit • solo_traveller • fr
6
2026-08-14 • via Nuitee
N
Nancy • couple • ca
10
Très beau séjour
Pros:

Emplacement

2026-08-14 • via Nuitee
A
Annick • family_with_children • ca
10
2026-08-13 • via Nuitee
M
Mohammed • solo_traveller • ca
4
It wasn't a pleasant hotel stay experience!
Pros:

Parking, close to the highway.

Cons:

The hotel charged my credit card, after check out, the reason was unclear.
The swimming pool was dirty with food particles floating. The room's card key was not working and I have to get down to the reception in two occasions to change it. The room was smelly, and the bathroom air vent was not working.

2026-08-13 • via Nuitee
M
Mehari • solo_traveller • us
7
2026-08-13 • via Nuitee
A
Angélique Marguerite Berthe • solo_traveller • ca
7
Séjour propre avec un personnel accueillant et un bon petit-déjeuner, mais une ambiance froide et sombre, un lit trop pe
Pros:

Le personnel est accueillant et le petit-déjeuner est pas mal.
La salle de bains est quand même bien comparativement au reste de la chambre.

Cons:

L’ambiance générale est plutôt froide et sombre. Du au fait qu’il pleuvait, peut être. Mais un tantinet tristounet. Pour le prix demandé, je m’attendais à un petit peu plus de « très petit luxe » et de chaleur dans la décoration. Le lit était aussi assez petit pour la catégorie de l’hôtel, selon moi. La télé marchait pas. Autre bémol important : la politique de caution, qui varie énormément selon le mode de paiement utilisé (carte de crédit ou non). Ça devrait être clairement indiqué avant la réservation, ça évite les mauvaises surprises à l’arrivée pour des gens qui prennent des hôtels hors du Canada souvent (à moins que c’était dans les petites écritures)

2026-08-13 • via Nuitee
J
Jean • family_with_children • ca
9
Très bien.
Pros:

Très bien. Café dans la chambre pas très bon et viens du Texas.

Cons:

Le café

2026-08-13 • via Nuitee
F
Fabiana • couple • it
7
2026-08-13 • via Nuitee
M
Mario • couple • ca
10
J’y retournerais sans hesitation!
Pros:

L’ambiance et la propreté!

Cons:

Rien!

2026-08-12 • via Nuitee
G
Gabrielle • family_with_children • ca
10
Une belle aventure en famille!
Pros:

La chambre penthouse était parfaite pour notre petite famille! Très confortable avec tous les accommodements tel que cuisinette et frigidaire!

Cons:

Rien à redire

2026-08-12 • via Nuitee
G
Gina • couple • ca
8
Bien , j’y retournerai
Pros:

Proximité

Cons:

Du attendre pour la chambre
Lunette de toilette cassée, pince la cuisse
Du demander des débarbouillettes car la chambre n’est pas fait entre nos deux nuits .

2026-08-12 • via Nuitee
E
Eric • solo_traveller • ca
8
Séjour magnifique
Pros:

Hôtel bien situé et très propre

Cons:

Tout était bien

2026-08-12 • via Nuitee