The Westin Washington National Harbor

Hotels
Westin
8.6 (969 reviews)
171 Waterfront Street , National Harbor , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Parking issues
Noisy neighbors
Small beds

Categories

Cleanliness
8.68
Guests frequently mentioned that the hotel was very clean.
Service
8.85
Staff received high praise for their friendly and efficient service.
Location
8.99
The location was frequently noted as excellent for attractions and restaurants.
Room Quality
8.54
Rooms were comfortable, though some guests noted issues like small beds.
Amenities
8.47
Complaints about luggage cart availability were noted; overall amenities were satisfactory.
Value for Money
8.23
Some reviews mentioned parking price inconsistencies.
Food and Beverage
8.18
Mixed reviews on food costs and quality.
Overall Experience
8.85
Overall, guests reported an enjoyable experience despite minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Waterfront Location and Proximity to Key Attractions

Located just a stone's throw away from the Gaylord National Convention Center and a short distance from the Ronald Reagan Washington National Airport, the Westin National Harbor offers a prime waterfront location for both business and leisure travelers.

Luxurious Amenities and Dining Options

Indulge in the fitness center, on-site dining, and concierge services during your stay at the Westin National Harbor. Enjoy complimentary Wi-Fi in public areas and treat yourself to extended breakfast and brunch options available every weekend.

Comfortable Rooms with Modern Features

Relax in well-appointed rooms featuring flat-screen cable TVs, plush bathrobes, and complimentary toiletries. The on-site restaurant offers harborside dining and serves all meals for a convenient dining experience.

Experience the best of National Harbor and beyond with easy access to Alexandria city center and iconic Washington D.C. landmarks. Book your stay at the Westin National Harbor today for a memorable waterfront retreat.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note there is a pet fee of USD 50 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.6
Based on 969 reviews
Cleanliness: 8.68
Service: 8.85
Location: 8.99
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.23
Food and Beverage: 8.18
Overall Experience: 8.85
S
Shantae couple us
10
Our stay was excellent.
Pros:

The location was perfect and the restaurant was great.

Cons:

N/a

2026-05-26 via Nuitee
G
Goffena solo_traveller us
10
2026-05-26 via Nuitee
D
Dorothy solo_traveller us
10
2026-05-25 via Nuitee
O
OLUSHUN couple us
1
Reservation Missing
Cons:

When we arrived we were informed our reservation was not in their system despite the fact I was able to pull up multiple confirmations in my end.

2026-05-21 via Nuitee
R
Ronald couple us
9
2026-05-18 via Nuitee
W
William solo_traveller us
7
Fabulous location and a great night's sleep but hotel is starting to show its age.
Pros:

Very comfortable bed - slept great. Good size room. Excellent river view. Good water pressure in the shower. Nice gym with a nice view. Pretty decent restaurant with good service. Superb location right next to a Starbucks and plenty of other restaurants and shopping.

Cons:

TV didn't work. Hotel is showing its age. Limited toiletry amenities.

2026-05-16 via Nuitee
C
Christina extended_group us
8
2026-05-16 via Nuitee
C
cecil couple us
9
2026-05-13 via Nuitee
S
Suton solo_traveller us
2
Will never come back
Pros:

Nothing

Cons:

All bad

2026-05-11 via Nuitee
Z
Zoe couple us
10
2026-05-09 via Nuitee
R
Russell couple us
10
2026-05-07 via Nuitee
L
Lina couple us
10
Excellent stay !
Pros:

The shower was great. All new. Comfortable at all levels. Restaurant was great. Customer service as well

Cons:

Destination fee I was not aware of.

2026-05-04 via Nuitee
W
Watkins family_with_children us
10
2026-05-04 via Nuitee
S
Shyda couple us
4
Would not stay again.
Pros:

Location and convenience to Washington, DC

Cons:

Very outdated and the room could have used a better cleaning. There was visible rust and cob webs in the window.

2026-05-04 via Nuitee
K
Khalid Abdullah extended_group sa
8
لن أعود وموظفي شركتي لهذا المكان!!
Pros:

المكان جيد وموقعه مناسب ولكن الأسعار مبالغ فيها خصوصا ما يتعلق بإضافة ما يسمى الفاوتشر إلى الفاتورة النهائية.

Cons:

لا أعلم سبب عدم تجاوب مقر الإقامة مع طلبي بتزويدي لفواتير تستثني الشراب والاكل وتقتصر فقط على الإقامة!!
ارسلت أكثر من بريد بطلب فاتورة بهذا الخصوص ولكن لا إجابة للأسف.
المكان يستحق إدارة على درجة عالية من تفهم احتياجات الضيوف وطلباتهم.

2026-05-04 via Nuitee
N
Nicolas solo_traveller be
1
Pas le meilleur choix à National Harbor
Pros:

L’emplacement

Cons:

La literie est déplorable et les draps usés, voire déchirés.
Ce n’est pas dit à la réservation mais un « destination fee » de 25$ par jour vous est compté, que vous consommiez à l’hôtel ou pas. Personnellement, j’étais occupé toute la journée et je n’ai jamais pu l’utiliser. Je considère cela comme une pratique commerciale abusive.

2026-05-03 via Nuitee
D
Donna Shelton couple us
3
Fix my issues and adjust the charges
Pros:

We lost hot water for 1 on my nights, I was told that I was gonna get a credit, but I was over charged instead. I called 3 times and no one could help me and a manager was never there when I called. at this time My Issue is has not been resolved and I am completely dissatisfied about that. I also left my name and number for a call back and I did not get one. If you want to help resolve my issue.

Cons:

We lost hot water for 1 on my nights, I was told that I was gonna get a credit, but I was over charged instead. I called 3 times and no one could help me and a manager was never there when I called. at this time My Issue is has not been resolved and I am completely dissatisfied about that. I also left my name and number for a call back and I did not get one. If you want to help resolve my issue.

2026-04-24 via Nuitee
R
Ramon Campbell couple us
8
Awesome
Pros:

Location

Cons:

Parking

2026-04-23 via Nuitee
A
anthony couple us
7
just ok
Pros:

location

Cons:

no parking
alarm clock broken
no cotton robes as advertised
$25 not applied on last day

2026-04-20 via Nuitee
D
daniellecX9003UI Family
2
Very Negative Service Experience
Pros:

Very Negative Service Experience

2026-04-17 via Tripadvisor